Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Very quick dispatch, and the glasses arrived in a lovely box. Very much appreciated thank you
Excellent service thanks
Exceptional customer service
Amazing service and also amazing products , delivery the next day was brilliant service would highly recommend
Great product selection and support on sizing. Timely delivery as well via Royal Mail meaning it arrived on day/time due. Builds on my past +ve experience with the folks at Christmas. THANK YOU !
Product was lowest price online and arrived next day after ordering.
I can highly recommend The Country Catalogue. I placed an order for a last minute gift and asked if it could be sent out ASAP. They emailed me back to inform that they would do their best and sure enough it arrived in time. It was well wrapped and at a very competitive price compared to other companies. Thank you!
The best service I have received from a company. I just can’t Thank Craig enough. We had an issue where I couldn’t get a size 8 it was either 7.5 or 8.5. Craig called me and explained this problem and said he was waiting for Ariat to confirm if they could get a size 8 as they had every other size but this one. After waiting to hear from him which wasn’t long at all, I decided to try the 7.5 and they fit perfectly. Craig really went above and beyond as I told him I was only purchasing these boots as a treat for my 40th! I can not recommend Country Catalogue enough. Craig made me feel like a valued customer and really wanted to make sure I had something for my special birthday. I have no hesitation in buying from them again. Excelled service, amazing staff and I highly recommend anyone buying from here, you will not be disappointed! Thank you so much, I am thrilled with my new boots!
ordering was very easy and delivery fast and efficient. pleased with the boots, obviously haven't worn them yet, in adverse weather conditions.
Excellent quality product, delivered on time and well packed. Very satisfied. Many thanks
I placed an order with the company, not realising that one item was a pre order (small text not very noticeable) after a decent wait I emailed the company just asking for an update. To which I received a very dismissive and unhelpful reply, I apologised for my mistake and explained I did not need the items anymore as the pre order wouldn't get here on time and asked for a refund. I then recieved another email pointing out the pre order again and long winded explanation of how fast these shoes sell out. I then asked explicitly again for my order to be cancelled and refunded and still no reply or explanation.
I ordered a dog lead, paid for it and it was delivered. I have used the lead and the dog didn’t run away. Can life get any better?
The item I received was sent back and cleaned with a lint roller, and it came up shiny and new! Lint roller technology has moved on apace in the last few years and this has taken me somewhat by surprise... Who'dve thunk it?!
first class service
Quick service happy with purchase
Quick delivery. Products exactly as I had hoped.
Excellent products and excellent service speedy delivery
The ladies Cleveland boots I purchased for my wife, were a good quality buy, with which she was delighted. A well priced product, easy purchase and fast delivery. Pleased.
Fantastic company, the customer service was excellent lovely helpful people. Got exactly the birthday gift I wanted for my son. Highly recommend
linda
Sep 27,2021Very pleased with product, delivery good