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Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Reviews 875
customer
Dec 14,2022Excellent customer service
Valerie Marden
Dec 11,2022Quickly answered my queries and provided exactly the policy I needed
Su Blunt
Dec 10,2022The fact that the contact was very efficient, and replied quickly to all my queries
Alan Dellow
Dec 09,2022you are dealing with experts : always a quick and helpful response to any query : inspires confidence
Ellis
Dec 02,2022Helpful advice made the booking process clear a straightforward and simple
Mr Christopher Morris
Dec 02,2022Efficient, friendly service and choice of policies at competitive premiums
Customer
Dec 02,2022It was good to speak to a insurance person that actually knew their subject and was prepared to work a little to obtain the business.
luc
Nov 30,2022quick and easy and compettetive
Andy Mullett
Nov 29,2022Very straightforward
Sam A
Nov 25,2022I have bought a total landlord insurance from them after I explained to the salesperson what i was looking for. I kept renewing my policy for years and never submitted any claims. Recently my flat had a problem to fix which falls within the policy coverage. To my shock the claim was rejected. All landlords who bought through Hamilton and Fraser must review their policies because you may be sleeping at night thinking you are covered well but in fact you are not. I have submitted my complaint….nothing has been done as of now. What a joke Total landlord insurance should be rebranded ZERO cover. The staff who is working on it is Melissa Insurance Claim -TLI/COV/000948/PREM-000025234 You try to push the claims to the building insurance policy who already said to me anything inside every flat should be covered by the landlord insurance. At the end of the day even though I am paying my dues you guys at the insurance sides you both play the blaming game and people like me end up paying for the whole price….because each one tries to wash his hands off. Extremely unethical behaviour in this insurance industry.
customer
Nov 25,2022Total Piece of mind ,I am extremely happy with the professional advise provided by the customer service agents and level of cover at competitive price being NRLA member.
Fred
Nov 17,2022efficient; payment could work a bit better though
customer
Nov 16,2022Andrew was very helpful and knowledgable in helping me arrange my first Landlord Insurance policy. Price and coverage was also excellent.
Jean Noble
Nov 14,2022Was lovely to have a person to talk to. She was friendly, polite, helpful and went through the process step by step. Answered any questions that I put to her and made the experience easy and straightforward.
Anna
Nov 14,2022Insurance gives me surety that my property is well covered when letting.
customer
Nov 08,2022Good communication. No fuss service.
customer
Nov 03,2022Great customer service, really easy to get a quote and great communication without long hold times
Michael McCarthy
Nov 03,2022Great service and easy to understand documentation. Call agent answered questions using simple language.
Henry Tuthill
Oct 30,2022Simple straightforward and good value
Hamilton Fraser, 1st Floor, Premiere House, Elstree Way, WD6 1JH, Borehamwood, GB
https://totallandlordinsurance.co.uk/
Parise Lockwood
Dec 19,2022I NEEDED TO BE CALLED BACK, BUT THE SERVICE WAS QUICK AND EFFICIENT.