To leave a review you need to be logged in
Washloo - The Smart Toilet Specialists
Reviews 360
Johnny h
Dec 11,2024Think I have written before but just would like to say great service ,great company and a really great toilet
Janet Bayford
Dec 09,2024This is my second Washloo. I bought a model with a remote control a few years ago for my downstairs cloakroom. For my main bathroom, I spent four times as much money on a bidet/toilet with infra-red flush etc. A few weeks ago, after only about 3 years, it completely failed and I was quoted almost as much to replace the PCB as it would have cost to replace the whole thing. I decided to get rid of it and replace it with a modern, rimless wall hung pan and a Washloo as I had never experienced any problems with the first one. I went for the one with the integrated control panel as it means I don’t have to change batteries. I am delighted and wish I had done this in the first place. The Washloo means I use far less toilet paper and it keeps me much cleaner, which is why I bought the first one. I am 73 and one of the most common things that cause old fogey’s like me to end up in hospital is UTI’s. Hopefully, I will avoid putting even more pressure on the NHS. Oh, and it is so nice having a warm toilet seat!
Satisfied Customer
Dec 03,2024I received excellent service from Karen at Washloo, she couldn’t have been more helpful. It’s the best customer service that I’ve ever received. Gold Stars for Karen
Customer
Nov 22,2024REALLY happy with my Washloos. Fitting them in my next build too.
Mr Peter Clare
Nov 22,2024Really nice family firm to conduct business with. Great products at reasonable prices, and excellent after service care.
A Zeb
Nov 20,2024Excellent product, really pleased
CanSam
Nov 19,2024Arrived as expected, seems to be all in one piece. Will not install for a few months but so far so good.
Maria Ball
Nov 18,2024I ordered the Washloo Finesse smart toilet seat, which I got VAT-free due to ongoing painful medical condition that is affecting my thumb and hand. I got some really good advice over the phone from a very helpful guy before purchasing. He was very approachable and knowledgable, and helped me to make sure I selected the correct model to fit my existing toilet. Once all of my questions were answered, I placed my order online via the special VAT-free link that he emailed to me. The toilet seat arrived very quickly, and was fitted by my plumber, who also happens to be a fully qualified electrician as well. There were no problems with installation onto the existing pipe that feeds the cistern, apart from he had to swap the washers that came with the kit for fibre ones, due to a slight leakage. Even the electric supply was easy. He managed to make use of an electric cable used for an existing electric towel heater, so just needed to add a new sealed socket. This toilet seat truly is the best product I've bought in many years, and I know I would not be able to cope without it now. It's made a massive difference to how I am able to manage with my limited hand and thumb movement. Even my husband loves the lit up toilet bowl at night, the silent soft close seat and lid, and the lovely warm heated seat. I find myself using this on every single visit I make to the loo now, even if it's just a quick wee during the night. I absolutely love it and can't recommend it highly enough. It looks really high-tech and modern with its digital display on the back. I've already told loads of people about how good this product is. My plumber liked it so much he's planning to buy one for his Mum as a Christmas present. It's drastically reduced the amount of toilet paper I need to buy too, which will go some way towards off-setting the purchase cost. The dryer works well enough without needing to use even a single sheet for the back end of business, but is too gentle to make much of a difference to front bottoms (hence the need for a small amount of toilet paper still). For anyone struggling with dexterity, or even if you just want to feel clean and fresh at all times, you really can't beat having one of these toilet seats. It's so hygienic too, as you only need to touch a button or two on the remote control unit, which I have attached at easy reach on the wall next to the toilet.
ouday hikary
Nov 13,2024Advise me what product is best for my needs great service will definitely order again from this company and definitely would recommend
Alan Joiner
Nov 07,2024Most efficient, excellent product and particularly helpful with advice. Brilliant customer service and great value for money compared to Washloo competitors.
Christopher D
Oct 31,2024Great communication with the team and a great product. Money well spent!
Stuart Robertson
Oct 25,2024This company is so helpful, after a number of phone calls about their Smart Loos, nothing was too much trouble. A Family run business and a big shout out to Oliver, also his mum as had to change delivery dates 3 times due to road closures in our village. In process of building Wet Room and should be fitted within the next two weeks, looks the part and sure it will be fantastic. Have our neighbours waiting to use it !!!!!!!!!!!
David Jones
Oct 23,2024Have finally had our new toilet/bidet fitted and are very happy with the result. Looks to be a well made and robust unit too. Would thoroughly recommend.
NICOLA WATTS
Oct 19,2024The staff were really helpful in providing advice and answering queries as they know their products very well. The goods arrived within 3 days and the installation went very smoothly thanks to the detailed literature provided. The seat has exceeded our expectations. Thank you to the team at Washloo.
customer
Oct 08,2024excellent product
Nick Roach
Oct 08,2024They gave me very good advice and advised me on the best solution to increase the height of my toilet bowl, attach supporting handle bars and raising the seat height to cope with a hip replacement. They even sent me pictures to show my plumber on how everythinging fitted together.
Mr David Hunnings
Oct 05,2024The toilet is easy to use,and such a hygienic method. Installation is easy if using a straight through soil pipe ,but care must be taken if using p connections from the floor. Very satisfied on the overall performance.
Patrick
Oct 03,2024I read a lot of reviews and did considerable research before cropping my list of choices initially to Washloo and then more particularly to a specific model of the Washloo Levitate Monolith. A substantial and well designed product. Since installation it has proven to be the ideal choice. Fully adjustable and with foldaway arms to assist in rising, as my arthritic knees make this a painful process without assistance. The arms provide that help. The other designed features such as the warm seat, the ability to adjust easily the wash process and the different flush cycles confirm that I made a wise choice.
Donald Copley
Oct 03,2024the staff and company were very helpful with my requests .
Martin King-davies
Dec 13,2024The right loo arrived on time and has worked as expected. Company was easy to deal with e.g. phone answered rapidly. The advertised free credit did not work as advertised,