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Washloo - The Smart Toilet Specialists
Reviews 360
Nirmal Singh Bansil
Mar 19,2024Fairly good
Mr David Wiltsher
Mar 14,2024Superloo and super service. So our Washloo was damaged in transit, Karen sorted this for us, emails answered often out of office hours and even during the weekend. We got a replace the next day and a personalised video on how to fit it. Karen also arranged for the old seat to be picked up.
SteveB
Mar 12,2024My wife had been to Japan and really wanted a "Japanese" toilet. After much searching around, Washloo stood out as having a good range and were very knowledgeable about their products, and my bathroom fitter endorsed my feelings after he spoke to them. We had one installed last May and I was able to monitor its electricity usage for a few days before it was hard wired in. In seems to average about 0.5kWh per day, but of course that depends mainly on what temperature level the seat is set to. Everything is on a medium setting and as more senior years approach, the need to visit the toilet in the middle of the night increases! That extra level of comfort is just as satisfying as the rest of the functions it has. As a man, I'll admit those functions are very pleasant to use too! Had one very minor issue with it, which washloo sorted out completely to my satisfaction.
Martin Quinn
Mar 12,2024Existing unit needed servicing, went through someTrouble shooting over the phone then agreed for it to be returned. Collected really quickly and returned and repaired same day as delivered ! Along with some extra plumbing tubing. Brilliant quick and friendly service, thank you ☺️
Hilary Roodyn
Mar 12,2024Thewashloo is most enjoyable and has helped me asi am used to a bidet and live in a very small flat. Hilary
customer
Mar 09,2024Very helpful and easy to deal with. Had a slight issue that was sorted very quickly.
Paul Stevens
Mar 07,2024Having visited Japan over many years I loved their toilets and always wanted one at home. Washloo provided an opportunity as their product price was reasonably priced v others on the market. Ordering and delivery process was straightforward, I used the online chat to clarify a couple of points which was great. Installation was simple and one week in use I don’t regret the decision.
john
Mar 07,2024Really pleased with the new toilet ,great quality and works perfectly ..wish I had got one years ago ! Also the service from washloo was great ..all my many questions were answered fully and quickly ..and the delivery was really quick.
Ann Mclauchlan
Feb 28,2024Hassle free, quick response
RICHARD IAN BATEMAN
Feb 28,2024Great product at a reasonable price.
Nicholas Simms
Feb 24,2024I placed an order for the Washloo Supreme which was out of stock. I was kept up to date regularly as to the delivery date and, as soon as it was in stock, the toilet was shipped. Very well packaged and looks great! As I'm only part way through the remodelling of one of our bathrooms, it isnt yet installed but will be fairly soon. I went for this company as they have such good reviews overall and a team who had the answers to all my questions. This particular model is the premium option but has so many functions and I'm really looking forward to the final installation Thanks to the team, especially Karen and her son (who gave me technical advice)
Chris Adams
Feb 21,2024We had a problem with the existing unit. Once we made contact with Washloo, they talked us down through things that we needed to try, but then agreed to supply an upgraded version at no extra cost. Once this was agreed, the new unit turned up the next day! Great customer service.
Paul Haskins
Feb 20,2024Very good product. Easy to install
DAVID BUTCHER
Feb 15,2024replacement seat. clear instructions given. Easily self replaced Good customer service
PETER WASHINGTON
Feb 08,2024All staff were really helpful and professional.
Jon Tennant
Feb 07,2024Team were speedy to respond to purchase enquiries and helpful when delivery needed rearranging.
Pam Wilkinson
Feb 04,2024Friendly, accurate advice, prompt delivery, good product. My washloo has only just been installed, so I couldn't review earlier. I'm very pleased with it.
Eric
Feb 03,2024The product is excellent but the installation instructions could be better.
Gavin Whyte
Jan 31,2024Great product. Everyone in the U.K. should be using one.
Heng
Mar 19,2024Due to our toilet pan size, we can only use the Classic R short. Easy to install, wired and piping. Overall the bidet is great. The only small comment is the remote controller's holder is not able to firmly hold the remote. It drops out easily. The service support and customer care is first class. Thanks to Karen whom handle my queries speedily and with great caring.