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Reviews 226
Pinny
Apr 23,2024The bed was not of great build quality which was disapointing, had the otterman but not confident in opening closing, also the base is flimsy so selective on what i can put in. the bed stool also suffers the same weak base board issue. this was a weak 3 could have been a 2 but the headboard was good and velvet was nice so it got a 3.
MissDebbiBrook
Apr 18,2024Great value beds. Arrived in the 2weeks promised. One gas piston was missing on arrival but it was sent in the post same day, 1st class.
Alison Williams
Apr 17,2024Brilliant experience. Ordering was easy even a small change a couple of days later was no problem,the fab delivery guy's were on time and friendly. The quality of the bed base just perfect for my requirements. Very Happy.
R. Martin-Wells
Apr 16,2024The delivery guy was helpful and he went the extra mile.
Alexandra
Apr 13,2024Not great communicators but bed arrived in stated delivery window and it absolutely as ordered. The lifting mechanism is a bit stiff but works and there is great storage for a lot of stuff.
customer
Apr 09,2024I bought the deepest ottoman. Great workmanship and efficient and personable customer service. Would highly recommend.
Paul
Apr 03,2024Every part of the chain from order to delivery into the serotonin was faultless and stress free. On top of that it is a great quality bed. Thank you
Derek
Mar 27,2024Excellent product range and price. Really like the fact that you can create the perfect bed with a wide choice of options available. Communication around delivery could have been better and had to chase up delivery and even then received misleading information otherwise would have been 5*. But hey, all came good in the end and the bed is great
Rachel sexton
Mar 27,2024Great service
PRISECARU
Mar 22,2024Item not received and not refunded my money
Nicole Andalis
Mar 20,2024I find it strange they never reply to whatsapp or emails. I've ordered my bed at the end of Jan and now it's nearly the end of March. Not sure if my bed will ever come. It would be nice to get an update at least, even if its running late. Is this company even a legit business or have I just wasted 2 months waiting for a bed? Update: my bed is coming now on Friday 😊😊😊😊
Zoe
Mar 11,2024Just wanted to leave a review, as i read a lot of them, prior to ordering - and i can honestly say - SO SOFT BEDS have been amazing and i cannot fault them! I highly recommend. I ordered a 60inch wing back headboard, chester design and an end opening king size ottoman bed, with a matching ottoman. The bed arrived yesterday, which was 12 days from date of order and it’s amazing. Great quality, beautiful and just what we wanted! Packaged well, everything there and the deliver guys from ACME Couriers were incredible - nothing was too much trouble and they took everything up to the bedroom we wanted. We paid cash on delivery. Thank you so much SO SOFT BEDS, you have restored my faith in humanity! Quick turnaround, good communication and a faultless delivery team. Thank you so much, Zoe
VB
Mar 06,2024Really nice bed, I’m pleased with it. It took 5 weeks which was not a problem for us, but no communication in the first 4 weeks after order was a bit concerning. I couldn’t reach sosoftbeds first but they called me back straight away and they were really helpful, so after that all went smoothly.
Kenneth Chu
Mar 05,2024Friendly and professional
Tania Kyrtsi
Mar 03,2024Good. The delivery took longer than 2 weeks
Alison Bateman
Mar 03,2024Good service, delivery and product.
Anonymous
Feb 26,2024Being able to design your own bed was very helpful. After a slight delay with samples, possibly down to postal service, Adam sent out further samples and the rest of the transaction went smoothly. I chose the depth of base, fabric and headboard placed the order and was told it had been dispatched within 2 weeks. Delivery was by a very helpful and friendly courier. The only criticism is the website used by the courier is somewhat frustrating as the tracking doesn't work which had me worrying for a few days but all came good in the end.
SUZY MCDONNELL
Feb 21,2024Great quality, fast efficient customer service , excellent staff and delivery. Beautiful.
Customer
Feb 14,2024Delivery was a pain, very difficult to deal with the delivery partner in London. The bed itself is OK, not worth the price though
144 Bradford Road,, WF13 2HA, Dewsbury, GB
https://www.sosoftbeds.co.uk
Ellie Segesdy
Apr 23,2024Great communication, smooth delivery and wonderful quality bed