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Reviews 594
noel storey
Feb 10,2023Fantastic ticket vendor, the complete opposite of the scalping sites that are so frequent nowadays. Terrific after sales care where you are dealt with by a human rather than an un-navigable bot-menu. I would give 10 stars if I could.
B Bentele
Feb 03,2023Quick response for refund due to cancellation of band No refund on booking fee but good explanation given
Susan Waddington
Feb 02,2023Excellent response times. Helpful and resolved my issue.
Robin Burks
Jan 27,2023A request for a refund because dates had been changed was immediately dealt with. Many thanks!
Amanda Walker
Jan 26,2023Quick to get back to me, easy transaction. Efficient and friendly
Stimpy
Jan 20,2023I had tickets for an gig that was cancelled at the last minute because the artist has covid, wegottickets sent me an email and a text letting me know, which I got just before we set off on the hour long journey and they refunded me for the tickets right away without me even having to ask. I didn't get the booking fee back but didn't expect to, and their fee was less than on the other ticket sites. For how much trouble they saved me I reckon it's fair enough. Great company, will always use them over the other ticket sites when I can.
VM
Jan 17,2023The folks at WeGotTickets are fabulous! They are ALWAYS super helpful and normally reply to a query email within the same working day or next working day (if sent at the weekend). It truly never seems like anything is a bother and they were so supportive when I first set up our WeGotTickets accounts - even for an old dinosaur lik me they maanged to get me through the process & helped me set up my first event.
A rowe
Jan 12,2023Same as written by many other commenters we only received a partial refund from we got tickets when a event was cancelled. I have never ever experienced this sort of outcome anywhere else and received the same stock reply copied by many here. Frankly I feel very cheated
Adiguzel
Jan 11,2023They cancelled the booking and they’re not refunding the full amount. It’s not my fault, it’s the organiser. Go get the money from organiser then why are you punishing me for using your services? I will NEVER use wegottickets ever again.
Trevor Price
Jan 07,2023I made a simple mistake and needed help to find lost Tickets . The team from WGT replied immediately r e out of hours to ensure everything was ok and we had a great night… Brilliant service
Jonathan Ringwood
Jan 05,2023WeGotTickets are everything you want a service company to be. Their excellent communication skills ask the right questions of both the promoter and the ticket purchaser. We've used them for the best part of ten years and they are great !
Jackie
Dec 29,2022Tickets for on line performance bought and confirmation email received stating that an access code would be emailed prior to the performance. No code was sent! Caused large amount of angst. An apology was received today from WeGotTickets saying that it was down to human error not really sure an apology is enough recompense for the upset and inconvenience.
Liam Brennan
Dec 17,2022Was unable to attend Ballboy gig and assumed my £30 was to be put down to experience. As the concert was sold out they agreed a full refund. Many thanks to Will at We got tickets for all your help.👍
Rosie Corrigan
Nov 29,2022Great staff who were all extremely polite, professional and helpful. Emails were answered quickly and my problem (my fault) was sorted with no hassle. Special thanks to Will, Danny and Aidan. Excellent service
Debbie Gribben
Nov 20,2022Thank you very much .. I had a family emergency and they changed the name for me so easy and kind .. This happened twice and I still was helped right away and so nicely x
Pamela Martin
Nov 08,2022Tickets exchanged promptly and communication was good
CHARMAINE BARRETT
Nov 07,2022I was unable to log into the zoom meeting because the event organizer did not email me a code entrance so I was unable to listen to the online talk. I would like a refund from the event organizer as the blame is on their part as I had already paid for the ticket and turned up online but could not enter the zoom meeting.
Mrs Edgson
Nov 05,2022I contacted the company to ask about a refund early this morning and was very disappointed to receive a reply late afternoon (when refunds are not accepted after 4pm) meaning there was little time for me to explain my circumstances. However when I said we were both testing positive for covid the company was quite understanding and although unable to offer me another event was prepared to refund me. Thank you, much appreciated especially as feeling very unwell.
Marie Swift
Nov 01,2022Easy to use ticketing service. Good customer service. Have used for a number of years!
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Theresa Wright
Feb 11,2023We had misplaced our confirmation and the help desk sorted it out very promptly. Could not have asked for more.