Harold was great
I had a vexing problem trying to sync my device with my new phone. Eric fixed it quickly.
Quick and easy delivery with instructions
Good service. Prompt delivery
Delivery of item to be used for testing delivered and explained how and when to use. Delivery person very pleasant and made sure I knew how to use and when it would be picked up.
Was given prompt service and courteous service by office personnel and technician.
Technician did a great job explaining how to use new Bipap machine. He demonstrated use of the machine and patiently answered my questions.
This company left my mother with ALS wo food formula saying they can’t deliver it because we are on vacation in different state. But when I spoke to the manager prior she assured me it’s no problem and food will be delivered. One day prior my mother is running out of food they called and say they won’t be able to deliver food and didn’t give me any alternative. They basically neglected my mother and treated us with unethical attitude, putting us through tremendous amounts of stress and anxiety. Horrible things.
The drivers who deliver any of my oxygen needs are always so pleasant, so patient and so professional. I can call in the morning and get my order by the end of the business day. You can’t ask for a better company to do your oxygen and CPAP needs With. I am a happy customer.
Charlie was prompt, his instructions were clear and he was very kind and compassionate.
Very knowledgeable and helpful employee
Outstanding! I’m so happy with the whole process. I was called the day before and told that I would get a delivery, I got a text message with the representatives picture and delivery time, and the gentleman was so wonderful. He made the whole delivery, enthusiastic and fun. And he was very happy that I was getting this new machine.
DOUG!!!! He made everything so easy! Explained so well! He had treats for the dogs!!!🥰
If I could give 0 stars I would. I have been trying to resolve my supply issue for the last 30 days. I will be out of supplies on Christmas day and they couldn't care less. They are blaming my insurance but insurance has approved this since 12/1. None of this would have even been an issue but they chose to short my supply order to "maximize my benefits" aka line their pockets resulting in my prior auth expiring. You call at noon on a weekday and after hours emergency answers. They are literally the worst company and have the worst employees I've ever encountered. Run to another supplier!!
Today I discontinue receiving anything for my doubt health. Anyone need medical supply need to find another company this company has no idea what they're doing just asking you making a payment today. And all the five star you must got paid for it there's no way this company can be a five star.
Keyon introduced himself and came in to pick up the hospice items. Completed job in an efficient and orderly manner. Very pleasant and customer friendly. 😀
Mr Steve is always so thorough and awesome. Over the years he has become like family there's never a doubt when he delivers new equipment always makes sure that we feel at ease with it before he leaves.
From the phone call to the delivery guy Eric. Everyone was very polite and friendly. Thank you. Merry Christmas!!
It was too crowded and took too long. I would have preferred a one on one demonstration.
Chris Bradford
Dec 21,2024Caring, compassionate staff. Gleason went far above in making sure that all of my questions were answered and my needs were met.