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Founded in 2005, and headquartered in Chicago, Illinois, Wyzant is the world’s leading tutoring network, helping more students, in more places than anyone else.
We believe that private tutoring is the most powerful way to unlock “I get it” moments—when eyes light up, possibilities unfold, and confidence is born.
With expert tutors across hundreds of subjects like math, test prep, foreign languages, and more, we make private tutoring accessible and affordable, in person and online.
Reviews 856
SteveS
Nov 04,2023I've been trying to find a Spanish tutor for my daughter. I came across this website and have had no luck. One tutor was supposed to show up last Friday. Never did. She recheduled for today and again did not show up. She made up excuses for not being able to make her appointments. Finally I got one with another lady and she spent the whole hour searching for a Spanish book and did zero tutoring. What a waste of my time and money.
W T
Sep 20,2023Wyzant's customer service is absolutely horrible. I highly recommend that if you sign up for a tutoring service go anywhere but them. I tried signing up for an account and after 8 business days reached out to see if there was an issue with my account. They claimed they read my profile and then request additional details, which were already included in my bio. I followed up again to ensure the information was correct but instead they closed the ticket. Then on top of that I followed up once more and they activated my account, just because I asked for help. My credentials are valid and I have the proof for them. They justified it with a catch all clause of saying my credentials are not valid, with no proof or real justification. It also appears to be a trend for them to have useless customer support based on reddit and other platforms. Avoid them at all costs and go to literally any other tutoring platform.
Andrés
Sep 11,2023Same issue as other tutors are complaining about. They're completely opaque with their vetting process. So you spend, perhaps, a week putting up a really solid profile—taking their error-riddled tests, adding videos of you giving lessons, answering questions from students on their website—and then they deactivate your account with zero explanation given. I have an Ivy-league degree and two master's (one in education). Quite horrible experience, and I wish I'd read all these reviews first.
Emily
Sep 06,2023Both my son and daughter's accounts were abruptly closed within a single day, and the reasons provided seemed quite extreme. My daughter's account was closed due to her sharing it with her brother, prompting us to open a separate account for him. Regrettably, this account was also closed, with the explanation that tutors were not permitted to assist students with their assignments. My son had diligently completed all of his summer assignments but encountered some difficulties that required assistance. Furthermore, the customer service experience was notably unsatisfactory, characterized by a discourteous representative who abruptly ended our phone call on two occasions.
Jasmine Pu
Jul 25,2023takelessons and outschool are better
Bernie
Jul 25,2023I got everything set up, including taking qualification tests for math, languages, and other areas that I can tutor. Submitted a photo back in May 2023 too. When I logged in again in July 2023, I noticed that my photo was still "under review", so I sent the customer service an email to check. Next thing I know, my account gets fully deactivated due to their user agreement 18(a). I followed up and they just gave a vague answer and said that I can reapply in 6 months. After that much time spent setting my profile up just to get shut down before I even started tutoring, I'm definitely never using them again.
Dior
Jul 17,2023I thought I was the only one experiencing this ridiculous process until I read these reviews! I applied to be a tutor, excelled on all of the skills/aptitude tests, and repeatedly received emails to fix my 'free response' section. I felt that my response read like a narrative but nonetheless I looked at the 'great' free responses that they recommended and literally followed the format to a T, substituting with my information of course. A week later I received another email about needing to fix my free response in order to be considered. Mind you, my partner and I applied at the same time and they completely declined her for the same reason. It feels discriminatory and calculated, although I can't figure out what the exact exclusionary criteria is because it's so unclear. Aside from this, I just think it's absolutely ludicrous to decline qualified tutors the opportunity to help people based off a free text response/introduction. It should be less about how good of a narrative the tutors write and more about their subject matter expertise and teaching styles.
Bonnie
Jul 13,2023Tutor was aggressive and rude out of the gate. During an introductory text, she caustically told me she wouldn’t be doing any of my homework, and wouldn’t do any readings for me. What?! I had only asked her about availability. I told the tutor that I would never dream of asking her to help me with homework, as I haven’t even gotten any assignments yet. The course didn’t start until the fall. I was extremely polite and non-accusatory. She reported me for “asking for [her] to do my homework” (again, I didn’t have any assignments as the class hasn’t started) and wyzant closed my account! Because I was angry I looked up her credentials and found her on LinkedIn. This person was a total obscene liar. She had absolutely no qualifications whatsoever to tutor in the area. She said she was an expert on. She’s actually a real estate agent with no background in what I was asking for whatsoever. Complete scam!
