Can’t give 0 or I would. This site allowed me to register make a deposit and then said I was self excluded but refused to return the money. If I was excluded then why was I allowed to deposit. I asked when I would get my money back but was not given a timescale just that I would relieve an email. The whole registration process is not fit for purpose. The on line chat advisor seemed to be struggling to understand what I was saying!
I've been scammed it seems. Saw a welcome offer of 150% bonus + 25 spins. Turns out that is only for card deposits, however they don't allow you to use your card for the first deposit. Waited over a week for my welcome bonus, after opting in during registration, then deposit by card. I just received 50% bonus instead. After a 3rd deposit. Completely feel ripped off. Bait and switch
Shocking site never win on this site, its all a big con
Completely ridiculous that they can't pay out on the weekends and even more ridiculous to have to wait 5 working days with a debit card . How come sky bet can do it in a few hours .. you've lost a customer
Wow this is the worse casino site I have ever used. I play maybe 2 or 3 times a week and since the start of the year I've won money twice. It's very rare you see a bonus and when you do they are terrible you never win more than you deposit. Sine the cost of living problems this site as turned into the scummiest casino site around.
Found this company on best casino sites,rated In top 10 sites.My advice is if your joining to get the free spins please read there terms and conditions as some payment methods don't qualify for free spins i.e.paypal is one of them,there may be others
Do not waste your money on this site. £30 on 10p spins and not one win.
Very bad website all time laging promotions disappear after few sek before got able to opt in and etc.... Worst website ever even 10 year old kid will make better website
Deposit bonus is a scam as you never receive it
I've just closed my account due to it saying my login was wrong which it wasn't spoke to online chat that never ask for any identification they sent me a link to get back into the account but once in there it felt off asking for all sorts of information which they just had a few weeks ago this is very suspicious be careful
1>) changing the baance of the winnings "2>) if the player get 2 lines on Slingo only count 1 3>)Games not loading but adverised as new Games 4>) do not work over the weekend so if winning and try to withdraw on a friday still have to wait till Monday 5>) if winning , it comes up ERROR 6>) i never ever played in a Casino like that 32 red gives a bad Name to all other Casinos should be investigated !!!
Tried to sign up. Followed their procedures. When uploading my drivers licence their system kept saying it wouldn’t accept it. I rang them. I was asked to send a copy via email which I did. They then asked for a copy of a recent bank statement and a utility bill. I stoped interacting with them at this stage. Seems a lot of personal info. Felt like a scam, I was uncomfortable. Seems a bit excessive to open a gambling account
THEFT THEFT THEFT came home deposited 20 pound which i dont deposit very often now was mid game on a slingo game had winnings to collect and kicked me out. i contacted there support team and was told my account has been cancelled due to there team and good luck in the future and to be told that i had no winnings or money in account.... DO NOT USE DO NOT DEPOSIT ROBBING SWINES
Same as most ppl on this. Barely win .you only win small amounts when you've already deposited large amounts. Once on features on certain games after long periods of time trying you win next to nothing .tonight was the last time il ever use the site .SCAM site who cheats 100%
I’ve been trying to exclude myself from 32red casino for over a month with no success due to a serious gambling problem. It’s keep asking me to login into the responsible gambling then logs me out . In the meantime I’ve just lost more money at your casino.
Wish I could give zero stars. Very poor. Little to no chance of ever hitting bonuses or free spins. Withdrawals can take up to 3 days. Other decent sites are instant. Stay clear.
Update corrupt site, as soon as u win and they pay out you're little winnings u cant win nothing else no bonuses at all no win lines nothing, i have now self excluded.site should be shut down!! 1☆
I have found my interactions with Red32 Casino's customer service to be severely disappointing. The verification process turned out to be unexpectedly protracted and confusing, despite initial reassurances that everything was in order. After a full week of extensive email correspondence, the process remained unresolved. The customer service team's approach could benefit greatly from more professionalism and clarity, as I found their responses often added to the confusion rather than alleviating it. Given these experiences, I would caution potential users, particularly those with concerns around financial transactions. My experience suggests there may be challenges in accessing funds, which is certainly a critical consideration for any online casino player.
£300 and nothing back not even 1 bonus
Danila Sergiu
Aug 05,202332red don t wanna pay my money that I won fair and square,they ve let me withdraw 4 times 13252, 3002,13005, 1276 , after this I made a deposit of 800 and I won 30000, I withdraw it, and start asking me to send them different documents over and over again for no reason, they stall the payment, I ve sent over 20 emails, and they keep delaying it.this is not right , if you payd before what stops you to pay now? I got it all print off and I am gonna spread it all over internet, 32red have no right according to UKGC and MGA (shewa10) my id on them.