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Reviews 877
Ryan
Jul 01,2015Easy and fast shipping. Thx.
Erika
Jun 29,2015Easy calculations,quick delivery, manageable weight distribution per box/bag. Wonderful results. Would highly recommend.
Linda
Jun 29,2015Staff easy to work with, complaints handled immediately--even though we found afterward that we were the ones at fault. Product is as advertised.
Sandra
Jun 29,2015Just the product I was hoping for
Patrick
Jun 29,2015you did it all got us our rocks on time or early for our patio~ ! thanks a million!
robert
Jun 28,2015loved the selection and video
Terry
Jun 26,2015Exactly what we thought we had ordered.
Neresa
Jun 22,2015got the product i ordered in a very heavy duty box, so no spillage.
Cyril
Jun 20,2015Easy ordering process and fast shipment. Merchandise was top quality.
Eddie
Jun 15,2015I knew nothing about fire glass. I called gave Eric my info and he didn't push or pull like most salesman. He took his time to explain evereything the average joe like me needed to make a informed decision. I was very pleased with his candor. Very nice guy you can ask for him at ext#112. Im sure that all the other are just as good but just in case. I'm placing an order tonight once I figure out the shape and color I like best. They have so many to choose from it's unbelievable.
Marsha
Jun 14,2015Beautiful glass. Lols beautiful in my firepit
Rich
Jun 14,2015I ordered 65 pounds of blue luster glass beads. They were received within two weeks as promised. The glass was sent from the manufacture. The manufacture placed (6) ten pounds bags of glass beads in a cardboard box. The bags were never sealed and left completely open, thus the beads were basically loose in the box. The five pound bag was sealed. The cardboard box had two hand carry holes on each side. Because of this, the beads spilled out freely during delivery. I contacted Dalia at Starfire. She contacted the manufacture and they promised to seal the bags in the future and sent me 5 pounds of glass for the loss. I was very unhappy that the manufacture sent the glass loose in a box with two large holes but I was happy how Dalia resolved the problem.
Amy
Jun 13,2015Placed my order but wasn't sure if I ordered enough.Starfire called me the next day to see what I was using it for and I found out it wasn't enough, just a nice company to deal with
julene
Jun 13,2015Very nice. Delivered in a timely matter
Joseph
Jun 13,2015Very easy process and extremely satisfied with the product. I have ordered twice and would recommend using starfire direct to anyone.
Gale
Jun 13,2015I loved the costumer service they have given us . Even the did not had , the same fire stone brand that I order , but the had the same coler same quality from an other brand , they call and toke permition to send the other brand , if they wouldn't tell , I would have mever known . And they send me some samples of the other colors for free , so I can make my mind , on which color to pick on a biger fire pit , that we are Planning to make our self for our back yard . Love this company . Thanks for every thing .
Sherz
Jun 13,2015The Evergreen 1/2" is a Coke bottle green and it is stunning. All the samples were very helpful in getting it right. All easy.
David
Jun 13,2015Ordered 20 pounds of the Emerald Elegance mixed fire glass, plus 2 pounds of Emerald glass fire beads and satisfied completely. Now the fire pit looks like it contains diamonds and emeralds.
Paul
Jun 12,2015Everything including purchase, shipping, and installation was strait forward, and easily understood!!! Would recommend and purchase again. Thanks !!! Paul
42168 Remington Avenue, 92590, Temecula, US
http://www.starfiredirect.com
ERIC
Jul 01,2015Very helpful and pleasant.