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Reviews 594
John Watterson
Jul 09,2022Total scam of a company they state honest trustworthy yet over charge us £60 for Happy days festival tickets.
W N
Jul 02,2022A query about ticketing reallocation procedure was answered overnight and gave the following useful additional information: no need to produce the confirmation email for entry to an event, just produce the ticket reference number and personal ID.
Simon Bondsfield
Jun 28,2022Many thanks to Will for sorting out an incorrect email address on booking some tickets. Within an hour or so of me sending my original email Ta !!!
Darren T
Jun 27,2022Helpful & flexible. Found process of ordering & receiving ticket easy & straightforward. (Prefer the old paper tickets which I used to like to keep as souvenirs, but understand move towards paperless transactions). Unfortunately, I found I could not attend rescheduled gig & even though I contacted WGT only a month before new date, Danny kindly refunded me the money & I am very grateful for them allowing me this. I can now use the money to see the band on a different date.
Liam Dyson
Jun 22,2022Their Refund Protection is a total scam.
VC
Jun 21,2022Aiden resolved an issue I had caused which meant I missed a comedy gig, and he quickly reassigned my purchased tickets to a future date. Really speedy resolution.
Nigel
Jun 14,2022good service
Jorunn Simensen
Jun 14,2022Just one band after 9 o clock was not good when 5 artists/bands was announced…:-/
jill Howard
Jun 01,2022Rather stupidly i deleted tickets from my phone for tonights show ..emailed and was resent within 15 minutes ..now thats what i call great customer service ..
Mags Ashworth
May 31,2022Excellent response. Very quick and polite reply to my query.
Michele Roux
May 27,2022couldn't find tickets confirmation - one email half an hour later and Danny does a resend of tickets bobs your uncle problem solved
Ash
May 25,2022Great service
d Struthers
May 20,2022When I found out I couldn't go to event because of shielding before surgery, Will at WeGotTickets was really helpful in enabling changes to tickets and a refund. He's restored my faith in purchasing tickets online. Thank you so much
Nicola Humberstone
May 13,2022I wrote my email wrongly and didn’t receive ref for booking. They sorted it within hours and in friendly manner
richardwilliam
May 04,2022Excellent service I made a silly mistake but was rectified with no hassle by Danny at WeGotTickets
David Oxley
Apr 28,2022I needed a refund as I was unable to attend a rescheduled show. I emailed and got a reply within 15 minutes confirming my refund had been processed. Polite and quick response.
BeBop
Apr 27,2022great customer service and rapid responses. thank you
E. Penrose
Apr 23,2022The gig was cancelled (postponed to a future date I am unable to attend)and I did get a refund for the tickets but not for the booking fee. I am appalled at this system, I think that when a gig is cancelled by the artist or company then the customer should get the booking fee refunded as well as it is not their fault it was cancelled. I am appalled .
Alex
Apr 22,2022Aiden was really helpful and sorted my issue very quickly
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Steven Austen
Jul 19,2022Bought tickets for a concert in November for a friend and paid extra for cancellation insurance which was a tick box. Friend can go because they won’t be back from working abroad till after the date. Tried to cancel, but was told that wasn’t a valid excuse, so I’ve lost my £35.50. So I can’t recommend this shower of bandits. They said refer to all our terms and conditions. But every dog has his day!! Watch this space !