At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.
Quality products, made within the time frame they estimated. Only downside was how the website wasn't working so I couldn't straight up reorder patches I ordered before so I had to submit a new order and even though I used the same artwork, the color was very noticeably off in the final product. So make sure you really pay attention to that since you can't trust the color picker will be accurate.
Military beware. These are not veterans, they don’t know what challenge coins are supposed to be. The coins they sent me were the thickness of a quarter. The ordering process is terrible. They lost my design midway thru ordering and we had to start all over. They were cheap, but I regret it on so many levels now.
Nothing short of Amazing!! I had a phenomenal experience with The Studio. This was my first time ordering a custom challenge coin and I was nervous throughout the process (because I am new to it) but my amazing account manager John was there every step of the way and always ready to help. John would be in constant communication throughout the process and would always reply within 48 hours. I would highly recommend this to anyone interested in
The website was very user friendly to upload your design and order product. Customer service was great through the design & ordering process. Quality products at a reasonable price.
Very responsive customer service team. They also did a great job of designing exactly what I wanted from my rough draft and notes. Clear process and the portal was easy to use. I received the finished items before anticipated.
I ordered some custom shirts a while ago and they were of great quality, fast shipping and great service.
I had an excellent experience ordering from The/Studio! Their website made making the design simple and fun and assistance was always just a quick chat away (always with a real person)! I received a nice promo code as it was my first order, the patches arrived quickly, and they turned out exactly how I wanted them to.
This is so easy to use! The ease of the site, fast turnaround and frequent check ins by staff made this a very easy experience AND the product came out great too!
Studio allows one to design embroidery patches. I do it for friends and family. They make the process ludicrously easy and the results are great. A great service at a reasonable price: capitalism in action.
I had help at every turn. When an item was out of stock, they were able to offer a substitution that ended up working better for us than our original request. I asked for them to assist with a certain type of lettering and they did, with no extra charge. They are a professional and reliable company!
I had a very positive experience with The Studio. The patches came out beautiful and cant wait to sew them on the uniforms. It takes a little extra time to go through the edits to make sure it is perfect but it was worth it. Thank you!
This is the 8th or 9th different design I have had completed by them. Easy to work with.
I loved working with Dwayne! Danielle made sure that our order arrived in time for our BIG event! The patches are PERFECTION!
This company provides a great product at reasonable cost. I ordered specialized coins in gold and they came our perfect. I give them to clients and everyone loves them.
We have been working with The/Studio for years and the quality is the best. We also receive great customer service.
I'm a Vietnam Vet, I ordered patches from this company 5 years ago, 2 top rockers, 2 bottom rockers with a center patch. Total Sq In = 188. I paid $175.00 Years later I wanted another patch with 120 Sq In, they quoted a price of over $ 800.00 . Gave a lame reason that thread costs had gone up due to Covid. The CEO had emailed me, said he called me, I told him all phones nowa days lets you know when others call you, tell me when you called ( date) and what time you called. I told him to call me again, but he never did. So much for customer service. All I can say here is they are as greedy as they come. And they are not the only game in town. Buy your patches anywhere else, but not them. truly they only care about high profits / low service Greedy people nowa days always try to justify their greed, With the idea that the normal person will buy this B/S I guess they got Covid money and wish to care on with Government pricing. Let's see how that works out. Get your patches somewhere else, I sure will/ and did. 12" X 12" patch somewhere else was $ 178.00 Vs $ 875.00 I guess AZ. gets cheaper thread.
Our local government office in British Columbia, Canada worked with The/Studio design team on challenge coins and they look fantastic. The final product is exactly what we envisioned and staff have had a great reaction to holding this coin in their hand. The ease of working with a designer to create a unique coin was effortless and the software to provide feedback and approve the final design was simple to use and follow through all steps of the process. When we decide to order additional challenge coins, we will be using The/Studio again.
The design and ordering process was simple, even for this troglodyte. When I was previewing the design and needed to have a change made a member of the design team was immediately available and the changes were made in under 24 hours. My patches arrived sooner than expected, are beautiful and well made.
They were real easy to deal with and had a quick turnaround for my patches! Would definitely come back additional orders!!
Glenda Rose
May 02,2023There was a lot of good communication between associates at The Studio and myself. I have ordered custom items in the past for my hiking club but it was the first time I ordered patches. An associate informed me of an inexpensive option that gave my patches a cleaner "look", which I appreciated!