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Reviews 457
Jimbo!
Feb 01,202134SP is a great hosting company. I must admit they are not perfect and in the past, they have had problems with their email service. No hosts are perfect! But 34SP are getting up there with perfect. Their level of knowledge and care superb. They are quick to respond and are proactive in sorting any technical issues that they feel they can fix for you. They can consult on tech issues also. Their professional hosting is good too. I have created and used WP websites, HTML websites, Divi websites and these have performed well on their servers. 34SP goes the extra mile. They are professional and steady. And steady is what you need for a reliable business website. 34SP are by the far - one of the better-understated hosts in the UK. I would highly recommend their pro hosting. I have been a member since 2007!
Neil Morrin
Jan 13,2021We use 34SP.com for our company web hosting and email service, they provide a simple to use system that works well for us. We had an issue from our side and had to contact their customer support team. Their response was quick and really helpful and got us back up and running straight away. Very happy with the service
SF
Oct 16,2020We are a charity and they support us with their free hosting for charities scheme. Having previously worked with a number of hosting providers in my professional life, the level of customer service is unparalleled. The ticketing system is intuitive and robust, and though we had a couple of administrative hiccups (on our side) they continued to help us and resolved our query within the day. Excellent customer service with a personal touch. Highly recommended.
Chris M
Oct 13,2020I have been with 34sp for years with a little break when I went to another company. I couldn't wait to get back to 34sp. Their service is unrivalled. Always helpful, speedy responses to queries, friendly and there is no technical query that they can't handle. And price wise - excellent value for money. I don't believe you can find better than 34sp.
Jonathan Lockwood
Aug 06,2020I have found 34sp to be such an incredible host to use for my websites. They are easy to use and based in the UK which is excellent for speed. But by far the best thing about them is the support. Every time I have had a 'non-tech' moment I have submitted a ticket and they have been very quick to respond and provide assistance. And every time they have sorted out my issues with professionalism. Very much recommend this company for hosting websites.
Michael Ball
Aug 03,202034SP provide an excellent service - they have helped us to get our new website up and running with free SSL! Many UK hosting agents charge for SSL as if it were an optional extra, but it's essential. We found their UK-based tech support to be great, with really good response times. Highly recommended.
Indy
Jul 14,2020I've been using 34SP for a number of years; they've always been fantastic and are an integral part of my web design process. The support team are great; offering advice and helping to quickly resolve issues either on phone or by email. Would definitely recommend and a special thank you to Alex, Kayleigh and Liam for helping with recent issues!
Malcolm Babb
May 19,202034sp have hosted our website for free for some years. HNChelp is a registered charity so this is very helpful. Covid-19 is affecting our ability to raise funds through public events so this year their assistance is even more appreciated. A few months ago an update to a Wordpress plug-in caused serious problems. Within a few hours of contacting 34sp support the problem was resolved. Their customer support has never let us down. We have no reservations in recommending 34sp for their web-hosting service.
Richard Gatto
Apr 02,2020Trying to use Plesk and couldn't for the life of me find it in my admin area of 34SP. They very kindly pointed me in the right direction. Completely forgot where it was in the menu structure. As usual very quick at resolving any issues I have. Always had good support from 34SP.
Steve Clarke
Mar 04,2020We have been using 34SP for a number of years, not only to purchase domains but also hosting these too, the service we have had is second to non, they are quick, efficient and keeps things simple. We have been that impressed that over the past year we have pulled all our websites and domains over to 34SP and combined everything to them to make things easier to manage. There have been a couple of times over the past 5 years where the hosting has failed or gone down, but the downtime has been minimal and the communication about the issue has been timely and efficient. We cant recommend them enough, we have been with a number of other suppliers offering the same but non have come close to the service provided by 34SP.
Gaz Yates
Feb 21,2020I have found the whole experience of using 34SP's Wordpress hosting absolutely first class! It's great to deal with a hosting company who have a team of Wordpress experts on hand to help you with any issues you may come across, I've never had this before with any hosting company. Give these guys a go for all your Wordpress hosting requirements, you will not regret it.
