All Weather Roofline

3.5 (831 Reviews)

Verified

To leave a review you need to be logged in

Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.

Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.

We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.

Reviews 831

3.5

Out of 5.0

Ann Bestall

Aug 27,2021

Door is lovely workmen we're brilliant cleaned up and made sure I knew how to lock and unlock it absolutely brilliant

Debbie Senior

Aug 27,2021

I recently had new fascias and guttering fitted and am pleased with the service and workmanship all looks ok. The men were prompt, quick and efficient and did tidy up as best they could my only criticism was they threw part of the old fascias onto the lawn and it cut into it and lifted a piece out. Thank you

Chloe

Aug 26,2021

Had my windows done by these guys it was done quickly but properly even though they had a quite a challenge on there hands

keith smith

Aug 26,2021

Keith Smith (DN6986) re newly fitted windows and doors the fitters did a great job of fitting windows and doors cleared all rubbish, polite and friendly really did a great job could not have asked for more Would highly recommend

Julie Baxter

Aug 22,2021

It all started on the first day, the 2 contractors came and worked for an hour Dan said we are going to have to go as the other bloke was having family problems and he would have to take him home which he did, they did not come back that day but Dan came back the next day on his own and continued to do the fascias, soffits and guttering, which i was a bit concerned about as people who do manual work should never work alone especially as i would be out all day and if something happened to him no one would be aware until i returned home. Everything looked ok to me but i am no expert, the only time i knew something was amiss was when i had a quote for a new roof and they asked who had done the f&s they took over 30 photos of everything that was wrong with it, the only time i would have noticed was when it rained heavily recently, the water started coming in through the shower room window as the bloke next door told me that the rain was getting between the fascia and guttering, in fact in the first lot of rain the 80 year old bloke next door got on a ladder and tried to fix the clips that had come off, he also told me that he had to lend Dan a ladder as he hadn't brought one. After calling to ask for the job to be put right they told me that as i had paid and they had paid Dan it was up to him to put it right and as i had paid by bank transfer the bank said i would not have any come back, so i would advise you not to pay with anything other than a credit card then at least you will be covered and get your money back. The builder that gave me a quote and took all the photos said it needs to be all taken off for which he would charge me £2000 which is nearly half the price these cowboys have charged me for a shoddy job. The latest update is that i rang them on Friday 20th August 2021 and got asked to send the photos again which i did and also a video of the water coming in the shower room and also one of the rain getting behind the guttering. Dan did come back but went away again as they hadn't sent him the photos as promised so he brought the wrong colour, this was about 3 weeks ago and still hasn't returned. Please PLEASE DO NOT ENTERTAIN THIS COMPANY. I've sent an email to trading standards on 21/8/2021 so will see what the outcome of that is, the next step is small claims court.

Maria

Aug 18,2021

A lovely gentleman visited my property and measured all my windows and provided me with a quote. I went ahead with this and my windows are looking better than ever! I am ever so happy with the service which was provided to me! Highly recommended

Aaron jones

Aug 18,2021

Just had my front door put on got to say from start to finish excellent service. The new composite doors are worth the value for money and it has made my home look so much better

MRS ANN MALTBY

Aug 13,2021

Ann Maltby very happy with the windows and door recently fitted to part of my property the service was excellent and the two guys who did the fitting were great as were all the other people I spoke to our met with exception of a guy who called just before the end to try and sell some facing for the outside he would not take no for an answer but all together more than happy.

