Stiltz is the UK-based manufacturer and installer of the elegant and compact Stiltz Duo and Stiltz Trio Homelifts. The products are ideal for getting around your home if stairs are becoming a challenge; the Trio+ will accommodate a full-sized wheelchair if needed. So whether you need a little extra help now, or are future-proofing and planning for the coming years, make your life easier with a Stiltz Homelift.
The whole process from start to finish was extremely efficient. There were no hidden extras or surprises with everything being explained in great detail. So we were relaxed and comfortable with the process from start ro finish. There was some building mess but that was ro be expected but the builders cleaned up everyday. We love our lift and everyone who comes says it is stylish and impressive especially when the lights come on!!
Excellent product solves our mobility issue with the stairs. Fitting was performed with the minimum of disruption and to agreed time scales.
Stiltz are an excellent and professional company who, from the sales executive home visit to the complete lift installation, were first class. I have no hesitation in recommending this company. John M.
From start to finish the service and installation of my lift has been faultless. I would thoroughly recommend this company.
Well designed and engineered product, installation well planned and delivered on time. What more could you ask?
The whole installation from original decision to buy, the initial survey and quotation, the consideration of options, the detailed survey, the actual installation, and explanation and instruction of use, were all carried out in an exemplary fashion. The work also finished early. The only drawback was the firm employed by Stiltz, to remove the rubbish, damaged a garden wall, and showed no inclination to repair it. I was left to do it myself. Nevertheless, an excellent service by the company.
Lack of communication with all people involved, otherwise a very good and useful product
From booking the advisory to come out to the final installation everything went smoothly. There was no pressure from your advisor to purchase the lift. Just facts and advice. The surveyor put my parents at ease. All the timings they gave us were stuck to and we were kept fully updated through the whole process. The installation team were brilliant. Very professional and cleaned up as they went along. They gave my parents clear and uncomplicated instructions on how to get the most from the lift. They answered any questions we asked and took time to make sure my parents understand completely how to use the lift. Since the lift was installed my parents are very happy with it. The lift makes life easier and safer for for not just my Dad but for my Mum as well. We have taken out the extended service plan as we feel that it gives us extra piece of mind and with the yearly services and 24/7 breakdown cover if anything does ever go wrong they know help is just a phone call away.
We chose a lift in order to avoid moving home. Everything went extremely well. The salesman was knowledgeable and explained about necessary building work. Not at all "pushy" ! All the fitters/engineers were friendly, excellent workers, helpful and polite. Cleaned up afterwards, and willing to fit in with our way of life. The office staff have always been helpful and polite and answered any queries quickly. The lift itself works very well and we are very pleased as we feel it is worth paying the extra to avoid having a stair lift.
Wonderful service from start to finish. Your workmen were both kind and respectful to me and to my home, leaving it spotless. Having experienced the use of a stair lift in a previous home, I am finding this lift far more useful in so many ways. It has turned my house into a bungalow for me,I am delighted . Thank you Stilts
Consultation and survey carried out in timely manner. Friendly helpful fitters, cleaned up very well afterwards.
The Lift: Duo Vista The Installation: 4 days in July 2021; expertly and professionally installed between our lounge and second bedroom, especially creating the hole in the ceilng/floor. There was no damage to the surroundings and all rubbish from the installation was cleared away and the site left clean and tidy. The two installers were both friendly and helpful, answering all our questions to our satisfaction. The Verdict: The lift has been working perfectly now for some 6 months and does all we require. It is a fine piece of engineering, well built and finished and fits in well. Apart from transporting us between floors it acts as a very useful “dumb waiter”. Above all it’s great fun to use! HIGHLY RECOMMENDED.
Staff were all very friendly. Our installation had a part that was wrong so needed an extra day but the company rushed up the new part as quickly as they could. Very happy with the lift, its reasonably quiet and the best bit is that it takes up little space.
Very pleased with product and installation.
We have just had your most wonderful product installed with no hassle into our home and the difference you cannot put into words. The installation with the most polite crew of engineers working very cleanly and giving both my wife and I no bother at all. Every thing clearly explained showing us parts which one could see was of top quality. After each day they were here we felt really lucky to have decided to have one put in. We give them and the back up from the office 101% it was a joy having them in our home. As for me my own loss is I have lost the memory of chasing my girl up the stairs but one can dream. Good Work Stilz Keep it up Baz & Chris Gurr
The entire experience we had with Stiltz was first class. They were efficient, prompt, punctual and courteous. We are very pleased with our lift which not only makes life easier but it is a stylish addition to our home.
Good experience great workers they all introduced themselves so knew who was coming and going they even helped me move the beds .LT
So, first contact with Stilz sales team was great,ones the contract was signed it has gone downhill from there...started the process in July, 4 technical surveyors later, by the mid August we finally received technical report signed July 21st, not sure why the other surveyors were there. We paid second installment asap to move quickly. Yet another surveyor visiting beginning of September... finally got them booked for September 29th, they started the job, very neatly however it was in the wrong place...the good news, ones alerted they adjusted it immediately, (credit where credit is due) although it was still not accurate. We were then told the lift was being fitted. Then several times in October it was going to be installed, when they were finally on side they disappeared again. Finally after lots of chasing, they were booked in for today. Guess what obviously it hasn't worked out again. After chasing Stilz again the Customer Service Manager finally returned the call and they are refusing to fit the lift because it’s too much of a building site. Our project manager was twice on site today and spoken at length with the installer and he never mentioned this issue/excuse. We had an extension build, it's the outdoors where stuff is still lying around but the indoors where the lift needs to be installed was made specially dustfree and left neat as requested. I am really disappointed but most of all just sad. My husband can't get upstairs without it installed and every time we get our hopes up....come on Stilz, work with me, make it happen!!! I would like this review to have a happy end and more start sooner rather than later!!
Really great experience from beginning to end.
Lewis Newnham
Jan 26,2022Helpful, Constructive and effective from day one through to handover. Did everything we expected and we are delighted with how it has all turned out - from design, build quality, installation, placement and now actual operation is a game-changer.