Jack Smith Junior
Jul 13,2023I recently had the unfortunate experience of dealing with this online tutoring company that left me utterly disappointed and frustrated. It is my duty to warn others about this terrible service, marked by abysmal response time, a complete waste of time, unqualified staff, and a company that seems more interested in spamming customers than providing any actual help.
Jacob Mack
Jul 06,2023The Wyzant tutors claim expertise in their fields and to understand the research topic, but after all the data, information, write ups, and code are provided they have no clue how to assist at all. Some try to charge after providing no assistance.
JL
Jun 27,2023I'm so excited to add my voice to the mix. This company indeed is a bonafide lazy corporation that makes little effort to disguise their own blatant behavior of prioritizing their own profits while giving back as little as they can possibly get away with it. If you apply to be a tutor, and include all the information asked for, they are happy to reject the application at their own transgression as it suits them. Wyzant is very vague about what necessary qualifications are wanted by the company to make the cut which reflects poorly on Wyzant's treatment of tutors and applicants and shows that they only value their company's time but not the time of the backs who their company is actually built off of. All the meanwhile, Wyzant continues to actively encourage tutors to apply that would otherwise not be accepted by purposefully withholding relevant information and creating an information-gap that benefits the company at the expense of applicants' (apparently inconsequential) time and energy. It's very disappointing that the negative reputation surrounding Wyzant appears to hold full credibility, but I wanted to give the company a fair shot and judge their reputation with my own eyes. In the end, it's ultimately a good thing they showed their true colors to me early, because I feel deep sympathy for all the dedicated tutors out there dropped into the trash-bin without any reasonable explanation and with no option for any kind of fair appeals process. Wyzant treats tutors like they are nothing more than replaceable temporary employees with paper degrees - fast food workers with a fancy paper to draw in their customers to over-charge so that they can rest on their laurels while they gobble up the lion's share of the profits.
Wiam Elbettar
Jun 27,2023I've been with them for almost 12 years! Few days ago I got a call from a suspicious student, didn't give me her real name! Her phone no. Is blocked! I felt she lied to me about few things, but it's not my business. We decided on the complimentary lesson over Zoom. That day I waited for her, NO SHOW! INSTEAD I get an email from Wyzant they deactivated my account! I called and emailed customer support several times. WyzAnt has NO RESPECT FOR THEIR TUTORS, They don't have the decency to give the reason! I believe I was scammed by another tutor and she accused me of something! WyzAnt don't believe in giving you the right to know when they decide to terminate you. STAY AWAY
Girija
Jun 22,2023I was looking for an answer AFTER the test but the tutor I reached out to immediately jumped to the conclusion that I was cheating. Sensing that I made it clear to him that I wasn't cheating. Had no intention of going back to him. He went and complained to them and they blocked my account. Now I cannot access the recordings that I paid a huge amount for. What a blunder. What discrimination!
eelanders
Apr 27,2023After over ten years of tutoring a variety of college and university courses for Wyzant, as well as reviewing, proofing, and improving a host of written materials ranging from essays to books, I finally discovered some "Wyzant Secrets": Many of my thousands of tutoring applications were never sent on to the students, as Wyzant says it does not want to OVERLOAD STUDENTS: nor was a single proposed improvement I had suggested when their Mac Grossman called me for my input ever implemented. I THEN SENT A FORMAL COMPLAINT OVER ANTIQUATED WYZANT POLICIES SUCH AS REFUSING TO ALLOW TUTORS TO SHARE THEIR OWN EMAIL ADDRESSES, APPARENTLY DUE TO WYZANT'S FEAR OF BEING BYPASSED -- then Wyzant began to harass me with threats that if I did not respond to student inquiries within 24 hours, THEY WOULD "HIDE MY PROFILE" -- AN ABUSIVE THREAT WYZANT APPEARS TO HAVE CARRIED OUT! Wyzant was sold to another educational firm named IXL, but though I emailed IXL three times, they have never responded. SINCE WYZANT'S "CONTROL FREAKS" DO NOT TRUST THEIR OWN TUTORS, WHY SHOULD ANY STUDENT TRUST WYZANT? BEWARE THIS FIRM; ITS TUTORS ARE GREAT, BUT ITS ABUSIVE MANAGEMENT STINKS ON ICE!