Chris Thomson

Aug 12,2021

Mrs Maydwell - beautiful door fitted today. Tidy clean and beautifully fitted door. The two men were lovely helpful and I got 5 keys with the door which is excellent. Might get the other door fitted now I’ve seen how much of a difference this has made . Thank you

Irene Lane

Aug 12,2021

had a new composite door fitted in july the workmen were very efficient and cleaned up after them pleased with the work

Andrew Brown

Aug 12,2021

We had some delays due to covid but we are very happy with the doors we had fitted. Door fitters rearrange an earlier date than what we finalized on but it suited me, not like I'm going anywhere. They turned up I had the doors unlocked and they cracked on. I had to pop out for a few mins but so informed them and they just carried on. The two fitters were friendly and worked hard to get the job done. I think they were glad we just came out of the heat wave it was like 28C the day before. Anyway they did a splendid job, looks a million percent better than the old uPVC Doors that were 15+ years old. We can no longer hear the neighbors in talking in their kitchen and we can't smell when they are smoking on the door step so it's making life much more relaxing. Price wise I thought it was a little expensive but after talking with other people it turns out we got a fair deal so much so we have ordered some windows as well so will see them next year.

Alex Korotkov

Aug 11,2021

We have ordered an front door with side panel from allweatherroofline on 10/11/2020, the actual installations only took place 03/2021, the installation guys were angry and rushing around as it was getting late, they finished installation and went without me signing for the job. on 26/3/21 i contacted the office and explained all the issues that were there and needed fixing, like the silicon job that was around the door from outside is very bad, there were caps missing from side panel, the door needed adjusting as its scratching on frame and you can clearly see its sticking out on one side, from inside if you look at the bottom of the door you can see through as there is no sealing or anything, the wind keeps blowing from there as well, the frame is damaged as the screws went through. The lady asked which time of the day to i prefer for guys to come and sort the issues to come over and i did say PM as me and my Mrs are working, she booked them in for 7/4/21. On 9/4/21 i rang the office at 15:00 to find out what is going on, the lady said that they came at 9am or something like that and nobody was home so they fitted the caps sorted silicon and left, i have said that we agreed on PM time from 12noon but she insisted that i asked for AM, she said that she will listen to the recording of the call when we arranged it, can you find pictures attached to the email, these were taken after "some issues were fixed, like silicon and caps" you can clearly see that even those are still not good enough... im very dissapointed with the service and quality received. The door is still out of alignment as hinges are damaged to this day 11/08/2021. Again spoke to allweatheroofline last friday to find out what time the guy will come on monday as that what they advised to do to get more accurate time of engineer arriving is call day before, so rang friday at 3 and lady said she will call me back at 5 and let me know what time monday he will be over, again nobody called and guy came when nobody was at home... so we re arranged appointment again but now i have direct engineers number as that what he advised to do is call him direct on the day. My neighbours just had their windows done by this company and are also not happy as the windows are wayyy too small and they just put big seal around to hide the fact, instead of getting new windows. Avoid this company at any cost! Update 11/11/2022 Had someone booked in to sort the door 2 weeks ago, nobody came. The guy came in today, re adjusted the door again and took pictures of damaged rubber seals, gues will wait another month for them to come in to fit them, have tried emailing them regarding the issues but nobody ever responds. Will update once door is fully sorted ( if it ever will be ) Update 9/12/21 Had someone came over on 11/11/21, adjusted the door took pictures of rubber seals and wrote some notes, since that nobody called or emailed :( can feel cold breeze coming from door...

Kathryn Roberts

Aug 07,2021

We have used Roofline before and know that the work done will be with great efficiency and care. It was an extremely hot day, but the two young men worked together and it didn’t slow them down. Super work.

Robert

Aug 07,2021

thief company !!!

Anonymus

Aug 06,2021

Absolutely horrendous customer service. When I didn’t want to continue after a quote I was told I was a “liar” and that I was being “put on their s*** list” this by a man called Noel in the Doncaster office. Absolutely disgusting!!

Mr Natwarlal Rash

Jul 29,2021

When I placed an order for a door and roof replacement, I was promised that the work will be completed in about four weeks. They never rang to say that there is going to be a delay. I had to ring to find out when they are coming to do the job. Ultimately when they came they were quite friendly and helpful. The job was completed to our satisfaction. We have not had heavy rains since then so we can’t comment on the roofing work. It was a few months later than promised.

