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Reviews 457
David
Mar 06,2022The level of customer support is superb. When I have a query, there is a fast response, and they are patient to explain to a non-techie person what things mean. They also follow up to check you are happy before they close your support ticket. They are also pro-active. Wonderful.
Karolina Karczmarek-Giel
Mar 03,202234SP are not cheap, but their customer service is excellent. The coverage is great, the features decent, and they are yet to make me wait more than an hour for a support reply. I have been with them for more than 10 years now and heartily recommend them to anyone who wants their site hosted in a good environment.
Colin
Feb 21,202234sp.com is kindly hosting our charity's website at no charge. Their service is excellent - in my experience, WordPress Hosting is fast, easy to use, and operates flawlessly. Queries to the UK-based support team are handled quickly, politely, and efficiently. 34sp.com provides an exemplary service, which I am very happy to recommend.
Anthony Smith
Jan 21,2022Just had a very good experience with the service at 34SP, so I was inspired to finally write a review. I've been using 34SP for hosting my websites since way back in 2005. Can it really be that long?? I've checked... yes it is! I've done various things with my websites over the years - migrating, adding subdomains, updating PHP, adding SSL certificates etc etc. and I sometimes come across various issues that I can't fix by myself. When I've reached out to 34SP I've always had these issues identified, explained and quickly fixed by the support team - they really are very good. I highly recommend them for their support! Good job guys :)
Piers Thompson
Jan 18,2022I have used 34SP for years for wordpress hosting. I recently had a reasonably complicated migration to do - migrating a site from another provider and splitting into sub-domains which were hosted with different providers. The support staff at 34SP responded to questions usually within minutes (including once on a Sunday); they understood what I was trying to do and they got it all working really quickly. Support really doesn't get any better than this.
Edward Howey
Jan 05,2022Really impressed with how this company conducts themsleves. Excellent customer serivce, easy and intuitive control panel interface. highly recommend
William G
Dec 09,202145th Belfast Scout Group recently started to use 34sp.com for hosting and domain registration. The team at 34sp.com are amazing. They assisted our transition to their services with no stress or hassle. They should be the first place any business would choose. Faultless, perfection and knowledgeable are the 3 words to describe the 34sp.com team.
Mr B
Nov 15,2021One of the best experiences I've had with ANY company, AND their hosting service is great too!! Signed up, was contacted immediately by both support and sales team to get me set up and find out what made me sign up. The support team were REALLY fast, very attentive, highly skilled and did exactly what I asked (transferred an existing site and domain, set up an SSL certificate, created a test/preview site, checked it was working OK, pushed it live). The whole process has taken only a few days (with extra delays by me) and the whole team have been exceptional. In addition, for giving my praise and feedback, I was given an extra month free hosting. More for less is really possible! What a service. I used 34sp.com over a decade ago for hosting and they were excellent then but have clearly spent the intervening time focusing on how to improve. Just so happy I chose them. Thanks 34sp!
Richard Laurence
Aug 19,2021Simply incredibly efficient, fast and expert service throughout all the years I've been a customer! Highly recommended.
Ruth Henderson
Jul 28,2021You know this company if you are looking for someone to host your site are absolutely amazing. Most professional,courteous bunch o guys ever. They answer every query like lighting. So impressed with this company. Cant recommend enough. I wasn't paid nor do I work for them but if you want an honest review ..then there ya go folks..
Jon Fletcher
Jul 01,2021Just wow. Dialled the number. Number was answered within minutes. The agent (James D) was knowledgeable, said he'd look into the issue, fixed it within an hour, and then contacted a few days later to make sure everything was okay. Such a contrast to most other tech support experiences.
Matt DaBass
Jun 30,2021I am new to 34SP but so far my experience has been great... particularly with regard to having a UK-based team available by phone who have been most helpful to people like me who are not web-design experts. Very good customer service, reasonably priced.
Mr Charlie Moores
Jun 14,2021I've been using 34sp for wordpress hosting for years now. I'd describe myself as fairly incompetent and by no means a 'valuable customer, but quite honestly that's not how 34sp have ever made me feel. Their cs is incredible. I've been walked through all sorts of issues (of my own making) and never once felt like an idiot or an inconvenience- and I'd be willing to bet anyone reading this has been treated like that by other companies in the past. They are quick, helpful, fix the problem as soon as possible, and while there may be cheaper hosting I just don't see myself switching. If you're more ambitious than your wordpress knowledge actually warrants, give them a go - they really do help you look good!
Malcolm Slade
May 24,2021I was first told about 34SP by a friend who used to work there so a pretty solid recommendation. Fantastic offering, price point and support. Can't be happier.
Christian
May 17,2021Not the cheapest but you pay for what you get. Every time I have needed support it's always been fast, usually within a couple of hours. I have been with 34sp for years and I cannot say anything bad. Amazing knowledgable and friendly staff!
Ajith - IT Consultant
Mar 26,202134sp support is brilliant. Hosting the charity website with them for the last 4+ years. Support is exceptional, I have worked with other major brands but 34SP is outstanding. I highly recommend them. Thank you 34SP
stuart
Mar 10,2021Great customer support. Polite, knowledgeable, patient staff. Yes, they may be a little bit more expensive, but the support is second to none.
HanR
Mar 05,2021Unrivalled support. I've used numerous hosting companies in the last decade but no one compares to 34SP. No more waiting for days for tickets replies like I used to, I have a solution in minutes. I often speak to the same few people too which is nice. I can't fault the service so far and have moved a number of people across to their services too.
Carrie
Feb 24,2021Really good company, very helpful whenever we've had issues and you can call them and speak to someone local which I like.
REG
Apr 06,2022We used 34sp for professional hosting since 2010 and have had top service throughout. Excellent support team and a very cost effective solution for us. Fully recommended!