We have just completed our snug with an array of products from Vintage sofa company. Everything is quality , comfortable and looks amazing . The service from our very first visit was second to none , very helpful from start to finish. We have purchased 3 sofas, rugs, side tables and lamps and they all look amazing . Wouldn’t buy from anyone else now.
Fab customer service , advised me on what settee and colours - nothing too much trouble - thank you - so very pleased with my new settee
Absolutely amazing customer care. I love vintage products. This is my second purchase. Good solid furniture and great service. Very friendly and professional. I would recommend completely or rather I have to all my friends and family. I want to thank Sophie in particular as she has been amazing. Thank you Sophie.
I took delivery of my sofa last week and was delighted with it and, not only that but, also with the service provided. From first contacting them to enquire about the sofa to the delivery drivers, everything exceeded expectations, especially as it was all done at a distance. When I first telephoned I queried the plum shade and within 48 hours a piece of material was sent to me. Following my order they kept hold of the sofa whilst the room decoration was completed. I wouldn’t hesitate to recommend them.
It was an online order the company are very friendly and quick to respond and great service any delays were quickly highlighted and resolved quickly delivery people very friendly and informed me of time of delivery
I’ve been looking for new sofas for a while now and googled tetrad stockists, I came across the Vintage sofa company which looked interesting and inspiring so we traveled down to take a look , Gorgeous showroom , full of great piece's and the staff couldn’t of been more helpful, quick swift delivery also, I would certainly recommend them and Iam sooo fussy !!
A great experience. After ordering online I was updated frequently about delivery date. The men that delivered it were professional and helpful. They unwrapped the chair, attached the legs and took all wrapping away. The chair itself is wonderful. Comfortable and well made, a quality piece of furniture.
Excellent team , brilliant service from entering shop to ordering, George was a gem all way through . Beautiful furniture and wonderful staff *****
We ordered a Tetrad sofa from the VSC and is was super easy with friendly and knowledgeable staff (we have previously bought from VSC as well). The sofa was hand made and took 10 weeks but it arrived on time and the service was excellent. I would highly recommend VSC even if the journey can be tricky.
Great service and communication
Where do you begin when you find a company so dedicated and passionate about their products and the service they offer. The vintage sofa company are amazing and go above and beyond for their customers. From deciding to ordering to delivery . Absolutely fantastic. The sofa I bought is so beautiful and comfortable. Everyone loves s complementary and has to feel it and sit on it Big BIG. shout out to Jake who even moved the showroom around to show me colours of sofas together because I couldn’t pick. You were so patient, kind and just brilliant with me. Thank you. The company they use to deliver are amazing guys too. Put my sofa together, put it where I wanted it and took all the packaging away. If you want to feel special and looked after. Then I definitely recommend you look no where other than The vintage sofa company. You will not regret it.
I can’t praise this company enough, from their amazing showroom in the most beautiful setting, to the fabulous range of furniture and accessories to the first class customer service they provide ! (Who else do you know who offers coffee and home made cake when you enter the showroom ?) If you are hesitating about buying anything from them, don’t, just do it ! I bought an Albert armchair (after sitting on every single chair in the building !) and it was delivered within 10 days and on time as promised. It’s beautiful and exactly what I’ve been looking for, I can’t recommend VSC enough !
Beautiful showroom and lovely friendly staff
Where do I start with this glorious company? I’ve been following them on Instagram and Facebook for years, lurking and stalking and perving on all the beautiful furniture, hoping that one day I’ll be able to own one or at the very least visit the MILL OF DREAMS! Well, a few weeks ago I fell in love. Yes with a sofa. Don’t judge me. You would too if you saw it. I took a trip to the showroom and made a beeline for the Cowprint Bugsby sofa. Hoping it was as stunning and comfortable in real life as it looked online. MORE!!! More comfortable than I could ever imagine. So soft. Like an actual cloud the cocoons you in a cuddle. And the most beautiful thing I’ve ever seen!! While I was there I got treated to a brew and a tiffiny-cakey thing (which I also want the recipe for please) and got to explore every inch of the showroom. So pretty!! I didn’t want to leave. The order process was so quick and the delivery process was so efficient. My house is teeny tiny, yet the sofa doesn’t overwhelm the room. It compliments it and draws everything together in my pick n mix style. This is the only piece of new furniture I’ve ever bought, usually everything I own is second or third hand. I’m so glad I took the trip and checked it out. If you see something on you love. Go for it! Life’s too short to not live to buy the cowprint sofa! Thank you everyone so much for everything!
Absolutely beautiful sofas, great quality and far beyond expectations. Quick delivery, and friendly service.
Fantastic service and communication …bought 2 sofas and love them ❤️❤️
Excellent products & customer service, would definitely buy from them again. 5🌟
Second purchase from VSC, bought 2 sofas earlier in the year, which are fabulous. Just bought a garden bistro set, it's stunning. Easy ordering & even got free delivery. Recommend a visit to their showroom, it's something else!
We have bought two sofas for ourselves now and have been delighted with the quality. We messaged first asking for a firmer seat and were told which to consider. Very pleased we ordered a third for our son who just moved into his own flat. Delivery men assembled them(well put on the legs) and removed all packaging. Having grown up in a house where everything was beige we bought two different coloured sofas which have been admired by all .
Siobhan Janaway
Jul 03,2024all good, would have been 5 stars but I changed the delivery address and despite reassurance from VSC the delivery people still had the old address - luckily it’s next door