Kelvin Mewse

Jul 29,2021

Just had conservatory roof changed to insulated roof and a flat internal ceiling, the two lads Andy and his mate removed the existing roof and worked hard specially in the hottest day of the year and got the new roof fitted in the day, The plasterer then came and fit the ceiling and did some alterations to the design that I asked for with no problems the workmenship was to a excellent standard. Just had a couple of problems some due to covid and some damage to flagstones but this was compensated straight away with no quibbles or complaint from the office when told about them

Tim Kirby

Jul 27,2021

I had no problems with this company. I needed a composite door fitted to my 300 year old period cottage in York. I like that these guys made it to order as it was an irregular size. It looks great, well fitted and finished off nicely. The fitters were polite, friendly and tidied up after themselves which I liked. Very happy with the work overall.

Helen White

Jul 23,2021

DO NOT USE AT ALL. DO NOT CARE ABOUT CUSTOMERS AND LIE TO YOU. SCAM ARTISTS TERRIBLE SERVICE AND DISGRACEFUL COMPANY ******please see updates at the end also******* Promised that I would have my door fitted and installed by a set date and that has been and passed and not been contacted by them at all about the situation. I contacted them and chased to be told they lost my order. GDPR right there as my personal data and information is now 'lost' and they do not care about it at all. tried to cancel my order as they have broken their own terms and conditions for the order but apparently this is fine and I can "like it or lump it" and I will NOT be getting my deposit back from them even though they are the ones that did not fulfil the contractual obligations. spoke to a 'manager' who was sneering at me and very condescending telling me that I was not correct and the fact that the person who made the order didn't write the promised dates/timescale on the order means they can just fob me off. at this point I did get overly frustrated and that was obvious on the call but after the amount of messing about and being lied to I think anyone would. and yes I said a swear word but I install apologised as it was out of frustration as apparently my deposit money won't even cover the cost of the FREE quote! hmmmmm then spoke to complaints who actually tired to help, Tracey was helpful and genuinely nice and listened but ultimately she is unable to make the final decisions. Thats a shame that she is not the CEO of this company as it might actually be ok then. but again 'head office' fobbed me off stating that they would in their words FAST TRACK the process and could POSSIBLY fit by September. nearly 10 weeks AFTER the promised date. also on the contract it states subject to survey and as no survey has been carried out then it means the contract is null and void but again they dont care as they have my money and refusing to refund it as its out of the 14 days!!!! they have a clause about an ORAL agreement being legally binding but its ok for them to break that as they have the money already. really wish I had seen these reviews before I became a victim of their shambolic company. DO NOT I repeat DO NOT order with them as you will not get the goods and their customer service couldn't care less. look on companies house at how many times this company has folded changed names been in liquidation changed directorship etc. again I wish I had before hand. its a disgrace and thats being KIND. update 1 - their complaints email address does not exist or work. how is someone meant to send in a complaint in writing via email as advised it the advertised email address does not work? Update 2 - after send a strongly worded email to the CEO and contacting trading standards watch dog and my credit card company I have been given a refund. They class it as a gesture of goodwill. Ok yeah thanks for that. You break your contract but it’s good will to give a refund when you broke your own terms and conditions. In any case it’s in my bank and I will NEVER go near this company again.

Mr Jones

Jul 19,2021

This company is a shambles. I have issues with their personnel which I'm apparently not allowed to share (edited on request). The fitting was terrible and took 3 visits to sort. The customer service team couldn't give a monkey's when they've got your money and are incredibly rude. The prices are rock bottom and you get a product and service to match. Do not use them. EDIT- Having written the review I've been contacted to request an edit, but not to address the outstanding issue I have with the fitting that was done in January... EDIT 2 - The issues I had are now resolved. After my TP review they took it seriously and, in fairness, gave great customer service and reacted quickly. Just wish they had been that good from day 1.