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Two Way Direct

Hosted by David Simmons

3.5 (640 Reviews)

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Reviews 640

3.5

Out of 5.0

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John Hunt
Apr 28,2025

I purchased a product online and emailed the company twice requesting cancellation before the item shipped. Despite my clear communication, the product was sent out anyway. Reaching a representative was extremely difficult, requiring multiple attempts and repeated phone tag. When I finally spoke with someone, I was told I would be responsible for the return shipping costs, even though the company ignored my cancellation request. This is unacceptable, and I expect the company to take responsibility for this error.

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Nicholas Delia
Apr 25,2025

Quick shipment thank you I needed it

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Timothy Lewis
Apr 19,2025

Everone who was invovled in my order was very helpful and knowledgeable.

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Darrin Hamlin
Apr 14,2025

The order process was smooth and easy. Sales staff was knowledgeable, courteous and helpful. Follow up with order information was good. Would order from again.

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DAVID AONGA
Apr 12,2025

Always an awesome experience working with Two Way Direct.

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Devan Frank
Apr 10,2025

I haven’t received my package.

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Mike
Apr 10,2025

Direct from their website, "Lowest Prices... Guaranteed! We won't be beat on price! We'll match the product prices of key online and local competitors for immediately available products.". When I requested they match a price on a product ($130 at competitor, $230 at TWD), I was told they can't match it, and to return the device, at my own cost of shipping. Guaranteed!, I'll never shop with them again. Same exact product from a competitor for 40% less!!! That's why they won't price match!

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Todd M Rardon
Apr 05,2025

You had the battery I was looking for.

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Matthew Gailliard
Mar 27,2025

Our church recently underwent a massive security upgrade with equipment and resources. With limited time, we made several phone calls and met Liam Armitage. Liam was very knowledgeable and super quick with his responses via phone and email. He even took the time to schedule a conference call and answered all our questions. We agreed on a brand and model once he showed us a series of options. We received the radios in a timely manner and our teams loved it. Thank you, Two Way Direct, for your time and professional services. A special shootout to Liam for making our transition seamless. We will be sharing this experience with our partnering churches.

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Jason Luebker
Mar 21,2025

Just what we ordered and delievered in a timely manner. Thanks so much!!

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Christopher Nahlik
Mar 21,2025

An absolutely perfect experience! From the moment of first contact with Liam Armitage, everything was perfect. Liam figured out what I needed (I didn't even know!) and worked up a proposal for me. His response time was unbelievably fast. I shipped my radios out to them, they got me my stuff back in a jiffy! Everything works perfectly. Thanks to Liam and the team over there!

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Johnny B. Goode
Mar 20,2025

Pleased with the product

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Conner Martyniuk
Mar 14,2025

Arrived broken in packaging…

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Richard Arnett
Mar 09,2025

The order was shipped fast but the postal service moved the order terribly slow and to Freeport tx which is 200 miles out of any nearest route to Trinity tx. I will only shop and order with vendors that offer ups and fedex.

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Melissa
Mar 08,2025

Very quick delivery. The product was high quality - just what I was looking for. I'm not used to the personal reach out via email/phone. That's going above and beyond. Thank you

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Walter Sepaniac
Mar 06,2025

Fast shipping, great personal service.

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Ryo Shigemitsu
Feb 28,2025

Shelley Herbst and Duggy Schmidt were absolutely amazing. Very professional and responsive. You can count to two way direct to get good products, good advice, fast. I highly recommend!

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Gregory Ingram
Feb 22,2025

I STILL HAVE NOT RECEIVED THE TWO WHIP ANTENNAS THAT I ORDERED THAT YOU SAID WERE IN STOCK.

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Rang Boul
Feb 20,2025

Everybody being friendly and welcoming me as soon as I came into the dealership, from the sales rep all the way to the service and parts department. I felt like I was given a fair deal when it came to purchasing my vehicle. I would definitely recommend Romano Subaru to my friends and family members because I know they will be treated right and will be taken good care of as I was.

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Sam Shimfessel
Feb 20,2025

Nicole did a great job with my quote and follow-up to make sure I received it. 5 star review from me. I have been in this business for over 30 years. It’s nice to see someone that follows-up on the quotes.💪

888-742-5893 [email protected]

3262 Grey Hawk Court, 92010, Carlsbad, US

http://www.TwoWayDirect.com

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