Excellent customer service, honestly the best I’ve ever had. The jacket fits like a glove and is one of the greatest purchases I’ve ever made. Highly recommended!!
If I’m being 100% honest I was looking for costume clothing for a theme party. Not only did this team go above and beyond to make a quick turn on the order, but when the package showed up I was blown away. This is no costume clothing, this is nice than 99% of the leather goods I’ve ever owned in my life. My wife and I were completely blown away with the quality materials and craftsmanship. Communication was top notch and they emailed me thru the whole process.
Service was excellent, the seller always replied promptly and politely, the jacket was perfect. I personally would give them not 5 stars but 6. Thank you, Leather city. Best regards, James Sherman.
This place is a fraud so are all these 5 star comments. Clothing is nowhere near what they advertise them to be. Very cheap mock up clothing. WARNING - Do not shop from here!! I recieved my refund in return of removing my review but instead of removing my review I have adjusted it. I feel this is the right thing to do. It is important for the public to know this information. So my one star is for the refund. Best of Luck and GOD BLESS!
The Leather City quickly responded to my e mail questions. They tailored my jacket exactly to my measurements. It fits perfectly! I have the Beth Dutton black jacket she wore on Yellowstone. I have been told that folks say I remind them of her with my attitude and mannerisms LOL Great compliments!
It fit very nicely. Bicep area a little tighter than I was expecting. Overall, I love the look of Fire Force Jacket and I can still move pretty easily around it, I am happy with that.
I've received my orders in due time and I really like the Bullet Train jackets. Fits perfectly for my size S.
The best customer service of any company I've ever worked with. Absolutely incredible!
Quick shipment of my item. Customer service was incredibly fast about responding to my inquiries. The quality of my order exceeded my expectations when I received it.
The clothing is absolutely amazing. We all give ratings online from time to time but this is a true 5 out of 5 star quality product! I will be ordering from this company for sure in the future.
No issues with customer service. Only concern was the fluff and bits of loose fabric over the jacket when it arrived. And some of the loose sticking which stuck out from the patches on the arms, chest and back. Other than that all fine
I've been searching for a vest like this for so long and when I found this one I knew it was perfect. The seller was super easy to communicate with and was clear about when and where my package was. I highly recommend and am definitely going to buy from here again!
Easy to engage with the seller. Proactive & keen to help to ensuring the sizing is correct. Well worth waiting for the jacket ( slight production delay ). Arrived as advertised and met expectations in regard to the quality of material. The sizing was perfect. Would definitely buy again.
I’d been looking for a jacket like this for ages. Absolutely love it. Delivery quick to the UK. I would definitely recommend and the fit is perfect. No complaints. Just one happy customer.
Great jacket and well made. As described.
Great product. Just as described. The customer service was superior. They were very attentive and made sure the jacket fit perfect and was exactly as ordered. I highly recommend this company.
Probably the best and fastest online support you will experience! I've ordered the wrong size for a jacket. They sent me a new one as fast as possible and replied always really fast. Highly recommendable
The Leather City was a joy to work work with and they delivered a high-level of customer service! I got the Santa Coat from the Apple TV musical, Spirited. The jacket is awesome and will be great for the Holidays for years to come! I strongly encourage anyone to buy from The Leather City as I’m sure you’ll experience the same customer care that I did.
I couldn’t remember exactly when I received the jacket but it is easy to wear and comfortable too
Sherri Byrd
May 09,2023The exchange is arrived, and fits great! I was very very pleased with the customer service and communications were prompt and always pleasant! I can say without a doubt that my experience was a good one, and I would not hesitate to recommend people to buy from you!! It did take a bit long, but the result was well worth it. My husband has a coat that he loves and fits him to a T!!! Thank you so much for being so helpful and having quick responses to my emails! Will buy again if ever in the market again!