Turnbull Law Group
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Reviews 960
Tiffani Davis
Jul 14,2021My question was promptly answered and I was informed of something I needed to complete. That information was sent to me. This was exceptional customer service
Steve Roscia
Jul 14,2021Have kept me informed about all my debt resolution. Always available for questions either by a phone call or email. Would recommend them to anyone.
Lana Lattrell
Jul 13,2021Horrible company cannot believe they called them self a law firm. They take your money and do nothing for you. Supposedly they assign an attorney to you but good luck getting in touch with that attorney. The only people you can speak to are customer service. If you get a Summons you are on your own. Do not hire this company, you will be sorry.
Wendy Lee
Jul 10,2021Fast courteous service
Denise Palluotto
Jul 10,2021I had a question and the customer service representative was extremely helpful and pleasant!
Laura Huber Nix
Jul 09,2021I'm worried about ucbi. I think they are going to get their lawyer involved I've sent all the documents they have sent me and trusting you to Know what to worry about other than that you folks have been excellent.
Barbara Keller
Jul 08,2021I have called three times to ask for explanations of procedures that I did not fully understand.Each time the ladies answering were patient,kind,and eager to help me.I am very pleased with my experience so far.
Mary Coalson
Jul 06,2021I give 5 stars for they have been there answering questions that I have Helping to get back on track with my finances I am glad to have them to help me
Susan
Jul 06,2021im not getting clear communication I asked whats happening with my accounts and you tell me you need phone numbers I thought that was what i was paying you for , to read the report and get the info needed to resolve After an email you would have thought you would have called me I would like to know if were back on track paying stuff I aslo asked if we can add accounts to this and the girl said yes but in the email it says no also everytime i email you you say my email address is not connected to the account even though i reply to an email sent to me ? im just getting frustrated
Nicholas Beisiegel
Jun 30,2021I barely had to do anything. They did all of the work which is great because I've been stressed out enough as it is!
Sharon Moore
Jun 27,2021You do excellent work
Lisa A Fountain
Jun 26,2021The service with Turnbull has been seamless and they have been very easy to work with! My credit rating has gone up over 100 points since they got involved in reducing my credit and bettering my credit score!
Luis De Leon
Jun 25,2021The rep, who took her time to assist me made the process very smooth. I was able to follow her instructions and she took her time to make sure I did everything according to the policy. She was very friendly and I truly appreciate she took her time. Thank you
Jamie Merrill
Jun 25,2021Very helpful from the beginning. Explained and answered all my questions.. glad I decided to do it, now I can finally get back on financial track.
S.M.
Jun 23,2021I signed up for debt settlement with this company almost 2 years ago and they have still not negotiated my largest debt. They keep justifying not doing what they said they would because "there's not enough money in the account" even though I have been making payments twice a month via automatic withdrawals from my account this entire time. Now that debt has grown even larger and the company is trying to serve me with papers so I will now also be responsible for all of their legal fees and the cost of the sheriff trying to deliver them multiple times. This company still does not care and the lawyers will not get involved until I have the paperwork, except I will never have the paperwork because they don't have my address (since at the instruction of this company I changed all of my contact information to their info). I sent them emails advising that my debt was transferred to a collection company over a year ago and they refuse to get in touch with this company to give them information for where to send these legal papers. They don't care how many legal fees and sheriff visits I have to pay for. They refuse to do anything. Their lawyers aren't any more helpful, the one I managed to get in touch with (only because I had her phone # from an email earlier on) pretty much said that if I'm lucky this debt will be settled for around the original amount. what is the point of even doing this debt settlement program them?? just for them to profit off of poor people's debt? PATHETIC! Their customer service is a joke, their email replies are incredibly lacking. By the time this is all said and done I will not have saved any money thanks to all the extra late, interest, & legal fees on top of the thousands of dollar they are charging me for their so called "services". I would have been better off filing bankruptcy. I would NEVER recommend anyone fall for this scam, do not do business with this company. all working with them will do is make them thousands of dollars.
Kristi Kiene
Jun 21,2021Friendly and helpful. My one concern is that the last 2 debts seem to be resolving very slowly, even though I’ve added extra money to my account.
Danielle Sanders
Jun 20,2021Quick easy and nice staff Thanks
Carolyn Hall
Jun 19,2021Thank you ,I can now see the light from my excessive debts. You helped me in soo many ways and your staff members are like family. Thank you for all that you said you would do and kept your word.
Marjorie Grant
Jun 19,2021This is my first time with a company of this nature. I feel like I am being kept on top of what happening on my account. Great customer service everytime I call. So far,so good.👍
1431 Opus Place, Suite 110, 60515, Downers Grove, US
http://turnbulllawgroup.com
David V.
Jul 17,2021I was able to call and who assisted me was very helpful and polite, she told me that there was probably an issue with the system on their end which she was right, then she told me to check later on that day and it was up and running ty again!!!!!