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Reviews 877
Sheila
Apr 13,2015I was pleased with the selection available and was able to locate the color I was looking for. They shipped our glass in a timely manner, as well.
Nancy
Apr 11,2015I love my Fire Beads! I bought a rainbow of colors and they are amazing. Can't wait to fire up the pit.
George
Apr 10,2015My fire fire pit never looked better. I received exactly what I wanted at a great price and fast. I look foward to many years of renewed enjoyment....
Karen
Apr 05,2015The glass came quickly and looks great!!
Josef
Apr 05,2015We found Starfire online & ordered 2 10lb. pkgs. of recycled glass to be delivered to us. The process was very easy, they arrived within the 3-5 day window stated a real plus as I was eager to see them in my fire pit. They are perfect & I just love them! They sparkle & glow, I sort of feel I helped the planet bt going recycled, all is good! Thank you Starfire, a great product at a great price! Definitely beats your local fireplace store pricing!!!
Doris
Apr 04,2015this was an excellent expierence I'm looking forward to using the stones in my firebox after painting it
Steve
Apr 02,2015Slow delivery and then restocking fee to return. Never again.
Jess
Apr 01,2015Looking for a specific part and had a difficult time finding anywhere till starfire. Not only that but i also found tons of other stuff i will be ordering soon!! Shipping was spot on as far as accuracy and delivery time. Rare thing lately!!
Brenda
Apr 01,2015I ordered a few small bags of different colors of fire glass to add to my existing glass. It looks beautiful. Thank you!
Ted
Mar 31,2015Excellent experience
Patricia
Mar 30,2015I received my order of Aqua Blue Luster fire beads in excellent shape. They were the right color and I was able to add them to the fire beads I already had. They look wonderful, like liquid fire. Thank you.
murry and mindonna
Mar 29,2015You sold me a product you did not have. Although your website said you did when I ordered it and you took my money. I had to call you before you refunded my money. Then you replied by calling my husband at work and sending me an email with the lame excuse that you had none in stock. But couldn't answer my question as to why you took my money if you had none in stock and we're not going to get any more cause they were limited supply and discontinued. I will never order anything from you again nor will I refer your company. Mindonna Hallberg.
Diane
Mar 27,2015great service
natalie
Mar 25,2015The fire glass is very good. I have ordered twice and have been completely satisfied. There are so many different glasses to choose from it's hard to decide. Great service!
Michael Holmes
Mar 20,2015Starfire Direct has demonstrated some of the best customer service I have ever experienced. We had some challenges with UPS on delivery of our new fire pit. Due to the size and weight of the product Starfire securely ships their fire pits on wooden pallets that require special handling by UPS. An oversized UPS truck was needed to deliver the fire pit to my home. UPS contacted me stating I would need to make special arrangements to have my new fire pit delivered to a alternate location because their truck would not be able to access my street. I live on a cul-de-sac. I contacted Starfire explaining the situation. Erik in Starfire's warehouse operations assured me that he would personally contact UPS and do whatever was necessary to have the fire pit delivered to my home. Erik followed up with me daily with updates until UPS successfully completed delivery to my home. I could not be happier with the personalized service I have received from the employees at Starfire. I would not hesitate in recommending Starfire to anyone interested in a quality fire pit. They are the very best at what they do.
Eric
Mar 18,2015We have a fireplace that I always thought would look spectacular with glass rock. I did lots of research on the best deals and found Starfire Direct in my search. I had many helpful calls to them before I made a purchase where I got to ask questions and got helpful answers. The shipping was super fast and packed well. With the information from the calls and the online videos the installation of the burner and the glass was super easy! The fireplace looks and operates awesome with the new glass look! Thanks! PS - I couldn't find better prices and the shipping cost is fantastic. All around, I wish other companies operated like Starfire Direct!
Becki
Mar 13,2015The reflective stones are beautiful and no sharp edges. The online calculation for how much to order...was over exaggerated! I have 25 lbs more than I need!
Anna
Mar 12,2015I got a sample pack. It came fast and helped me to decide what I need to order.
James
Mar 11,2015I bought the air flow mixer from Starfire direct it is awesome works great easy to set up I made my own table with a 6 foot pipe drilled holes 1 inch apart and worked wonderful
42168 Remington Avenue, 92590, Temecula, US
http://www.starfiredirect.com
Amy
Apr 17,2015I am disappointed to have to order more product because the product calculator was so incorrect. I am reordering from a site that offers free shipping.