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The iT Store offers Support, Repairs, Upgrades and Training for iPhone, iPad, iMac, MacBook Pro and Air and other Apple devices in our Canterbury Store
Reviews 379
Jessie May
Aug 29,2023Your one stop shop for Apple repairs in Canterbury. Incredibly friendly and knowledgeable team, I can't recommend them enough!
Mrs Julie Creed
Aug 18,2023Whilst on holiday in the area, on the off-chance we asked in store about help to merge two iPhoto libraries and ensure back-up to the iCloud, having previously had very underwhelming experiences in the Apple Store and the ‘Premium Reseller’ in Nottingham. Oliver and Neil couldn’t have been more helpful and resolved issues that others were not interested in taking on, offering great customer service at a very reasonable cost - we couldn’t be happier or recommend their services more highly.
opollitico
Aug 18,2023Neil and Ella were so kind and honest with my enquiries about a new laptop. They even helped me free of charge with my current one. Thank you
TMW
Aug 16,2023Had a problem with an iPad Pro. Thought it had died completely and become an expensive place mat. They diagnosed it immediately and it turns out that our lack of knowledge meant we could have sorted it out easily ourselves if we had known. They didn’t charge us a penny and were totally honest about the lack of a real problem. Would happily use them again.
Robert Weiss
Aug 15,2023First class service—knowledgable, patient and friendly staff. Would highly recommend.
Graham
Aug 13,2023Superb service for a sick Mac. It was more complicated than was first thought, but that only supercharged Ollie into conquering all the issues, which he did. Undoubtably an Apple Store would have simply written the iMac off, but mine is back to ‘good as new’, if not better, and at a fraction of the cost of a new one. Highly recommend.
Peter Dean
Aug 07,2023Very Very pleased with the assistance I received today. I had a problem with my r mails. I tried and tried over the past 5 days to no avail. The assistant sorted it out like magic. Well done and thanks
AGH
Aug 02,2023Very Helpful A quick look found that my email problem is with the server not my iPad so I know where to go to get it fixed.
Emma
Aug 02,2023Really helpful, knowledgeable and friendly staff
David Mingay
Jul 30,2023I emailed The iT Store to see if they could replace my MacBook Air battery. They never got back to me, so I got a battery from iFixit Store UK and did it myself. The Apple price for fitting a new battery is £159, but doing it myself cost £65. Thanks for not getting back to me and saving me a fortune!
Simon Baker
Jul 20,2023Quick and efficient service, new battery works well in my 2015 mac
Jacky Thurston
Jul 16,2023Cannot fault them in any way. Pleasant, helpful, sorted my iPad problem in a few minutes & would not charge!!
Jonathan Olliver
Jul 15,2023Great service. Friendly, helpful, knowledgeable. Would definitely recommend.
Lavinia
Jul 10,2023Excellent in every way. I have no IT expertise whatsoever. Oliver cleverly transferred all my stuff (data?) to the new machine. In the past my tablets have always been someone else’s cast-offs. The iT store provided me with a beautiful full-size model which is what I have always wanted. So altogether I am thrilled!
Alison
Jul 04,2023Fixed a problem with my old iPad so smoothly
Zak Norman
Jun 16,2023Incredibly helpful and friendly staff cleared my phone out so it would charge again
Gary Blanford
Jun 12,2023I am very pleased with my new I-Mac from the IT Store, they done a fantastic job transferring all my data from my old mac. I would defiantly recommend them! Many thanks Gary
Jar
Jun 04,2023Very impressed, popped into the Canterbury branch when when walking past, on the off chance because my iPhone 12 was not charging, very polite, looked at it while I waited, luckily just needed to clean the charging socket, out in less than a couple of minutes, and no charge. Very happy, and will definately go back with any future issues
William Jefferson
May 15,2023The team were excellent at answering all my questions and incredibly friendly and professional to deal with
alisha
Aug 30,2023professional staff and always willing to help no matter how small the problem in a timely manner