TouchBistro Restaurant POS/EPOS
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TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier.
Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money.
By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
Reviews 294
Dan
Jul 11,2016Overall I'm happy with Touch Bistro. It works well with my POS and my staff are able to navigate it easily. I'd like to be able to create more specific reports ie sales from 10am - 12pm over the past month
Richard
Jul 11,2016We love touch bistro easy to learn easy to set up easy to use great report and very adaptable the only little hic the reservation system is not up to par with the rest of the program
Jeremy Shearer
Jul 07,2016I have been using a variety of POS systems for more than 25 years. Finally, a system that works the way it is supposed to without needing to be a computer engineer to program it. We switched to Touch Bistro several months ago and I am so glad we did. Easy to set up. Easy to use. Easy reporting. And it doesn't cost that much to get started with it. I highly recommend this system!
Martin
Jun 30,2016We have a great experience with Touch Bistro so far - even when we're not up and running yet... But the biggest issue I see is that phone calls are never answered from their sells rep staff! Reason why I am saying that is because the time when we were in a training process I tried to reach out several times their staff but unfortunately nobody was available. I believe that this will be fixed in the near future and I cant wait for being their customer wit 100% satisfaction!
Annie Chef
Jun 30,2016Tried 5 different POS systems over past 15 years...this is by far the BEST available. Easy to learn with great reporting cloud based.
Nathan
Jun 24,2016Logging in from your phone or computer and checking up to date reports is also very helpful. It is also cost-effective.
Zach
Jun 24,2016Touchbistro certainly has it figured out. They've created a pos that is perfect for smaller restaurants (100 seats or less, maybe 150 seats). With a few improvements and different software integrations or upgrades to add needed features, they will certainly be an industry leader and major competitor. More so than they already are. This system is great to allow you to not have to put up a bunch of cash for equipment and technology to get your business going or integrate a new pos to replace an outdated one. Their customer service phone lines tend to be busier than they should be, but they always respond directly to you within 24 hours and have solutions that don't keep you guessing. Overall, once they integrate an update of technology to have a cash management system I will be completely happy with the choice I've made in selecting touchbistro
Dave Keelan
Jun 23,2016I recently purchased my business, which came with a POS system. Once getting possession (2 days prior to our opening), the POS company called and told me it would cost this much for licencing, this much to upgrade, this much for reprogramming, etc, etc. Sensing my desperation, they were ready to take me for all I was worth. I called TouchBistro. They asked when I needed to open, I told them 2 days. They express shipped all the hardware, sent links to training videos and I went and bought an iPad. I built the entire menu in 1 night and showed my staff how to use the system the next day. The hardware arrived on opening day and we were good to go. TouchBistro never once told me we should push our opening, never pressured me and never tried to take advantage of my tough situation. Being on the West coast, they even worked with me to do my live install and training (which then gives you access to the live support) outside of their regular business hours so I wouldn't have to close the shop. It has been a pleasure to work with the system and people at TouchBistro and would recommend it to anyone looking for a POS in the service industry.
Nick
Jun 21,2016When we opened a restaurant last year TouchBistro seemed a bit expensive for us so we started with ShopKeep, which was fine. We like ShopKeep as it's inexpensive and universal solution for any business, but we outgrown it very fast. We love how TouchBistro allows to manage the restaurant just from an iPad, servers love it because they can serve guests faster and they make less mistakes now, and kitchen staff adore TB Kitchen Display as it's easier and no more lost paper chits! Other our favourite features - scheduled menus (servers only can see the breakfast menus during breakfast time for example), splitting items/bills in any possible way, moving seats/items around, better integration with payment processor etc. I would recommend to go with TB for those who just start - get the POS that designed for restaurants from the beginning, it'll make all things easier.
Lupo Restaurant
Jun 20,2016I started off with just one iPad and license because I wasn't sure how it would work for my business. We soon outgrew the one and now we're using three and will expand to five for the upcoming season. TouchBistro really streamlines the ordering process and increases productivity while cutting down on errors and wait times. It's such an easy platform to use and very self explanatory. On the back end, you can access a wide range of reporting and figures that are tools everyone needs to see how the business is functioning day to day, week to week and throughout the year. I have been recommending this POS software to everyone looking for affordable solutions for their service industry business no mater how big or small.
Lindsay Summers Pirkle
Jun 17,2016We love TouchBistro for our wine bar. It is extremely user friendly and we are able to quickly switch between different types of wine and our food section. It is very easy to set up specials of the day and happy hour pricing. If you are familiar with Apple products, you will love the set up of Touch Bistro. The splitting the tab function is very convenient and easy to use. We also love the ability to ring someone up right at their table and allow them to sign on the screen. I would definitely recommend TouchBistro.
D Ayers
Jun 15,2016TouchBistro handles all the front-end and back-end logistics and minutiae to increase the efficiencies of your business as well as increase your employees morale and pride in their jobs.
Pete Tien
Jun 11,2016Our staff loves the simplicity and efficiency of the TouchBistro POS app. Table service becomes that much easier, splitting bills is a piece of cake, and the interface is very intuitive to use. As a bar owner, I regularly look to leverage the reporting features to drive informative decision making. Also, I must commend the customer service - all representatives seem to have some sort of restaurant or bar experience which makes their advice and support mean that much more. Would highly recommend TouchBistro!
477 Richmond St. W, 10th Floor , M5V 3E7, Toronto, US
http://touchbistro.com/
Anthony Colasacco
Jul 11,2016I've been using Touch Bistro for just under a month now and so far so good. Easy, intuitive and great reporting, it doesn't leave me wanting for much.