Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Required Landlord Insurance for the flirst time and after checking reviews phoned Hamilton Fraser first. So pleased I did as operator very helpful and process so simple and clear was set up in minutes.
Very good price with helpful and knowledgeable assistant.
Very good service
As my previous landlord policy went up in price and was asking all sorts of questions about the block my flats are in I looked for an alternative. Hamilton Fraser were recommended by ARLA and were easy to deal with and competitively priced so I was happy to go with them.
I'm writing the review and comments based on my own professional Experience based on genuine facts. The Property Insurance brokerage service by Total Landlord Insurance is very user-friendly. I've been using its services for a long time. Senior Staff such as Ms. Stacey Mackay is really and truly helpful to its customers who are prepared to go the extra mile to lend and offer excellent professional service. For example, I, by a monumental error, provided the wrong piece of information about the Property insurance cover date that wasn't known to me at the time but subsequently remember it was the wrong date. By the time, the Insurance document was issued and paid the premium in full. I started worrying and how to rectify the monumental error of putting the right date of Property Insurance cover date. Then I sent an email to Stacey Mackay, requesting her help & support to resolve the problem. She was so wonderful and intensely helpful, she immediately replied to me with the assurance that she would cancel the previous policy document and issue a new Insurance Document with the amended date of commencement and even confirmed the premium paid for the old policy document will be transferred to the newly amended Insurance policy. As a result, I am now feeling so relieved and free from unnecessary anxiety. I will not hesitate to recommend to all prospective customers Total Landlord Insurance Brokerage Ltd and most importantly to deal with Ms.Stacey Machkay. Her professionalism is absolutely superb for the satisfactory outcome of Property Insurance. I wish Stacey would demonstrate her professionalism & Godspeed. H. E. Amb. Mohammed Akteruzzaman MBE, GGAF Ambassador & UK Director
I applied on line, it was easy to navigate and the questions were relevant and clear with helpful explanations where needed.
Helpful staff. No waiting for someone to answer our call!
Helpful service. Attention to detail.
Recommended by NRLA, they talked through nsurance needs and quickly obtained an great insurance offer supporting their claim of being flat experts. Friendly and helful
Stacy was very helpful and explained everything I asked her.The experience was a good one
Beckie Lloyd was particularly helpful when dealing with my quite complicated insurance problems recently. I have been using your company for some years now and have had no problems.
Really great above & beyond customer service from HF! Having used many brokers over the years we find this one to be head & shoulders above the others in terms of pricing & service.
Excellent and efficient service from Becky Lloyd in setting up my new Landlord Insurance Policy. The Policy cover is very comprehensive. Highly recommend contacting them for any Insurance requirements.
that was easy!
Very good service, got a great deal, no problem
Lady who did my insurance quote was really helpful and professional.
Good customer service.
My broker, Andrew at Hamilton Fraser was very efficient in turning around a request to quote on 11 properties in a very short space of time. As a result of Andrew's efforts, I have saved hundreds of pounds over my pre-existing policy. Thoroughly recommended for landlords.
My wife has been using Hamilton Fraser for 5 years and cannot recommend them highly enough as you are not passed on to anyone else, the person you get first deals with everything. So I chose them to insure our new training academy Sensa Medical Aesthetics Academy. A few emails with assistant account handler Maria Amodei, really quick to respond, efficient and knowledgable. I received my quote and was insured all in a couple of hours. Delighted.
Customerv steve p.
Aug 02,2022Great rapid cost effective in house service, very efficient.