Really easy to book, Dacey the lady we spoke to was most helpful and would recommend booking with teletext holidays
I will never book another holiday with teletext Holidays. I received an email stating that my holiday is being cancelled with immediate effect because I hadn't paid the outstanding balance as of 17th December 2024. The reason why is because I have an email stating it didn't have to be paid until the 3rd of February 2025. I phoned on the 17th and spoke to Alfie, who told me he sent emails about the balance, which each time I phoned and told them I had the date of the 3rd of February 2025. Also he said he phoned me on a number of occasions and left messages, which they hadn't because it turns out they had someone else's mobile number. I think it is disgusting how this was handled. If I could I wouldn't give this company a 1 star.
Great speedy service, professionalism, catered to needs by Sarkar.
Excellent Customer Service by VJ Well done!!!
Very helpful gentleman. 2nd booking with this person Samuel
Update - over a month later and I am still waiting for a refund - they called me on 20/12 to confirm the account funds were to be returned to and was assured that the refund would be with me in 5 business days and still nothing. Emails unanswered, impossible to get through on the phone. Finally spoke to someone and was promised the funds would be returned the next business day - shocker, still nothing!!! Absolute shambles. The price shown on the website is never what you are quoted. When you do get a price and go back 10 minutes later the price has increased and then magically after you kick up a stink they magically manage to get back to the price they previously quoted you. Once they quote you there is extreme pressure to book with countless phone calls however when you ask for a call back you hear nothing. The whole experience seemed sketchy and I ended up having no confidence in them whatsoever
Zane helped us and relieved our worries greatly
Christopher was really helpful and patient. Super happy with his service. Thank you again Christopher.
Samual was an amazing help. Very knowledgeable and did his upmost best to help me. I appreciate his patients with me and all his support. Thank you Samual.
Excellent customer service from Alfie would book from him next time 100%. Give Alfie a 5*.
I am not very savvy with online anything, but I have to say that it was made easy by Krishna who went through the whole thing step by step and was very patient with me. Thankyou Teletext Holidays
Samuel did a good job getting the correct room at a discount for me. Included free private transfers as well.
Steve at Teletext holidays was very helpful, he listened to what I wanted and guided me through, checking my understanding throughout. He got the best price for me and, although a little more than quoted elsewhere, it was worth it for the service. I would book again.
VJ was very accommodating and provided a professional service answering all the questions I had
I have phoned this holiday company to compare prices and service to the one I have chosen from another company. The lady who was helping me to find a suitable holiday was great, helpful and very professional. She searched thoroughly all the options until she found one which suited us best. The lady's name was Dasey. Excellent service
Sammy was a delight to work with. Very professional and super efficient with coming up with options that meet my expectations. I am excited to continue working with him for my near and future travel. Thank you, Sammy!
Spoke to Sarkar several times, he was very friendly, very helpful, and communicated well. Always called me when he said, and offfered the best deals he could.
Thank you Christopher for your booking our holiday very good very friendly staff 16/12/2024
Excellent service received from my initial enquiry through to booking the holiday. Krishna answered all my requests and gave a really competitive price. Highly recommended......Ask for Krishna
Nicky da Silva
Dec 19,2024Such an attentive agent, Christopher. He was very experienced and did his best to find my family bargains. Thanks again Christopher