Great - really helpful and super quick delivery. Thank you
Customer service is first class.. delivery prompt
Quality of products was excellent Time from order to delivery could be improved
This was a present for my daughter’s birthday I was away in Australia but wanted her to have a gift. my daughter was delited please give Alex my commendation it was well packed so saved from damage I am happy that she is happy
Definitely the best company I’ve ever dealt with, and I’m old so I’ve dealt with thousands. Personal service, helpful and caring. I made a mistake with the delivery date of my order, emailed and Dan replied within hours and sorted everything. The parcel has arrived today, a birthday gift for my grandson. The bonsai tree is beautiful, so healthy and sturdy. All the accessories I ordered with it are carefully packed. Dan updated me on my order. Recommend Yorkshire Bonsai 100%.
Great guys and gorgeous inventory.
Excellent all around.
Fantastic quality,excellent communication from Paul,I'm absolutely blown away with the tree I got as a gift for my sister,I wouldn't hesitate to recommend this company to everyone that wants a bonsai ,thank you so much for your quick delivery and excellent people skills
Tree arrived in fantastic healthy condition and as described. The after service care has been brilliant and my many questions have been answered in great detail, with ongoing support. I totally recommend this lovely company and would not hesitate to buy from them again.
Excellent company, I would highly recommend Yorkshire Bonsai, incredibly friendly helpful staff, went above and beyond to ship me a custom stand in record time. The tree I received is beautiful, very impressed with it. Thank you so much :) Sarah
Excellent quality and value. This was the best price after searching the web. Super fast and safe delivery
Excellent Customer Service Delivery is prompt. Choice of bonsai is exceptional. I made a bad choice with my selection but Dan was understanding and customer service was second to none in helping resolve my issue. Very happy with state in which bonsai was received. Will buy again for sure.
I purchased Kanuma, Kiryuzuna and Ibaraki. The shipping was very quick and the products were securely packed. Communication was excellent and I even got a discount voucher to use on my next purchase. I thought the website was well laid out and informative. Highly recommended and I will use again.
The Bonsai was well packed with care no damage. The Bonsai was not in the best condition with at least two branches with dieback and the main stem had been cut to a node with a very blunt cutter.
Very good information and advice given when I called about my purchase. Bonsai tree arrived well packaged and was exactly the tree that was pictured on the site.
Just received my Chinese Privet from Yorkshire Bonsai. I won’t go anywhere else for all things bonsai now. Beautiful healthy plant. Well packaged and secure in its box. Well done YB, you have a new loyal customer.👏👏👏
I have no problems with Yorkshire Bonsai, the owner sounds very helpful but I do have problems with Royal Mail. I can’t comment on the tree I ordered because I have not received it, despite Royal Mail sending me a message to say that they have the tree at their hub. I’m still waiting 12 days after ordering the tree.
Great tree, speedy delivery. Wasn't disappointed in any way.
I would definitely recommend Yorkshire Bonsai. Their service is great and they respond quickly. I have ordered with them a few times and they are so helpful and accommodating when I needed to add something to a order I already placed.
Dale Hughes
Nov 10,2024Excellent service provided. The packaging was A+ Thanks again