We will make sure your dog finds the perfect fit
Order fulfillment wasbalmost 5 days for 2 items
Love the velvet hoodies! Soooo soft and comfy. Exchanging for size was a breeze- do yourself a favor and actually measure your dog before buying. I’m usually pretty good at estimating size but not for this.
Quality products. Not cheap, well made. I love the little stretch these have making fit a little easier to get right. Exchange process is easy. Customer service was a delight to work with!
Amazing company, product, and customer service is top notch!!! Thank you🙏🏻❤️
Super professionali e seri. Ho ordinato per la mia cagnolina un collare e una felpa , arrivati in super tempo . Purtroppo entrambe li stavano piccole , ma sono stati super disponibili a cambiarmi il tutto. Rispondono immediatamente a qualsiasi dubbio o domanda . Materiali super resistenti e ben fatti per i vostri amici a quattro zampe. Ordinerò sicuramente di nuovo .
Great products and great support in case you need help Really impressed
Great quality and wonderful customer service!
Poor customer experience. No banner on site to say they use Canada Post during strike and would not deliver by courier outside province even though they charged a delivery charge. Also received confusing communications from customer service when I asked to cancel my order since they wanted me to provide an alternate delivery address outside my province. If I do ever receive my order which I do not feel confident about it is unlikely I will ever deal with them again.
Excellent service, thank you 😊
Quality product and exceptional customer service. Would totally recommend and will continue to do business with Spark Paw. Rare for a company to get right and Spark Paw is amazing.
Gute Qualität und guter Service.
Many thanks amazing service, we own a pug and getting a jacket due to sizing is difficult, however sparkpaws have been extremely helpful many thanks
Sizing is confusing AND there's no clear way to measure/track shipping.
Amazing company. Super helpful, clothing is such good quality. Thank you for all your help and quick responses. 5*
Ma première commande s'est révélé trop petit. Après un mail envoyé, les articles m'ont été renvoyés en taille L au lieu de M pour ma petite Shih Tzu de 5,3 kgs Je suis époustouflée de la qualité!! Je regrette seulement que les envois prennent autant de temps.
Alles super vielen Dank
Support and customer service.
Ordered 4 items from this site only to be disappointed and upset with their customer service. The dog sizing if off as a L doesn’t fit my 9kg cockapoo. I think they know their sizing is off as their website offers easy free returns of exchanges on first orders in order to ensure correct dog sizing which appears to be a lie. I have tried to instigate an exchange to get a bigger size for my dog but you have to email them. I did this and sent all the info and got a reply asking for my order number which was already in the email I had sent. I replied and sent it again and haven’t ever heard back. The number on their site is a dud and doesn’t work so can say right about now this company seems to be scam and I would avoid at all costs! Not being able to exchange or return I feel violates my rights as a UK purchaser and as these items weren’t cheap I am more than upset about the service here. Please avoid.
Good communication
Amanda Henwood
Dec 21,2024Ordered wrong dog size, great service in exchange. They made it easy and fixed my problem.