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We will make sure your dog finds the perfect fit
Reviews 706
Marisol
Dec 26,2024Our daughter’s family received their gift on time for Christmas. The color and fit were perfect for all three. They loved how soft the fabric felt. We will shop again.
Manuela Juarez
Dec 26,2024La peor compra que he hecho nunca, no pidan en éste lugar es una estafa, supuestamente llegaba un paquete que nunca llegó "supuestamente" enviaban otro que tampoco llegó. Y ahora dicen que no me reembolsan el importe porque ha sido enviado ya, sois unos estafadores.
Marie Lammert
Dec 26,2024Commande passée le 6.12 ... 10 jours après on m'annonce rupture de stock d'un article ( 10 jours après avoir payé, alors que ma commande devait être partie) . Aujourd'hui le 26.12 je n'ai toujours rien reçu ( cette commande était pour les vacances de Noël à la neige, donc me sert à rien car à la neige mais sans veste pour le chien )
Amber
Dec 26,2024Ordering was easy. Shipping was prompt. I can’t leave a review on the product however because I never received the items. USPS states it was delivered, however I was never able to locate the package. Super bummed.
Christopher Sackett
Dec 26,2024The hoodies for my wife, and our dog came just in time on Christmas Eve. My wife absolutely loved the fact that they match.
Jennifer M Ouellet
Dec 26,2024I can't even tell you what happened to my order. Ordered Dec 13th.
Cassandra Cordero
Dec 26,2024I really wanted to give this a wonderful experience review but unfortunately our first order was messed up and over half of our order was missing. They do have great customer service and did provide help and we got our items we were missing shipped. But I ordered all of these to have for the holidays and unfortunately will not be able to use them at all this year due to the fact we are still waiting shipment from our order almost a month later. I appreciate how quickly they responded and helped with the problems. Just was very sad to have this as our first experience. Hoping to have a second experience but until I actually get my items I'm not sure when that will be.
Beth Demme
Dec 26,2024It has been 3 weeks and I still don’t have my order.
Christine
Dec 26,2024Package never arrived. Terrible customer service
Seth Krasnove
Dec 26,2024I love the experience my kid and dog love the hoodie. The only problem is that you sont sell them for babies or infants or toddlers so only one of my children was able to get a hoodie to match with the dog. It would be cool to have both of my kids in matching hoodies with the dog. My child is a 3t if yall ever start to make them for smaller children too. You should in kude a attachment thing here i was going to show you a pic of my 12 year old with the dog in matching gear. Thanks for now. Looking foward to seing more options for my little one.
Christine Brigham
Dec 26,2024Your tracking of packages and letting people know when to expect them is HORRID! Its great that you have 24 hr chat lines, but they service people can not tell me ANYTHING about where my package is (like what state) or when to expect it! Had I know this would be this BAD, I would not have ordered anything this time of year. I have had no issues with other vendors getting me packages that I have ordered coming from all over the USA. My package cleared customs WEEKS AGO and i still have no idea WHERE it is or WHEN it is coming.
Emily McKee
Dec 26,2024Very slow shipping - and unable to click on tracking link. I placed an order and received confirmation on Nov 22, 2024. It still hasn't arrived. It was a Christmas gift for my son.
Nissa Freeze
Dec 25,2024I ordered at the beginning of December, well within their posted shipping guidelines. My items did not arrive, and when I emailed customer service they only provide tracking from a company I've never heard of, that states merely " in transit" with no location or estimated delivery date. When I called them out on their Facebook page, they had the nerve to block me. They state they are US based, but items ship from CHINA. Stay away from these scammers. I will be addressing with my credit card company.
Ariana
Dec 25,2024Excellent products, terrible shipping and tracking. I ordered matching Christmas pajamas for our family on Dec 4 and they arrived on the 23rd (website says 6-12 days). Luckily we got them for Christmas eve but I wanted to use them for longer than one night this season. Much of the time I was waiting the tracking did not update either so I spent a lot of time worried I'd dropped a chunk of change on something that wouldn't even arrive before Christmas. It is a real bummer because the products are great.
Jeremiah
Dec 25,2024Not receiving by Christmas like it said it would be!! Still in CHINA!!!! 🤬
Amy Osmond
Dec 25,2024Received the wrong sizes. Ordered a Large and an XL but got Small and Medium. The bags it came in had the correct sizing on it but the pajamas themselves were not right. However, they were very accommodating with the Canada post strikes. I was still able to get my package before Xmas.
C Andrews
Dec 25,2024Delivery too slow-ordered for Christmas and not here on 25/12 😣
Shelby Wajer
Dec 25,202412/30 update - Finally got my package 27 days after ordering! I love the jacket and hoodie, they fit my girl great. The pjs however, are just okay. They dont fit the way I'd like them to, but fit better than retail store pjs. Material of the jacket and sweatshirt are very nice and soft. Overall, was it worth the 27 day wait? Absolutely not. They gave me a $10 giftcard for the delay, however not sure I will be ordering again unfortunately. I was super excited for this. I can't say anything about the quality of the items as it has been 21 days and I have yet to receive my package. Per the website, it states that any order placed on/after Dec 9, likely won't be in time for Christmas. I ordered well before Dec 9 and the items still have not arrived. I understand it is a "busy time of year", but 21 days is a bit excessive. It is going to be warm by the time I receive the package.
Chris Estes
Dec 25,2024Awful customer service, cancelled my order due to I guess ALL 4 items being out of stock, which is whatever, but they sat or it for 6 days, and then told me the Friday before Xmas that my order wouldn’t be shipped. Leaving me no time to come up with an alternative. When I followed up with their support their response said they assured me order was coming and they apologize for the delay. But the order has been cancelled and they refunded me. Seemingly zero idea about what’s going on. In response , I have already reached out to customer service twice, if you could have handled this you would have .
Christiane Pahnke-Vogel
Dec 26,2024Schnelle Lieferung und gute Qualität