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The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers.
At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems.
Explore our product range
Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Reviews 793
Symes Electrics
Jan 27,2025Good products reasonably priced
treacleeater
Jan 25,2025Great experience, items arrived in super quick time
robert kingston
Jan 24,2025Great service and fantastic product
customer
Jan 24,2025quick and easy
Mr Mohammed Hassan
Jan 23,2025Good customer care, on time delivery
Gary Alderson
Jan 23,2025Very quick delivery and the thermostat is great
Joe Hill
Jan 22,2025Buy products from here regularly. Always good price and service, fast delivery. Customer service is great when I’ve had to deal with them.
Antony Gordon
Jan 22,2025Never received the item i purchased. When contacted customer services was told i had refused delivery from FedEx which was clearly a lie as i requested the item to be delivered to a pick up point and had an email conformation from the FedEx. I requested a refund and was told by customer services i would have to wait for a refund until the item was returned back to them from FedEx. WHY!!! i never received the item so its not me returning the item so why should i have to wait??? I have now had confirmation that the refund has gone through but still haven't received it. I am extremely disappointed with my experience with this company.
Alex hammond
Jan 22,2025easy to order, clear products on website, and on time delivery
Andrian
Jan 22,2025Have used the service previously, it is consistently excellent, thank you! Just a small annoyance with the actual website, not being able to discard an item easily (edit the basket) but that could have been on my side and I am not taking anything away from the service. Dispatched quickly with updates through the whole process and received the very next day. Thanks again!
Finley Smith
Jan 22,2025They have always been a great company to deal with. Alwasy friend and helpful onthe phone. My package was delayed/lost in transit but Customer service soon had another parcel on the way to me.
Marcus
Jan 22,2025Avoid - customer service department are disorganized and unprofessional
Thomas Phillip Hughes
Jan 20,2025Good prices and quick next day delivery
Gavin
Jan 20,2025Great help and service by Jamie, fast delivery and great price.
Gary Mirams
Jan 17,2025Quick delivery, good online tool to help decide what products are needed for a project.
Pat Scholes
Jan 16,2025Quick efficient service, excellent delivery by FedEx, I've always put in underfloor heating, I love tiles in the kitchen, so it's really nice to find it warm and luxurious underfoot when you come down in the morning to put the kettle on. 😋 the cable works best for me, rather than the mat. Keep up the good work. Very much appreciated.
Rob Kingston
Jan 16,2025Fantastic service and fantastic product
Jevan
Jan 16,2025Fantastic supplier. Jaime provided top notch advice and also helped put the order together, which made the ordering process quick and easy. Highly recommended!
George
Jan 15,2025Josh has been brilliant throughout the process and answered all queries quickly and efficiently. Thoroughly recommend.
Unit 16 Carnival Park, SS14 3WN, Basildon, GB
https://www.theunderfloorheatingstore.com/
Matthew von Tersch
Jan 27,2025Good products, good prices, next day delivery.