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Washloo - The Smart Toilet Specialists
Reviews 360
A. W.
Jan 27,2024Fast delivery. Good quality. Easy to fit. A pleasure to use!
George
Jan 15,2024Communicating with Karen makes everything so easy
Paul Murphy
Jan 11,2024Great product, great customer service, and got a small discount as I ordered two units. Have had the Prestige 2nd gen installed for a few months now, really good product at a reasonable price vs. competitors in this space. Definitely worth it for a properly enjoyable throne.
Mike B
Jan 06,2024Really helpful small business with the personal touch. They spent time discussing our proposed purchase, which we were able to take away without waiting for delivery. The WC / Smart seat combination is great and easy to use with the remote control for the various functions. Overall, I'm really pleased with this product and the service from Washloo.
Peter S
Jan 03,2024Great service - needed a spare part and it was delivered in a couple of days.
Rob Minter
Jan 03,2024Having recently visited Japan we were very impressed with their toilets and decided to purchase one on our return. Our research made it clear that Washloo are the UK market leaders in 'Japanese toilets', so after discussing our options with Washloo we purchased a toilet seat. It was delivered promptly with full fitting instructions. I had an issue due to some non-standard plumbing but with the help of Karen from Washloo the issue was soon resolved. The seat has been in operation for around a month and we are very happy with it. For the quality of the product and their brilliant pre and post sales support l can thoroughly recommend Washloo!
Kezza 983
Jan 01,2024Great product fairly priced ,client was extremely happy
MR Terry Barnard
Dec 29,2023They just work and help
Satisfied Customer
Dec 28,2023The product arrived on time and was easy to install and use. The only criticism I have is that the pressure on the rear wash function is not as good as the previous toilet bidet ( from a different maker that developed a fault and couldn't be repaired ) so after reading the reviews decided on the Washloo. Up to now quite satisfied and the staff were very helpful with any queries i had before purchase.
Charles Stringer
Dec 28,2023Excellent customer service when I had a pre purchase enquiry about ordering the correct model. Super fast delivery. Very good fitting instructions. Product itself is really good value for money, works perfectly and can highly recommend.
Customer
Dec 26,2023My wife has no complaints and a shiny undercarriage.
Kathy
Dec 21,2023Helpful, knowledgable staff & great products
stan loewy
Dec 10,2023Great product
Brian Hamley
Dec 04,2023every thing I asked was well answered.
Clive Shackleton
Dec 03,2023The toilet is a good experience, unusual but pleasant. If going to the loo can be memorable then using the Washloo is. One very slight observation is the toilet seat could be more sturdy, however all in all we would buy it again without question.
Andrew Drever
Dec 01,2023Washloo provided an excellent service from order, to delivery, and over the phone support. We purchased the Levitate Smart Wall-Hung Toilet as my wife has MND. It’s been installed for two weeks and is meeting her needs very well with many operator-controlled options including wash spray temperature and pressure, air drier temperature, douche arm positions, and many other useful features such as heated seat, night light, half/full flush all easily accessed through the remote control. The levitate model also allows the WC bowl and arm-rests to move up and down with a seat height range from 445mm to 650mm so will adapt as medical conditions change. The pallet was delivered very well packaged, the product of is of good quality, and is really pleasing to look at. We’d fully recommend Washloo for their customer service and product quality.
d dave
Nov 28,2023very good sales team were good and knowledgeable and product is good
L White
Nov 26,2023Easy to use website, fast and reliable delivery, excellent quality product, responsive and helpful customer support. The toilet has great functionality, a truly Japanese toilet experience! Extremely pleased with purchase and would highly recommend.
Louise bennett
Nov 25,2023From start to finish, we had the most fabulous customer service. But first of all I need to tell you to use a computer,Not a phone to make your purchase. And if you are Disabled,you can apply for (Vat exempt) Worth Knowing... This was where I went wrong,I tried to purchase with my phone,therefore I couldn't get the choice of payment to work for me. Then the panic set in,and I sent an email to Washloo,because I thought I'd paid for it a couple of times lol. Luckily Alex came my rescue, Yes Alex and his family run this family run business,and he was holding the business on his own that evening. And he picked my email up straight away,and sensed the panic. He called me up on my phone within minutes,and told me to use a computer,then he talked me through the whole process of choice and payment,what a star. The online page was easy to use once I used the computer,lots of choice for your personal needs,some wonderful extras too. Great value,and with extra Vat exemption brilliant value for your money,and 0% finance even better,So with that on-board we purchased our Washloo,and I'm kinda wishing we'd done it earlier. What a fabulous commodity for a disabled person,best thing we ever did. And even if your not disabled,it makes sense to purchase one,leaves you feeling clean and fresh. Thankyou to Alex and his family,You've made my life so much easier. Again thankyou Mr & Mrs Bennett
Mrs Patricia Maycock
Jan 30,2024Really helpful staff. The Washloo arrived very quickly. It was fairly easy to install with a little expertise (My son has some plumbing experience). We are very pleased with it and actually have 3 Washloos now!