Quick shipment thank you I needed it
Everone who was invovled in my order was very helpful and knowledgeable.
The order process was smooth and easy. Sales staff was knowledgeable, courteous and helpful. Follow up with order information was good. Would order from again.
Always an awesome experience working with Two Way Direct.
I haven’t received my package.
Direct from their website, "Lowest Prices... Guaranteed! We won't be beat on price! We'll match the product prices of key online and local competitors for immediately available products.". When I requested they match a price on a product ($130 at competitor, $230 at TWD), I was told they can't match it, and to return the device, at my own cost of shipping. Guaranteed!, I'll never shop with them again. Same exact product from a competitor for 40% less!!! That's why they won't price match!
You had the battery I was looking for.
Our church recently underwent a massive security upgrade with equipment and resources. With limited time, we made several phone calls and met Liam Armitage. Liam was very knowledgeable and super quick with his responses via phone and email. He even took the time to schedule a conference call and answered all our questions. We agreed on a brand and model once he showed us a series of options. We received the radios in a timely manner and our teams loved it. Thank you, Two Way Direct, for your time and professional services. A special shootout to Liam for making our transition seamless. We will be sharing this experience with our partnering churches.
Just what we ordered and delievered in a timely manner. Thanks so much!!
An absolutely perfect experience! From the moment of first contact with Liam Armitage, everything was perfect. Liam figured out what I needed (I didn't even know!) and worked up a proposal for me. His response time was unbelievably fast. I shipped my radios out to them, they got me my stuff back in a jiffy! Everything works perfectly. Thanks to Liam and the team over there!
Pleased with the product
Arrived broken in packaging…
The order was shipped fast but the postal service moved the order terribly slow and to Freeport tx which is 200 miles out of any nearest route to Trinity tx. I will only shop and order with vendors that offer ups and fedex.
Very quick delivery. The product was high quality - just what I was looking for. I'm not used to the personal reach out via email/phone. That's going above and beyond. Thank you
Fast shipping, great personal service.
Shelley Herbst and Duggy Schmidt were absolutely amazing. Very professional and responsive. You can count to two way direct to get good products, good advice, fast. I highly recommend!
I STILL HAVE NOT RECEIVED THE TWO WHIP ANTENNAS THAT I ORDERED THAT YOU SAID WERE IN STOCK.
Everybody being friendly and welcoming me as soon as I came into the dealership, from the sales rep all the way to the service and parts department. I felt like I was given a fair deal when it came to purchasing my vehicle. I would definitely recommend Romano Subaru to my friends and family members because I know they will be treated right and will be taken good care of as I was.
Nicole did a great job with my quote and follow-up to make sure I received it. 5 star review from me. I have been in this business for over 30 years. It’s nice to see someone that follows-up on the quotes.💪
John Hunt
Apr 28,2025I purchased a product online and emailed the company twice requesting cancellation before the item shipped. Despite my clear communication, the product was sent out anyway. Reaching a representative was extremely difficult, requiring multiple attempts and repeated phone tag. When I finally spoke with someone, I was told I would be responsible for the return shipping costs, even though the company ignored my cancellation request. This is unacceptable, and I expect the company to take responsibility for this error.