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APRIL International conçoit, distribue et gère des solutions d'assurance et des prestations d'assistance au service des particuliers, voyageurs ou expatriés, et aux entreprises. Nos équipes s'appuient sur de solides partenaires, distributeurs et prestataires médicaux et sont ainsi capables d'intervenir partout dans le monde. //
APRIL International Care France, an insurance intermediary registered with ORIAS under number 07 008 000, designs, distributes and manages insurance solutions and assistance services for individuals, travellers, expatriates and businesses. Thanks to our strong partnerships with distributors and medical providers, our teams are able to provide services anywhere in the world.
Reviews 818
Ariane
Oct 30,2022Je ne savais pas quoi envoyer pour obtenir le remboursement.
Anny Bouton
Oct 30,2022Rapatriement rapide, efficace et très à l'écoute
Samuel Chu
Oct 28,2022Jasmine Chan is very helpful and supportive today about the claim issues! Thanks a lot Jasmine. Well done!
Nicole
Oct 28,2022Prompt reply from Customer Service (Ms Jasmine).
Euleri Investments
Oct 26,2022I submitted a claim over a month ago,I keep on making follow ups by sending emails and even tried to call to no avail. I was told there's a backlog and my claim will be prioritized and suprise suprise!!! still waiting. The website claims to process claims within a short period well, that was my experience. They take forever to answer emails and when they do they are not addressing your concerns. I'm really disappointed with the service I received from this company. Reimbursement (ID 5366312661) 8 November 2022 It’s been over ten days since my last review and still no reimbursement. After publicly committing to attend to my claim. I honestly regret joining this company. This is really sad.
Julien PETITPIERRE
Oct 26,2022Malheureusement obligé d'appeler systématiquement le service client pour obtenir des remboursements qui mettent parfois deux mois a être effectués...Ma dernière demande date du 27 Septembre et n'a toujours pas été traitée après deux appels pour les relancer et leurs excuses. EDIT: Le remboursement est intervenu apres la reponse d'April sur ce site
Raymond Yip
Oct 26,20221. Quick response to inquiry. 2. Competitive pricing and premium.
Ms. Chow
Oct 26,2022I'm writing to say how friendly and helpful your staff have been in all our dealings, and I highly appreciate and thank them for their professionalism and efficiency.
Ray Lee
Oct 26,2022We had excellent experience in dealing with April sales team, they are providing responsive, speedy, proper solution to broker.
Jane Panjabi
Oct 26,2022I have worked with not just Francis Ng and Leslie Yan in the Hong Kong office but we have worked with Alistair Dickman and his team in Singapore, Adam Vogt and his team in UK as well as the Philippines office, all of them are great, super helpful and have been there to support in every aspect. The service, the app and the benefits are competitive and their teams are efficient, we looking forward to growing our portfolio with April for years to come.
Lester Woo
Oct 26,2022Responsive and efficient services. Have been working with April for more than 15 years and so far receive no complain from my clients. Reliable.
CRYSTAL PANG
Oct 26,2022Claim processing is fast.
Jt
Oct 26,2022Very good service understanding customer service very good
Fabienne Zeller
Oct 26,2022Einfach ein Haufen schesse 😀 Macht voll keinen Sinn
Billy Holly
Oct 22,2022It took over a month to answer my first simple question of asking for a payment receipt. I was given wrong information. Finally after 2 months i decided to cc admin from work and they eventually replied and answered my question.
Marvelle
Oct 20,2022Very helpful and responsive
Herbert
Oct 20,2022My constant interactions with the April customer service team has always been a good and fruitful experience. Kudos to Julie, Tom, Jasmine and Donathan for always providing the needed support in helping manage shared client's issues and concerns. Looking forward to continued working with your Team for our client's satisfaction.
Dave
Oct 19,2022Giving 5-stars because Tom Sing-On's support and understanding is exceptional. So far, the experience has been amazing. Maybe a few hiccups but ultimately, the end result is what matters to me. It was resolved.
Mc Kinley Lina
Oct 19,2022Good service
14, rue Gerty Archimède , 75012, PARIS, FR
https://www.april-international.com/
Martin Grinberg
Nov 04,2022Mes précédentes déceptions s’amenuisent. Je met 3 étoiles et demi car des améliorations restent encore à faire mais ils semblent être sur la bonne voie. Sinon dans l’ensemble la tendance est bonne. Le suivi expat me semble particulièrement plus réactif que d’autres services. Je suis certain qu’ils font tous des grands efforts dans l’ensemble pour régler les quelques petites lacunes. Numéro de contrat : APA6100078726 Numéro de client : C103488502 Martin Grinberg