Quick delivery, good communication and quality products
The Turners Retreat Associate I spoke with on the phone couldn’t have been more pleasant or helpful. I was desperate to locate the remainder of gold apple leaves we needed for a project for our daughter’s wedding, and your associate was so kind and assured me the leaves were identical to the ones we had purchased earlier from Axminster Tools (who had sold out of them and weren’t certain of when they would be in stock again). I will not hesitate to order from Turners Retreat in the future!
On this occasion, I had only ordered two spindle turning blanks although I have made many previous purchases. My order was delivered very quickly and I was kept updated about the ETA (as usual). The quality of the blanks was great and another satisfied purchase from Turners Retreat.
Easy to navigate website with accurate search engine, checkout was quick and easy. Delivery was within expected time, and packaged well.
I made a purchase online and received confirmation from PayPal but not Turner's Retreat. 2 weeks later it took 2 phone calls to establish that my items were out of stock, then 10 days after the new supplies were due, I had to make another call before the order was posted. It has now safely arrived, but I was not kept informed by the firm about what was happening.
Very friendly,helpful and knowledgeable about products.Won't hesitate to use this company again
Great service and value for money. Product arrived very promptly and is just what I required
Friendly, helpful service
Excellent service, well packed quality items.
recieved every thing i ordered just a little slow in getting them but it was xmas postage
the pen box when it arrived exceeded my expectations and with the pen added made a perfect gift. beautifully finished piece of woodwork.
Took over a week for delivery no email to say it had been delayed. When I rang, the guy didn't even ask me my name before he said it hadn't been dispatched yet!
Easy to order. Arrived on time.
Meets the need
Easy to book and confirmation and details in the post within days.
The wood colouring course covered all I needed to know on the subject at a relaxed pace. I came home with a workpiece that looks more than acceptable and has set me on the road to future colouring. Mick was very good at explaining different methods and was very patient throughout the day. Many thanks. Lindsay B.
This was a Christmas present but delivery was swift and book looks good plus dvd
Great quality item
On delivery there were 10 sheets of 120 grit missing. I called them and they quickly sent replacements Thankyou
Mr Thomson
Dec 23,2023Excellent well made product quickly delivered