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Reviews 457
Daniel Benisty
Feb 21,2015The responsiveness helpfulness, efficiency, accuracy and friendliness of their team to any questions big or small is second to none, NOT only in the web hosting industry, but, frankly, unsurpassed in any other service industries. Im an entertainer and run a musicians website and Im not that technical and theyve been very helpful. I was first recommended to them by a web designer friend of mine about 10 years ago.
Val Dobson
Feb 20,2015I have been hosting sites with 34SP.com for over 10 years and their service has been excellent. Every email to tech support has been answered by a very knowledgeable (and pleasant!) human within six hours or less, even on a Sunday. The few server problems I have experienced have been fixed quickly; one one occasion, they informed me that a site of mine was carrying malware - I would probably never have found this out myself. Their prices aren't the lowest; but neither are they the highest and I'm happy to pay more for great service.
John Grimley
Feb 20,2015I have been with 34SP for quite a few years now and of course yes I've had a few problems, mostly of my own doing. Open a ticket with them and expect a response almost immediately. The ticket will not be closed until you and them are totally satisfied with the outcome. I would recommend 34SP to anyone whether it's low entry or high scale hosting etc.A superb company to deal with.
Vicky Walker
Feb 12,2015We have used 34SP for almost 5 years and would highly recommend them, any issues we have encountered have been dealt with quickly and efficiently, whoever we speak to is friendly and helps with any technical jargon we don't understand. A great company who we trust with our hosting.
Matthew Ashton
Feb 10,2015I've now been with 34SP for about three years and found them to provide excellent value for money. Not only that but when I've needed to call for help from their support team they have always delivered a patient, effective service. I wish the same had been true of my previous providers' support - three of them over about 12 years. They tried, but weren't as easy to deal with. Matthew Ashton [edited to remove link]
Lee Woodrough
Feb 04,2015I have been with 34SP for 5 years now and simply wouldn't consider going anywhere else. They are always on hand to help at the end of the phone, even at weekends. Very helpful, polite, knowledgeable support team who always go beyond expectations in solving any queries. Very reliable service, never had a problem. I would not hesitate in recommending 34SP to anyone. 110% highly recommended!" Lee Woodrough, Top Dog Graphics
Andrew Shanahan
Feb 03,2015I'm not paid to say any of this, I'm just a very happy 34SP customer and have been for several years. I've had experience with *lots* of ISPs and hosts through working with different clients and 34SP are a cut above. They are professional, offer a great service and dammit - they're really nice. Great company to do business with, highly recommended.
Andrew Gibson
Jan 30,2015I've been a 34SP customers for several years now and have always had a positive experience with their support team. They respond rapidly to complex and demanding issues and have often exceeded my expectations.
Joy Karagiorgou
Jan 22,2015I would like to thank you all for the immediate assistant and help. Every time you respond kindly and giving me several solutions, even when I am under deadline panic. Once again, thank you all for being such a great Customer Support group! Keep on the good work!
Welshlady
Jan 16,2015How many times have you reported a problem to a provider and repeated the same issue over and over until you find somebody who understands your problem ? I have several times and recently spoke to 4 different people and four hours later before I got the answer! This is why I have returned to 34sp because I never have this issue with their support. Once we lost all our emails due to "user error". Phoned up 34sp and they understood the problem and restored lost emails from their backups! Had trouble setting up email on iphone - one call and sorted. Had problem activating email on new website - sorted within minutes with one call. As I work in IT support myself I am pretty keen on getting good support and when I get I have no problem in making recommendations.
Jarno Barratt
Jan 15,2015Working with 34sp has not only provided me a great way to offer and expand my online web business. We have grown from having a few websites to now being an active resseller and now have over 60 websites under our control varying from small to large ecommerce solutions. When needed (not very often) an email or telephone call to 34sp will prompt a swift reply and any issues or queries completed with minimum downtime etc. I've also been in the mind set of service over cost, but 34sp are not only provide a great service but very competitive costs, something we can the provide down the line to our clients. I would high recommend 34sp to anyone considering or requiring webhosting on any level. Kind regards Jarno Barratt spikedm.com
Mark
Jan 14,2015Having been a customer of 34SP for as long as I can remember (nearing a decade) I'm happy to to provide my recommendation based purely on their 'Service, Response and Reliability' to ensure a seamless experience using their products. Their service is reliable, the response timing is fast, their reliability to respond is guaranteed, not forgetting their product as to why I continue be be a customer of theirs! Well done to the team!!
Chris Dunnington
Jan 13,2015We have used 34sp many years for our Web Design company and they have been superb all the way. We could not fault their support - they reply and solve all issues / queries (no matter how small) speedily and informatively. We trust that they are UK based and we can speak to them on email or phone at any time we need to. Over the years we have learned lots from using their services and hope to stay with them for many years to come! We would not hesitate to recommend to other businesses or personal users.
David Wycherley
Dec 09,2014The team at 34SP have supported me in several website ventures over a number of years. I have found their expert advice to be delivered in good time and with good humour to a range of problems. They are genuinely interested in problem solving and respond with a professional attitude. They are always happy to help - even when errors are more user-generated (PEBCAK) than IT based!
Sarah Connatty
Sep 13,2014We have used this company for many years and there is never any hassle or lack of communication. Easy to use billing system, always polite helpful staff . Excellent service.
Tom Bradley
Aug 15,2014I use 34sp to host both my personal websites and some of our work websites. The reason for this is that 34sp have always shown fantastic customer service. Responses are quick and effective, fixing numerous technical queries I have when creating and running websites.
Mark Wierzbicki
Feb 24,2015IT should not be measured by how the service works alone. It should also be measured by how effectively the support behind the systems work. Having taken on a friends website with a unknown build standard, and environment the task and learning curve would have meant lots of negative revenue hours. 34sp.com's support team have been more than helpful. They have been attentive to the owners change requirements, and communication with myself has been very good. On the occasions I have had cause to contact the support team they have been second to none. Well done and Thank you.