Stiltz Homelifts

4.0 (520 Reviews)

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Stiltz is the UK-based manufacturer and installer of the elegant and compact Stiltz Duo and Stiltz Trio Homelifts. The products are ideal for getting around your home if stairs are becoming a challenge; the Trio+ will accommodate a full-sized wheelchair if needed. So whether you need a little extra help now, or are future-proofing and planning for the coming years, make your life easier with a Stiltz Homelift.

Reviews 520

4.0

Out of 5.0

Diana Dobson

Mar 22,2022

This will sound too good to be true but believe me! The company looked after us brilliantly. Communications and personnel are excellent. Office and site teams are efficient and polite. They keep appointments, let you know what's going to happen and when. The installation process is a bit noisy but they don't waste time and leave no mess at all. Our lift was installed four weeks ago and we love it

Martin Flanagan

Mar 20,2022

Great people to deal with it was a great experience from start to finish. Every phase from purchase to install happened exactly when they said it would especially when work men come in to a house with Disabled people living there.

Carol Walker

Mar 19,2022

The lift has given me independence and kept me in my home. It has given peace of mind to my family too. It was quite a wait for the installation however once the installation team arrived the job was done in a couple of days, with a follow up a week later. The lift is quiet and doesnt dominate the room - I send it up once I’ve used it, out of the way. The team were polite and a pleasure to have in my home. It is worth knowing that there is a maintenance charge per year for the lift. Thank you for your service and giving me my independence back.

CustomerJoyce

Mar 19,2022

I decided to buy a Stiltz home lift after my hubby died, he was my carer and my new life meant that I had to find different ways of making day to day things easier. I had a chair lift but found it difficult to get things upstairs. The home lift makes this so much easier. I can carry things in the lift with me. So yes my life had been changed for the better. Thank you Stiltz

Paul Deans

Mar 14,2022

Fantastic service From the first visit by a stiltz representative to the surveyor and the installation team . All work was carried out to schedule , installation team was excellent and work was carried out in a professional manner and the site was cleaned post installation all rubbish was removed and we had a full walkthrough of operation of the lift . Very happy with the product seems very well made. it has made a big difference to accessibility to the upstairs of our house would definitely recommend the product and the company

Brian Jackson

Mar 09,2022

Very professional from start to finish.

John Goode

Mar 09,2022

Very good service ….excellent service and very competitive price. Excellent all round and we would willingly show interested people to view our new lift. Thanks again, John and Sheila

ANNE DUNCAN

Mar 07,2022

I’m delighted with my lift….it has changed my life for the better. It was a big financial outlay -but worth it! This is a quality product and installation was first class. The various staff in person and on the phone were efficient ,professional and very personable. I cannot find any fault with the service and I would highly recommend Stiltz !!

Graham (Bishops Stortford)

Mar 06,2022

Purchased Trio+ Through floor Elevator for wheelchair. Fantastic professional job all round, sales, surveyors, project team, installers, after sales etc. Very highly recommended. Wonderful product, wonderful company to deal with. Graham, Bishops Stortford.

Mr Jeffrey Stotter

Mar 04,2022

Very pleased with the service and the installation of lift and the guys that installed the lift only negative comment is we were not told how long installation would take although it was completed within the time frame.

Glyn Pritchard

Mar 02,2022

First class professional build with no mess leaving a very attractive functional home lift

Gill Makin

Mar 01,2022

This review would have been 5 Stars in relation to the purchasing of my mothers through floor lift. The process of buying the lift was seamless,the company was very helpfull and were fast to respond to any questions I may have had. Having bought the lift, I can only describe the company's after sales service as being disappointing. Several phone calls, although answered immediately,was bounced around from one department to another. One particular maintenance call, as the lift was not working correctly, answered straight away, then waited 14hrs for the engineer to call back. Would I recommend this company, NO, it could have been my elderly mother it that unuseable lift.

Dr G

Feb 28,2022

My lift has been installed in my West Australian home. I have been disappointed. The ascend/descend controls are too sensitive to slight changes in pressure. Consequently, on many trips, the lift stops part-way and the control has to be pushed again. Secondly, on about one in twenty ascents, the lift stops too early so the door will not open; I have to descend several feet and then re-ascend.

Mrs Sylvia Hadland

Feb 25,2022

This is excellent. Has given us both back our independence. I no longer have to be helped up and down the stairs and Rod is free to get on with all his own work.

Christine

Feb 24,2022

Good experience from start to finish. Andy and Mike had to overcome a few problems but sorted everything to make sure all was good. Had the lift a few weeks now and loving it, one of our best investments.

Ruth Grant

Feb 21,2022

Before the warranty expired the lift broke down with me in it. I had to be rescued. Stiltz repair engineer commented on the poor installation that the crooked alignment, demonstrated by uneven wear, caused the cable to snap. Stiltz failed to answer our email, but sought £595 pa Service Agreement (SA). The salesman phoned several times applying pressure to sign the SA. To date we have had no answer to our complaint.

Gill Lyons

Feb 14,2022

I have recently had a Stiltz home lift fitted - the trio wheelchair/3 people lift. My husband and I are amazed at the design technology and engineering skills that went into designing this. It is perfect in every way. It has a small footprint,can fit almost anywhere, and when the lift is on the opposite floor to you, all you see are 2 slimline pillars. Inside is full of safety mechanisms, lights, phone and infrared beam which stops lift if you stick your arms over the half height door. Having a half height door means you don't feel closed in and travel is rapid 23 seconds from getting in, door locking, travelling up and getting out again. About a quarter of the time a stair lift would take on our 2 bend staircase. All in all a first class piece of kit that will enable us to stay in our homes. As retired doctors who specialised in disability, this is one of the best things we have seen in adapted equipment.

stalla simonin

Feb 07,2022

I would highly recommend this company. The workmen that carried out the work were efficient and polite. They finished it earlier than predicted. The lift has changed my husbands life.

Barry

Feb 04,2022

The process in buying and installing the lift was done care and diligence to detail . The installers explained what they were doing and why and left the house clean and tidy after each day . The after sales staff were keen to make sure we were 100% happy with the result .

david swallow

Jan 29,2022

Had a Stiltz Duo + installed in December 2021. Philip Hall was the lead Builder/Installer and he and his team of Jason and Jay did a magnificent job on preparing the house to take the lift, keeping everything clean, neat and tidy at end of each of the 5 days it took to complete. When he left it looked as if the lift had always been in the house with no trace whatsoever that it had been recently fitted. When we ordered in July, Stiltz gave us an installation date of 10th of December and at 9 a.m. on the 10th Jason knocked on our door to begin the installation. We have had no problems with the lift since installation and its operation is a dream. Finally, 2 hours after the team left finally, all the packaging and crating from the lift was picked up by a waste disposal firm our Stiltz team had laid on. Outstanding product, first class installation process and personnel. One minor bad point:- Getting the Sales team to take our enquiry seriously and overcoming their reluctance to undertake our project. This caused us to look at all the other lifts on the market, most of who were happy to undertake our project: however we kept coming to the conclusion that the Stiltz product was the best for us. So to overcome their reluctance, I had to involve the local Building Regs control to persuade Stiltz own consultant Building Regs person that our proposal was perfectly acceptable to my Local Authority and then Stiltz sent in their surveyor who stated he was puzzled by the Sales areas/ Building Regs consultant reluctance undertake to our project. So folks keep at them!