logo
ZQRacing

Hosted by David Simmons

4.5 (428 Reviews)

To leave a review you need to be logged in

Reviews 428

4.5

Out of 5.0

comment
Spaman
Dec 11,2021

I bought the ZQRacing Saturn Pro Cloth Fabric Gaming Office Chair -Dawn Gray on July 19 this year. Within a week the stitching was coming apart on a section of the seat. I contacted ZQ and after examining the photo's I sent, they said they thought it was due to excess wear. What a joke. Eventually after reconsidering their ridiculous assertion that excess wear could occur after only one week, they decided that rather than fix the problem, they would first send one of their neoprene covers to cover the stitching and hope it stopped it pulling apart more. Well the cover arrived and stunk so badly of neoprene it made made me gag so I aired it out for several weeks which reduced the smell but not enough to make it usable. Oh, and even though its their chair and their cover, it was too small to actually cover the entire seat leaving part of the loose stitching exposed. So I contacted the company once more outlining the problem once again and sending photos of the increasing gap the stitching was making. At this stage they agreed to fix it if I sent the seat part back under their postal conditions at my expense. This was going to cost $100 so I hesitated for a few more days considering my options. Then another problem occured in the form of a loud snapping noise and the chair would no longer tilt back. So I informed the company and they said to send the entire chair back for repair. Sending the entire chair back would have cost $200 so I decided to dismantle the seat part to see what had gone wrong. Imagine my surprise when I discovered the part that had snapped was a 'U' shaped clip that wraps around the steel gripping teeth to hold them in place, and its made out of plastic. This had been taking the strain of the entire chair when leaning back on it. The rest of the chair is made of steel and they make the supporting bracket out of plastic! I then did some research on where I could buy a new bracket and it seems the only place you can buy them is America. They only sell them in packs of 20 and they're really cheap. But alas the postage is horrendous, similar to ZQ Racing's postage costs. So bottom line is I now have a chair with no tilt function with the stitching gradually getting worse. Its not worth paying $200 to send it back to this less than helpful company so I'm trying to get as much use out of it while it lasts. Bottom line, I'd advise anyone considering ordering a chair online to reconsider and try sourcing one locally where you can return it if something goes wrong.

comment
David D
Nov 30,2021

I needed to repair my chair, which had much use and ZQRacing were helpful and efficient in helping me solve the issues with my favourite gaming chair. Awesome team. 😊

comment
Jason
Nov 29,2021

Chair side padding keeps shifting. Was basically told I was too fat for it and should try a flat chair.

comment
Lemon
Nov 24,2021

Nice yup good chair

comment
Kent
Nov 17,2021

I have just bought my second ZQ Racing chair, for my wife. Still the same excellent quality and service. Don’t know if it or they will ever wear out, but would not hesitate to buy another.

comment
Mark Miller
Nov 17,2021

Please write a review with more than 10 characters.

comment
Marilyn
Nov 03,2021

Website easy for selecting products and ordering through to delivery, highly recommended. Gaming chairs ordered met all expectations.

comment
thevodkacircle
Nov 02,2021

From years running a warehouse, my back is not what it used to be but I've always baulked at buying what I considered an "expensive" chair for my home office. I like to game a lot always had quite a bit of back pain. A Twitch streamer mate of mine recommended ZQ Racing and I found a low-mid level that was on sale and pulled the trigger. It's an amazing feeling chair, is comfortable, solid and I'm really enjoying using it. So is my back. I'm so glad I didn't get one of those cheap gaming chairs from Amazon/Ebay where the ratings are mostly 5 star or 1 star. The little extra outlay is worth it.

comment
Sabar Budiman
Oct 20,2021

Really satisfied with its delivery processes, very quick and straightforward. Saturn series is a great and comfortable chair, although I believe the fabric and plastic material can be more premium.

comment
Peter Lalor
Oct 19,2021

Postage took about two weeks to arrive here due to Auspost shortage worker.

comment
Glen
Oct 18,2021

Good quality chair, very comfy

comment
Meleane
Oct 15,2021

Fantastic sturdy chair

comment
Kerrie
Oct 11,2021

So impressed with my purchase! My chair arrived swiftly, so easy to assemble. Extremely comfortable and sturdy. Very pleased would highly recommend based on service, comfort and quality!

comment
NPFF-Defcon
Oct 07,2021

we now have 4 ZQ Racing seat. great chair for hours of gaming or hours of work. well worth the money

comment
Bellamy Heart
Oct 07,2021

Great value for the cost. It was worth finding an alternative to the top chair competitors. It's everything like a Secretlab or a Noblechair but slightly cheaper materials and no mid-rock lock function. Worth it.

comment
Michael
Oct 06,2021

These chairs are great, I now have 3 of their products in my house and the plan for 1 more to be added in the future. Would highly recommend these chairs.

comment
Angie Chandler
Oct 05,2021

My kids have had several gaming chairs over time, however these are hands down the best ones. The comfort level is fabulous, especially when they spend so much time in them due to present lockdown. Highly recommend and fast postage!

comment
MitchP
Sep 28,2021

Very comfy chair, easy to put together and looks great!

comment
Sam
Sep 28,2021

Goods arrived promptly and I received great support when i had issues with installation

comment
Theodore Duende
Sep 27,2021

I’m very satisfied with my chair, and the postage was surprisingly fast. Great service. I’d recommend this to my friends. Finally I have a chair with decent back support.

1300 977 224 [email protected]

1/30 Collinsvale st, 4106, Rocklea, QLD, AU

http://zqracing.com.au

Contact The Company
Recently Added