GORDON CARTWRIGHT
Feb 09,2020Had all of my sites offline for a whole business day and outages are becoming monthly. Quickly exploring a new service provider. Used to be great but now having loads of issues.
Peter
Jan 28,2020Been with 34sp for over 10 years, this past year has been filled with issues, our logs showing less than 90% uptime on our site, dozens of times in the past 6 months our website is down, in fact whilst I type it's been out for the past 4-5 hours and I've had email campaigns to thousands of customers all who clearly can't get through the link. Reported many times, gets fixed and fails again and again. To make matters worse the page actually says "This is not a server error, but an intentional closure." It also says "This page should not appear without due reason and you will have been notified by email regarding any important changes to your account" Lastly the down page says they cannot disclose "nature of the problem affecting this site." All of which effects our brand. Not been offered a penny of compensation for the impact on our business. Will be moving host imminently. Response to 34sp response: It’s Live-N-Learn and it has an active ticket raised. Also this is exactly the page it shows, I’ve copied and pasted the link. It’s 7 hours so far today and I have evidence of the downtime logged. I can’t share The domain / web link of our account as trust pilot do not allow this. All of my statement is accurate and your response does seem dismissive and questions our integrity. This is exactly our direct experience.
Philip Butler
Jan 27,2020I forget now how long I've been hosting my websites with 34sp, it's definitely over 10 years which is a good enough endorsement in itself of how good they are. Don't get me wrong, I've had issues with their service in the past and thought about leaving but in hindsight they were storms in a teacup and I'm glad I procrastinated with my decisions. 34SP has grown as a hosting company as I have grown as a web developer, their customer support is second to none, and their hosting packages offer value for money without compromise to the level of service they provide.
Charles Harris
Jan 26,2020Good service, good price and excellent at dealing with any problems that come up. I couldn't recommend this hosting service more highly, and I've used a few.
Nour Eddine Arbaoui
Jan 13,2020im hosting 5 websites on 34sp.com for years and still tell this day you can see my old review bellow in 24 Apr 2018 and i really felt the need that they deserve another review to show my appreciation and that i'm still with them and how great they are too! Support is always Helpful and all time there for you no matter what happen or which questions you have they solved them all servers are fast and secure ,and there caching system is a gold nugget in this industry 34sp is more of a family Not just a Great Hosting Company ♥
Richard jones
Jan 09,2020I was a customer of 34sp.com for many years however 6 months ago I contacted them to arrange to cancel their hosting of my domain name and to assist in migrating my domain name to Go Daddy. They agreed to help with my request and assisted my web designer Phil Bonney from start to finish to complete the transition and my domain is live with Go Daddy. The following month I noticed that 34sp.com had taken hosting funds from my account! I contacted 34sp and I was assured that my money would be refunded and no further requests would be made. 6 months on and they are still taking money from my account and I've email them every time to point out that they are stealing funds from my account but still they continue. Do not trust this company they have no respect for your custom should you cancel your agreement.
Olga
Oct 10,2019Great hosting company that also supports local UK charities by providing them with free hosting. The hosting never let us down and the customer service has been superb! Thank you.
Brian Badonde
Sep 25,2019I recently used 34SP at the request of a client for whom I was developing a new website. I had never come across them before but was so impressed that I decided to use them myself. I am just in the process of moving all my clients websites over to 34SP, who have been brilliant in accommodating me and the websites I manage. Not only is the customer service and support spot on, but the performance of the servers is excellent for the price. Whenever I deal with one of the support team at 34SP they are prompt, helpful and friendly. Most of all, they are knowledgeable. They are available on weekends and are UK based. I highly recommend 34SP for anyone looking for hosting, email services and so on, particularly if you want to host WordPress sites.
Martin
Feb 09,2021Have been using 34SP now for several years and I cannot fault their service. Very reliable and fast hosting. The support team are quick to respond and always sort my issues. Thank you guys!