Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
What can I say? Ordered tree October 20 and still nothing on January 1. Initial order was unavailable. Then we were told it was available since somebody cancelled their order. Then it was supply chain, mudslides, and transportation issues. All We know is the tree is in the country somewhere, last we were told. We don’t get any update unless we initiate the contact. Then we are told it’s best to not cancel order as prices are going up for next season. I’m sure that’s true and I imagine the tree is nice. Hopefully, we receive the tree for Christmas in 2022. The overpriced real tree we had to get this season, last minute, was nice…
Perfect height at nine foot and the pencil shape fits perfectly in our great room. The tree looks very real with lots of branches to fill in. We are very happy with the purchase of our beautiful Christmas tree.
What a beautiful little tree! I bought a small tree for a table and it’s just gorgeous! I elected not to decorate it as it would take away from the beauty of the tree. Very, very excited with this purchase.
The top of the tree was bent making the tree overall look crooked. I had a professional put the tree together and decorate it.Before doing so she suggested I send it back. When I called customer service they said I would have to pay to send the tree back. It was disappointing considering I paid 800 for the tree. Next time I’ll buy a tree locally.
I have contacted TreeTime via emails & voice messages in regards to an order I placed in early October. I have never received that item nor a follow-up email or call. So disappointing!!!
I would have given Treetime (5 stars), but the clerk pulled wrong item. However. Customer Service did a great job, was very nice, accommodating in correcting the order.
Excellent quality of product
It is hard to give a good review when the product has never shipped. I order on October 28 and am still waiting. Of course it doesn’t matter now since Christmas is over.
Lights stopped working after 2 days. Emailed customer service and they never responded. You learn.
WOW Customer Service was Outstanding & Ashton Spruce is beautiful. everyone thought it was a real tree. I love It. Thank You
I was warned that our tree might be late because if the worldwide issues but it arrived early! Thank you!
The narrow tree is the perfect size for a small space. The colored lights are beautiful.
The Fairfield pine is wonderful. Real pinecones! Woodsy feel. We are very happy with it. We bought unlit so can change lights as wanted. And personally I had a great time fluffing the tree! Thank you Treetime
I was really disappointed in the performance of Treetime. After ordering my Christmas tree in September, it is now 12/27 and we have still not received it. Initially there were updates on delayed shipping, but it’s not ok to send the last notification on 12/9 and then never reach out again. By then it could still have arrived on time for the holidays. Now I have now clue what is happening, and no word from the company other than saying we should hold on to the order as prices will go up next year. Not a good enough offer for me.
I never received my order and it’s been 8 weeks since I placed the order.
We have not received our tree. It was supposed to ship in November. We understand the supply chain issues and our 1 star is not about that. The 1 star is given because Treetime has not reached out to us to explain the situation. I called treetime twice and spoke to very helpful people. However, Treetime should have reached out to us.
Thank you for delivering in time for Christmas! Everything arrived in perfect condition.
So happy with the revolving Christmas tree stand I purchased. Easy to assemble and placing our tree in it was easily done. It works perfectly. Love having all my ornaments shown.
We purchased four garlands to decorate light posts that surround our community pool. We have received rave reviews from both residents and visitors alike on the appearance they give. The HOA is thoroughly happy with their quality and visual aspects. Upon request, I’ll be happy to provide photos.
Lgb
Jan 02,2022I usually love treetime shopped there for years Always happy with my purchases But this years I ordered because garland which was not in stock but the wreath was. So I received the wreath but the garland was back ordered. Now this comes and says I may receive this survey prior to my order I assume they might mean the garland??? Which I do not want any longer and have tried to cancel I have called and left a message, emailed, talked to the store and was told I would receive a call back….nothing ….no call email text… nothing. However this has been a crazy year and I will shop there again