We will make sure your dog finds the perfect fit
Love the softness of your products. The sizing chart for our dog worked out ok. But, the sizing chart for myself not so! Mind you my wife’s ok with it as she now has a new Syed hoodie that matches our puppies. I’ll be reordering in hopes the next size up works for me.
I placed an order December 7, and I received an email December 9 that the order was shipping out. Not once did the website ever mention that the orders shipped directly from China. It also was very misleading when it came to the shipping. It only gave me the option of free shipping since I placed an order above the limit, and did not give any other shipping options like expedited shipping. It is now December 22 and I still do not have my merchandise. Also, the very sketchy tracking information has not been updated since December 17. I ordered matching Christmas pajamas for myself and my pup. I have emailed customer service that is basically useless. I’ve requested a refund that they refuse to give me. I leave out of town tomorrow, which is December 23. They told me that the order can arrive on December 25. How is the order going to arrive Christmas Day when everything is closed? Again this is coming directly from China. And again, I ordered CHRISTMAS pajamas. If I would have seen this was overseas on the website or they would have advertised the shipping timeframe, I would’ve kept my $70 and not have ordered. They told me that I can return the order once I receive it, but I will have to pay for the shipping all the way back to China. I am highly upset and I am putting in a dispute with my bank.
Awesome service. Fits me and my girls perfect.
I ordered this over a week ago and still have not received a date that my order will be delivered.
Order hasn't been received yet but my dog didn't mind. It did arrive. Great and love every piece of clothing. This is my second time ordering and I also love the Jammies. Everything is high quality. No issues with seams or closures. I'll be ordering again. Thank you
Great customer service support! I emailed the team on Friday and by Sunday they have new sizes in the mail for me!
It's been two weeks and still haven't gotten even an update on when my items will be shipped much less when I'll be getting them. Terrible service, can't speak to the product itself yet.
I ordered a size too small for my dog and didn’t have high hopes of a refund or exchange. I was so wrong! They sent a second one out same day without and hassle it was fantastic
Simple to order and understand
Loved the sizing chart! Cute selections for large dogs.
My dog that wore boots all summer HATES these winter boots. Additionally, it took 3 weeks for the items to arrive. One of the items needed a size exchange, so here we are over a month and a half post-order with still no jacket. Probably the last time I order from here. But at least they look like they did on the website.
Spark paws had good quality, customer service
Absolutely love the hoodies and fuzzy coat I got my senior 17 yr old dog with dementia. They are super soft and stylish. Just bought a hoodie for my 26 lb puppy too!!
Outstanding customer service they certainly take care of their customers 10 out of 10 stars if I could.
I ordered almost a month ago. Have not received. Shipping info doesn't exist. I have been scammed.
I got everything the I needed without any problems
Easy to navigate the website. Friendly, helpful staff. Incredible quality items. I will definitely buy from them again! Thank you!!
Loved the hoodies! Quality exceeded my expectations, will definitely order more!
Bought matching hoodies last year for 2 of our pets and children,it was a no brainer to get the newest addition his own. The quality is great and I was impressed with all the newest products and designs.
Jonathan Lazaro
Dec 23,2024fast shiping good product