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The iT Store

Hosted by David Simmons

4.5 (379 Reviews)

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The iT Store offers Support, Repairs, Upgrades and Training for iPhone, iPad, iMac, MacBook Pro and Air and other Apple devices in our Canterbury Store

Reviews 379

4.5

Out of 5.0

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Dani Brock
Dec 21,2022

These guys are amazing. Went in for emergency hardware replacement on MBP and they were very accommodating and efficient service. Will be coming back again to support.

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Tim Timpson
Nov 07,2022

Big thanks to IT Store today, for resolving problem of importing photos from my digital camera to my iPad.

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Cu O
Nov 01,2022

Professional. Courteous. Fixed my problem and with warranty attended to an issue that resulted days later.

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Harriet Franklin Jones
Oct 04,2022

After a very disappointing and long wait at the Apple Store in Kingston (with their not so genius staff who claim my computer is now vintage and refused to even look at it!) at my wits end I looked up where could help me with a repair on my MacBook. Thankfully I found this amazing place, I was so relieved. Worrying that all my photos and data would be completely lost this place saved the day! Not only did they recover my data from the broken MacBook, they transferred the data (in 24hrs) onto a pre owned iMac which I bought from them and took my broken MacBook in part exchange. Fabulous service and fantastic staff! I will definitely be returning to them with my sons broken iPad and iPhone for screen repairs! Thank you!!!

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Joe Blackman
Aug 27,2022

Always find the staff helpful and friendly. This visit was just for an iPhone screen cover but whatever you need they are always there with advice. Would definitely recommend them for anything Apple related.

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Complete Modern Chinese Gramma
Aug 25,2022

I went in because my charging port on my iPhone wasn't working properly. He simply got some tweezers and took out the lint. He did not charge me anything, so obviously I was glad for that. Cheers!!

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Mr Ian Ruck
Aug 21,2022

Fantastic people to deal with. Screen on our Apple MacBook Air had failed. Following a phone call to IT Store one Friday, took the device into the store . Fault confirmed and a replacement screen fitted in a couple of hours. I collected the laptop next morning. A very happy customer. Service is beyond excellent. Thank you.

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customer
Aug 07,2022

I had a change of battery for an old iPad. The store did it quickly and efficiently and for a good price, no complaints.

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Mark
Jul 24,2022

Good price. Prompt delivery. Product in good condition

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Elizabeth
Jul 21,2022

Excellent session problem solving . Would recommend to anyone

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John
Jul 14,2022

Just fair honest service. Impeccable. Rapid and quick service, apologised that they may not complete until following day, got it back the same afternoon!! Stem working perfectly. Will use again!

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BeeM
Jun 16,2022

Excellent Service. Friendly and helpful staff. Definite Five Star :-)

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Neil W
May 31,2022

Had hard drive issue when upgrading my iMac OS. From my first call to IT Store to enquire about help, to how I was dealt with in shop and throughout recovery process I can't compliment them enough. Dealt with three different employees from phone enquiry to drop off and pick up and all three were very professional and great to deal with. Thanks again iMac with new SSD works a treat and is so much faster and you managed to recover all my data which was vital. Will be recommending you to all who ask. Thanks again IT Store

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Jason
May 24,2022

Great service - Had issue with mac trackpad, sorted within the day, cant go wrong

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Richard Miller
May 18,2022

I needed a new battery for my Macbook Air and a screen replacement for my iPhone 6s. Helpful advice was given and prompt service.

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Marion Aubry
May 13,2022

The IT Store was recommended by two people. Never knew the store existed but so pleased we visited! Excellent service, so friendly and helpfuL, and the pricing was more than competitive. Had a iPhone 8 battery replacement, screen protector to new iPad Air 2022 and bought lovely case for same. Now considering one of their laptops!

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Ahmed Tawfik
May 06,2022

I came for a battery replacement and the guys at the iT store were incredibly professional and offered thorough explanation of what was going on and were very transparent with the prices and quick to fix everything. Would highly recommend them

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Happy customer.
May 02,2022

Very impressive. My computer had got intolerably slow and in contrast to other local advice the IT Store suggested I needed a new hard drive fitted. They did this very efficiently and reasonably in terms of price, talked me through everything, and got my computer back to me quickly. The computer itself has been transformed. One very happy customer.

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Sandro Eich
Apr 30,2022

My second time relying on the guys from the IT Store and I would recommend them all over again. They fixed by MacBook Pro even though it very much looked like an unfixable issue. Expertly, friendly, and more than reasonably priced!

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Amanda Pearson
Apr 28,2022

Great advice and speedy service with good customer service follow up. Can highly recommend.

01227455250 [email protected]

16b Burgate, CT1 2HG, Canterbury, GB

http://www.theitstore.com

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