The Sterling Group
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As one of the longest established contractor organisations in the UK, the team at Sterling ensures that contractors and agencies receive the highest quality services, from umbrella PAYE solutions, CIS contractors services, limited company contractor se...
Reviews 223
Francisco
May 06,2022Thank you very professional guys. Especially to Ryan
Ebi
Apr 25,2022Great, efficient and professional service
Stephen Kane-townsley
Feb 17,2022Laura is very helpful and very good at her job 👏
Mark Stockman
Feb 11,2022Its 11.04am friday 11th feb. Pay day? Well you would think so. Ive been waiting for two days for my identification to be processed. Im missing direct debit payments in my banking. I was told thats it, thats its status waiting to be processed. So close of business is 17.00 today my bank are asking me to pay enough into my account before 16.30 or the payments will be missed infact one payment has already been classed as a missed payment. Great.
Jonny Oliver
Feb 08,2022100% would recommend Sterling they’ve been a great service and I will use them in the future whenever possible
Jack Harrison
Feb 04,2022Always there to answer any queries I’ve had and payed on time thanks to the Sterling team very much appreciated
Daniel Stewardson
Feb 04,2022Never had an issue, perfect every time to be honest. Thank you very much 🙂
Johnny Sheen
Jan 28,2022This company is a breath of fresh air. After being with Parasol since the start of IR35, I was guessing if and when I would be paid all the time. Sometimes waiting upto 2 weeks to get any money, chasing everyday, instead of doing the work I'm being paid to do, by the firm I'm contracting to. After their Cyber attack it was the last straw. I was setup with Sterling Tuesday afternoon. I had a Payslip on Thursday and got paid first thing Friday morning. Same again the week later. It's such a relief knowing I'm going to get paid and have a payslip the day before. I'm also taking home more than I was also. Again I can't recommend them enough. If you are getting a half hearted service from another umbrella company. Switching to these guys is the best thing you can do. Been threatening to switch for months. And I should have just done it. I've been stressed and underpaid for months for no reason. If you need to join an umbrella company or are thinking of making a switch. I can't recommend these guys enough
Mixup D
Dec 29,2021Great experience working with Sterling. Now on my 2nd assignment with them. Always someone friendly on the other end of the phone keen to help. And key to my overall experience with Sterling is that the calls are answered quickly. Last person i spoke to was Oliver J - who not only assisted me with my query but called me back once it was all to check i was happy and all my issues were resolved - Great CS. Sterling have made the hassle of IR35 that much easier.
Damian Morrison
Dec 24,2021I spoke with a guy called olly an he was very helpful thanks Damian
FRANCOIS
Dec 23,2021Excellent service from online first class so helpful
John Boulton
Dec 23,2021Ollie was true to his word he rang me back when he said he would and resolved my issues right away
Guest
Dec 22,2021Great and fast service!
Mr Taylor
Dec 22,2021Excellent service and really helpful
Terry
Dec 21,2021Ollie couldn’t have done more
Paul Crellin
Dec 20,2021First time I've spoken to ollie but he handled my enquiry with professionalism went above and beyond to sort out my enquiry such a credit to the company
Yohannes
Dec 20,2021I have dealt with Ollie over the phone. He is amazing person and very professional. His respect for customer baked with excellent telephone manners is wonderful. Many thanks. Yohannes Tsige Degenetu
Matty Nolan
Dec 10,2021Jenny was snd sorted everything for us
Ismael Ali
Nov 24,2021Really bad experience with this company, it was a full time job just to get my own money, spoke to a completly abrasive member of staff who would just talk over me in such a patronising tone on top of that upon seeing i had a muslim name i was asked if my name was Muhammad which it is clear to see it is not, this completly disgusted me however i remained proffesional, moving on somewhere along the conversation a mistake was made when taking down my email address so i did not recieve documents to join which therefore meant i was not paid on time. This is a big issue as this is the start of a new job and i had to work a week in hand already. On top of this i called to make a complaint and i even felt like the manager was having a go at me for making a complaint. Constantly telling me that i was talking over him in what i feel was an attempt to trigger me however again i did not bite. My name should never be a basis on how to treat me and this is exactly how i have felt, i wish i could have had all the phone recordings for myself so that i could show people the way i was spoken to. I managed to record the last call with the manager who i feel really didnt do his best to make me feel better. Instead i feel like i dont want this company handling my money but it seems i have no choice. Customer service skills are 0. Completely ruined my day
Sterling House, 810 Mandarin Court, Centre Park, WA1 1GG, Warrington, GB
http://thesterlinggroup.co.uk
Peter Wilcox
Jun 08,2022I was very satisfied with the help and customer Sevices I received from Sara.