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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Reviews 844
Amani David
Jan 29,2025It was excellent experience
Brendan Kelly
Jan 29,2025Quick service once id picked my appliance
Dean Sheerin
Jan 29,2025Great service from purchase to delivery friendly and helpful staff
Mr Harry Overend
Jan 28,2025After looking at tumble dryers on line and also trying to find an outlet that stocked them, without much luck, we visited Sonic Direct at Bradford and were amazed to find such a lot of tumble dryers to look at. The sales assistant was very helpful in showing us the various features of each dryer, without pressuring us. It was an enjoyable experience being able to see and choose the dryer that best suited our requirements.
Mrs Bickers
Jan 28,2025Attentive salesperson listened to my requirements. Demonstrated and explained in detail functions of the product.
sarfraz ahmad
Jan 28,2025As i have asked them to give me garantee they said you have to do yourself with the manufacturer. And when i said i dnt know how to do it online they said than we cant help and m still struggling to find a way to do it cause i dnt know how to do 😡😡😡😡
customer
Jan 28,2025Excellent from start to finish. Great communication and then the delivery guys were amazing too!
Toulla Hadjigeorgiou
Jan 28,2025Great communication and updates. Quick delivery. Good prices. Thank you
Paul Staines
Jan 28,2025Good communication during ordering and delivery. Minde and Maciej were polite and and helpful at point of delivery carrying the TV into the property. I would use this company again and can recommend them.
Paul Staines
Jan 28,2025Sonic Direct Samsung Tv order. Good communication during delivery process. The driver and his colleague were very polite and helpful carrying the Tv into the property. I would definitely recommend using this company.
Mr Heywood
Jan 28,2025kept informed, delivery men were very good, old washer out, new washer, in fitted tested rubbish taken away, very professional.
MS
Jan 28,2025I had an amazingly helpful chat on the phone who someone (I think his name was Andy) who was able to help me figure out exactly what I needed and get it sent over really quickly
D Booth
Jan 28,2025Recently purchased tumble dryer and microwave. Staff always available, they are extremely knowledgable and helpful.
David Bottomley
Jan 28,2025Looked at |Sonic when we were let down by a major, major retailer saying they had stock when they did not. Product delivered during allotted time slot, drivers very friendly and polite. Will be going back to look at TV sets next month
John Daykin
Jan 28,2025Cash the sales rep was absolutely brilliant and a credit your company. His very sound advice and assistance with installation was second to none and he went above and beyond what was expected particularly the next day when I needed further advice on installation. I would not hesitate to recommend him and your company.
Jeffrey Dunn
Jan 28,2025In 2025 where we seem to have a negative path generally it was nice to get great customer service the service prior to delivery was excellent ringing to check any issues facing the delivery, excellent the chaps Stuart B & Stephen no fuss just got on and completed a smooth transaction overall,would definitely use again when purchasing my next electrical appliance well done Mr Dunn
Michelle Nolan
Jan 28,2025The store assistant customer service skills were top class.
Valerie croad
Jan 28,2025Amazing very tidy professional polite friendly young men well impressed will use again .
Mark Carlin
Jan 28,2025Good service and prompt, safe delivery
Keith
Jan 29,2025Easy to.deal with good communication the delivery was delayed to late evening but was completed despite the long day for the delivery crew.