Insan Evladi
Apr 25,2023I was a tutor on the website for a few months. I had a five star average, tutored many students from high school to grad school, from college to professionals, and I was a highly-seeked top tutor in my area of expertise. I was always kind towards my students, and always did my best to be fair towards all of them. I never charged a student unless I was 100% sure that I needed to. One day, I got an email from Wyzant indicating that they are banning my profile within the following month. No reason given at all. They cited paragraph 18g of the Independent Tutor Agreement, which simply says, "Wyzant can ban tutors at any time, for any reason". So, I know that I haven't done anything wrong because otherwise they would cite another paragraph in the agreement. I was a TOP tutor in mathematics and computer science, which is what basically most students use the website for. I always did my best to avoid academic honesty policy violations, meaning that I always rejected a student's request to do their homework for them. Not only I rejected such requests, but I also reported these students to Wyzant (which is what Wyzant asks you to do). When there are many tutors on the website that will go against the academic honesty policies and simply do students' homework for money, it is interesting that I am the one that is getting banned from the website. Discrimination, opacity, and unfairness lie at the very core of this garbage website. I tried to reach out to them for 30 days, sending them tens of emails, calling them many many times, just to learn why I was being removed from the website. They didn't respond once. No correspondence, no one explained why I was being banned, and there is no way to reach out to the decision makers - you just talk to the call operators. The only email I got was 30 days later, on the day that my profile was permanently banned. On the student side, they take your payment information, and hold onto it. You can't message a tutor unless you have your payment information on your account added. Even if you remove it, they will have it on their record, and will charge you a bunch of different things, one of them being "cancellation fees", which will cost you hundreds of dollars, and you can't reverse/appeal them. Wyzant is a garbage website for both tutors and students. They don't treat you well. You can't reach out to anyone in the company for help. They will say they will get back to you, but they never do. And if you are a tutor, you will suddenly get banned from the website all of a sudden for no reason even if you haven't done anything wrong. FU, Wyzant.
Cindy Kredo
Mar 29,2023I have been tutoring on Wyzant for over 6 months now, and I don't understand what's going on with any of the bad reviews that I see here! I LOVE the site and the well organized and useful tools. I am meeting wonderful students who are appreciative - college students and adults just trying to become more proficient on their jobs (I teach Access and Excel). From the tutor perspective, I love that the calendaring, video software, and billing is all taken care of for me. From the student perspective, I have heard nothing but rave reviews for the site in general. I was only looking for part-time work with Wyzant, and I often have to hide my profile in order to discourage direct requests when my calendar is filled - but the combination of direct requests and being able to pick and choose posted jobs has worked out fantastically for me. I was referred to the site by a friend who also tutors there: we are both totally delighted with the company!
Bai Li
Mar 21,2023I used wyzant to find tutors for music production and digital marketing, in both cases the tutors were knowledgeable and on time, I'm happy with this platform.
DAOUDA THIAM
Mar 04,2023Wyzant has most likely discriminated me when I applied for Tutor.
Matt Anderson
Feb 25,2023This used to be a good 4 star site back in 2020 when Wyzant site was required for all tutoring to go through. However, it has gone downhill. It now has tutors whose tutoring is to make you try to figure it out on their own while they sit back with a drink (not tutoring at all), or you will log in for a session and they want to take the tutoring offsite to say Zoom or some other video software. This was my experience in the last 2 attempts at using this website and I now no longer use this site as its no longer useful for the student. If Wyzant wants to fix their site for us the students to come back then they should require Wyzant itself for all tutoring so theres no tutoring off the site. Also, Wyzant needs to have longer customer service hours so corporate is reachable by phone when a problem occurs with a tutor, instead of having to wait 48 hours to a reply from email sent to corporate.
Joo Ok Hyoun
Nov 13,2023I made contact once, and a tutor named Louisa asked me to make an appointment. I didn't even make an appointment exactly, but I waited alone and took $76 off my credit card. I just don't understand, and don't use it again. This is a scam.