As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.
Excellent service from Mike Williams. Thank you for your advice and for giving us the space we needed to make our decision.
Julie was very efficient and answered all of our questions
Such friendly helpful staff not pushy at all. Julie particularly was exceptional. Answered all our questions and sold us a fantastic product. Can’t thank her enough.
Staff were great, gave us plenty of time to come to a decision yet there for you if you had a question. Felt under no pressure at all. My wife has Parkinson’s and we took a long time and no pressure to come to the right decision. Martin Worley was particularly helpful
Always a good experience shopping at Stokers in Chester. This time for a mattress, the staff as always were there to help but gave you time and space to come to a decision. Amanda was a great help and it was no bother that I took about an hour to decide the best mattress for us. From past purchases I know the delivery to be excellent and no trouble.
Exceptional service and customer care. The staff take time and consideration and are never pushy. We visited several times and our contact, Graham Bedworth, went above and beyond. In fact this is our second purchase from Stokers in the past 12 months and we returned specifically because of the service received from Graham during our first dealings. Many Thanks
We visited the Chester store a couple of days prior, and were amazed at the quantity and quality of all the furniture there, and how friendly all the sales people were, and they were very informative with no pressure at all! We were looking for lounge furniture etc. We returned today, was met by Julie, who we had seen previously, she remembered us and was very efficient and helpful. She made the whole experience easy and effortless. Very pleased with our purchases, we will return!!!
Excellent variety of furniture Service very good as usual especially Andy (Chester branch) He was helpful and efficient in the way he helped us order two Snuggler chairs and arranging the removal of our old sofas
Amanda was very patient with us and extremely knowledgeable about mattress and pillow options. No hard sell, just gave us time to test the options and choose the right product for us.
Fantastic customer service - I visited the store in Chester a couple of times to make my decision on my sofa. On both occasions Steve Wood gave great customer service. We were made to feel very valued and nothing was too much trouble. Steve was really knowledgeable and a great support in my buying process.
Phil Aldridge served me in the Southport showroom. He was very knowledgeable and helpful. There was no awkward pressure selling he provided a friendly professional service. As always it was a pleasure to shop there for high quality products.
I was recently in Stokers looking for a sofa etc for my new home. The choice is vast and it’s very well laid out. The salesperson who dealt with us, Peter, could not have been more helpful. He provided us with useful advice and information without putting any pressure on us to buy. He was available when needed but did not hover over us whilst we made a decision. Altogether a very positive experience; I was really impressed and we left after purchasing a sofa, chair and footstool, very happy customers. Thank you
after looking at other stores we levitated back to stokers and we were so glad we did, the choice of suites was so much better and we weren't pounced on by salespeople straight away we eventually settled for a G plan suite and was helped enormously by Scott with advice and recommendations.I must admit that no matter where we look we always go back to stokers.
Decided to purchase from Stoker's following recommendations from various family members..... I was not disappointed. Fabulous service from an incredibly helpful Scott Dupree. Wonderful choice of sofas with an amazing selection of colours and fabrics.
We have made another purchase from Stokers in Southport. We visited other companies but could not find the range of styles or quality of furniture to match. We have bought many items previously. We were ably assisted with our purchase by Jenny Bedworth. She was professional, clear and helpful with the information she gave and helped us through the transaction with efficiency and ease. Would highly recommend her and Stokers for quality products.
This was my second suite of furniture I bought from Stokers and I went back there as I found the Service very good the first time Scott was very helpful and spent a lot of time making sure that I got the right sofas for my room. I would highly recommend them for efficiency and service
Buying a bed is not the easiest activity. Amanda was knowledgeable, patient and extremely pleasant in her dealings with us. I would recommend the store without hesitation
Phil Aldridge was very helpful dealing with my enquiries and taking my furniture order. He has since provided an update on progress of the order.
Highly recommend Stokers for layout, quality furniture and free coffee! Phil Aldridge was particularly helpful, he was knowledgeable about the products, has great communication skills and at no time did we feel under any pressure, we plan to return.
Kevan Sherry
Jan 27,2025Expert product knowledge Excellent friendly service from Steve Wood and great selection of products