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In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.
Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Reviews 852
Robert Stokes
Sep 17,2024Very good service from start until finish, very pleased with my stairlift, it has made my life so much easier.
Julie Merrick
Sep 17,2024The technician arrived on time & dealt with the service efficiently and swiftly.
Richard
Sep 16,2024Engineer arrived on time, he was very efficient, polite, and left no mess or debris. I would recommend him.
Mr & Mrs McAleenan
Sep 16,2024From our initial enquiry, the home visit by their rep. Scott Williams, the customer service staff and the guys who came to install the stairlift we had excellent service. At no time did we feel under pressure to buy, everything was explained and demonstrated to us. Would recommend Stannah.
C Cooper
Sep 16,2024friendly engineer familiar face and both my cats liked him!
Mrs E Reynolds
Sep 16,2024This visit was for a service. The gentle,an was on time and performed his task efficiently and was very pleasant.
T J Harrisonj
Sep 16,2024Your representative did a thorough job. He was polite and tidy. His service was excellent. Thank you.
Angela
Sep 16,2024I cannot comment on this because I wasn’t at my parents house when it was carried out but I have spoken to them and they are quite happy with the service thank you
Joyce Lowe
Sep 15,2024Five stars, very helpful Engineer Simon,
Louise Coyle
Sep 15,2024Lovely man came and serviced the stairlift for my mother
.R Neville
Sep 15,2024Gramma Stairlifift company have recently finished installing one of their lifts into my home. They finished on time and the fitter was very polite throughout the work.
customers.J. Simpson
Sep 14,2024Pleasant operator, very efficient
Eliza
Sep 14,2024They are very efficient and helpful
Mrs corrinne huckle
Sep 14,2024Friendly team of people. Very informative. Did a very neat job. No mess left at all.
Andrew Smith
Sep 13,2024Everything went really smooth. The only slight disappointment is that the lift is mounted directly on to the stair carpet .
Mr John Clemence
Sep 13,2024The survey process was very thorough and led to a pretty well trouble free and smooth installation. While here the estimater was able to generate an accurate image of she stairlift in situ on his tablet. On the day of the fitting both the fitter and the electrician let me know when they were on their way and left the house clean and tidy after making sure I knew how to safely work my lift. I’d recommend this product and company to anyone challenged by their stairs.
Christine
Sep 13,2024Good quick service
Barlowmoor
Sep 13,2024We are making this report because we were asked to do so by the company. The stairlift is of good quality; the performance from the office is poor. The service was paid for in advance, but the company would undertake the work on one morning only and refused to consider any other time. The engineer arrived before the agreed appointment. It was an inconvenient morning for us and we consider the lack of options unreasonable. Had we not accommodated Stannah on that morning, it appears very likely that they would not have honoured their commitment to service the stairlift. This does not seem a good way to treat customers, and we suspect that they perform rather better with public sector organisations than with private installations. Although the engineer seems competent to undertake the work it is unclear whether we could recommend the company because they seem so reluctant to fulfil what they are obliged to do. We should like to hear from the Stannah about the difficulty they caused in making the booking, especially as we are very reluctant to provide indifferent feedback, but we suspect that they will not contact us.
Michael Doherty
Sep 13,2024The engineer was very competent and cheerful. Well done.
Monty
Sep 17,2024Seat provided is much to narrow for my wife and conversion kit being installed on Thursday two weeks after I queried why a slim line seat was installed New conversion kit installed today and very pleased by workmen However considering how I had to make numerous phone calls and still unhappy why correct seat size was not installed originally which resulted in my wife who suffers with Dementia and was very upset how uncomfortable the stairlift was for the first two weeks I feel compensation should be paid