In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.
Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Engineer showed up on time. Serviced the stairlift and left all clean and tidy. No complaints.
J’ai été très déçu par Stannah. Ma grand-mère a acheté un monte-escalier neuf à 7500€, avec l'accord que l'entreprise viendrait le démonter et le racheter lorsqu'il ne serait plus utile. Aujourd’hui, lorsque nous avons demandé à ce qu'ils viennent le retirer et le racheter, ils ont refusé et exigent 400€ pour l'enlèvement. De plus, ils prétendent que le monte-escalier a été acheté d'occasion, malgré une facture indiquant qu'il était neuf. Ils semblent nous prendre pour des idiots. En outre, nous payons un contrat de maintenance pour un modèle dont ils disent ne plus avoir les pièces. Pourquoi continuer à nous facturer pour une maintenance impossible à fournir ? Très déçus par leur service et leur manque de transparence
I have been using Stannah for 10 years - including 5 since my wife died. Stannah is the Rolls Royce of stairlifts and friends who have bought cheaper have regretted it.
The six monthly service was carried out efficiently and communication was good.
A guick insterlation carried out by two very pleasant workers who explained everything in detail on completing the job
Superb service from start to finish. Could not have been more helpful. It's nice to deal with a professional company. Every aspect of the process from initial contact to fitting was trouble free and the stairlift is excellent.
Before buying the Stannah stairlift we checked many local suppliers etc. The Stannah was by far the best quality - being quieter and more user friendly. A choice of upholstery was also unique to Stannah. After two weeks of use, we know we have made the right decision.
Everything was done as scheduled. An initial assessment and explanation of the system was carried out as planned and we were kept in touch with what was to happen. The initial electrical and carpentry work was done efficiently at the times stated as was the final installation. All the workmen were competent and pleasant and ready to answer any questions.
Professional caring service. Both Stannah and the subcontractors met their commitments - timely, quality work.
Everything run very smoothly from placing the order, having alterations made to the property and installation of the stair lift. Engineer was was very clean and tidy in his work and left no mess behind. Stannah was always contactable to answer all my queries. Very good service
Everything went smoothly from the initial visit to the installation.
DMS
Aug 22,2024The maintenance visit also included moving the stairlift slightly closer to the wall because following major hip surgery I decided not to use two bannisters. The mechanic was very polite, tidy and helpful. My only very minor complaint is the slight bump in the middle of the stairs - probably due to my wrong decision on the original fitting.