Wenzel's the Bakers
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Wenzel's the Bakers was established in 1975 and is a firm favourite with customers in NW London and beyond. Visit us for freshly baked bread and cakes today
Reviews 457
Clare
Jan 14,2022We love Wenzels. For lunch and catering for parties.
customer
Jan 14,2022very help full
Mel
Jan 12,2022I ordered some sandwich platters, baguette platters and cupcakes and was very pleased with my order. All food was delicious! For improvement I would suggest that the sandwiches could have been presented more neatly and there was a long wait to collect them despite having a collection time as the shop was so busy. Overall really impressed and would use again!
Ebony Hindhaugh
Jan 11,2022Cake was beautifully made and tasted great. Put order in late and they still manage to do it for us. Team contacted us with reminder for collection of cake too. Will definitely use Wenzel's again. Thanks
Ani
Jan 09,2022Ordered a 21st birthday cake for my son, the whole family were so impressed with it. It was a lovely cake and the whole ordering process was so easy. Special thanks to the Queensbury staff who are always so friendly and professional. I wouldn't go anywhere else.
Patricia
Jan 07,2022Lovely cupcakes, great service.
Dee
Jan 03,2022have always used wenzel's they have great customer service the sandwiches are fresh and a good choice of fillings Have used wenzel's for over 5 years and will carry on Many Thanks to them
Mr ML
Jan 02,2022Stevenage branch. Staff surly and obviously don’t want to be there. I heard one of the guys shouting at one of the delivery drivers who was stood with his jaw dropped. Won’t be returning
Claire Kemp
Jan 02,2022We ordered a platter of sandwiches. Bread was lovely and fresh and the fillings were lovely. Also the staff were friendly and helpful. Would definitely order again
Paul Cervi
Dec 26,2021I really enjoy bread. Although a chain, this Baker has top quality bakes. I particularly enjoyed their Egg Challa and Chiabatta. Very friendly staff.
Eve Conboy
Dec 16,2021Update- I did contact wenzels on the email below and vouchers were sent. Very quick to respond and apologies. Used to love Wenzels as a great veggie option, however will never trust them again after twice being given meat products when asked for vegetarian! Really made me feel sick....
A Haigh
Dec 16,2021Big 5 stars from me. First time I have used wenzels. What a treat. Currently frustrated as a result of covid. Decided to place our first ever order which was great. We ordered croissants, panini’s, coffees and cupcakes. Great value for money. Food yummy. Coffees great. Great delivery by deliveroo 👍
ELPIDA GAILANI
Dec 16,2021I always find Wenzel’s very helpful and they cakes super delicious!
Kelly Newell
Dec 15,2021Sandwiches were really nice Great service, would definitely use Wenzels again
Laurence
Dec 15,2021I bought a cheese salad sandwich & crisps from Wenzel's in Bushey , Herts today. It was awful...the sandwich was made no doubt using a knife that had tuna on it , the cheese in parts was curly & the crisps were dreadful. I will never use Wenzel's again !!
Roger Larr
Dec 14,2021I went to Wenzel for the first time,I had ordered a chicken and bacon baguette.I couldn’t believe how good the filling was. I had ask for brown seeded bread ,it was soft much better than Greggs and other bakery on the highroad even all the fancy organic restaurants . I had ordered a hot chocolate, which you could taste the quality of the cocoa powder . I had all that a Yum Yum that was not full of sugar like marks’s ,it was light and fluffy. Wow what a surprise coming to WENZELS I’ll give him 10 out of 10
Mina Rowlands
Dec 13,2021I was so disappointed in the service and experience I received from your staff on Thursday 9th & Saturday 11th December 2021 In Shenley Rd, Borehamwood and head office in Northwood, Watford. It was very dissatisfactory. Went in at about 08.10 am to purchase a plain Madeira cake slice, priced at £1.20 on the ticket. I was not acknowledged while waiting to pay the delivery driver walked in and the 3 members of staff totally ignored me and instead of serving me first a member of staff dealing with the Uber driver first then came back to me, gave her the £1.20 to then be told it's £1.40, gave her the extra 20p and proceeded in telling her that the ticket states otherwise, she removed the ticket turned to me and rudely said the price has gone up, while at the same time speaking to the driver. I said the ticket should reflect that. I was not made to feel valued or important as a paying customer, no putting me first, no apology. Called customer service, told it would be fed back to the Area Manager and Store and as a gesture of goodwill could have a free meal on the house at a Wenzel's of my choice, took my name and was going to leave it at the store in Welwyn Garden City. The next day on Friday went into that store, was told they did not know anything about it and also called the store manager, and that I should have been sent a confirmation email as proof I felt so embarrassed and very unhappy. Again on Saturday got in touch with customer services, was not in the know, took down my email to send confirmation, seems nobody cares, still waiting. Not impressed.
ELAINE
Dec 13,2021Ordered platters for a works Christmas party which we then had to cancelled. Gave me a refund without any fuss or bother. Will definitely order from them again. Thank you Wenzel's.
JP
Dec 13,2021Massive price increase this week. Can they really justify it? Slab cake was £2.65 and went up to £3.20 overnight!
Danni B
Jan 14,2022Amazing service, user friendly website and most importantly beautiful cakes. Thank you so much.