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APRIL International conçoit, distribue et gère des solutions d'assurance et des prestations d'assistance au service des particuliers, voyageurs ou expatriés, et aux entreprises. Nos équipes s'appuient sur de solides partenaires, distributeurs et prestataires médicaux et sont ainsi capables d'intervenir partout dans le monde. //
APRIL International Care France, an insurance intermediary registered with ORIAS under number 07 008 000, designs, distributes and manages insurance solutions and assistance services for individuals, travellers, expatriates and businesses. Thanks to our strong partnerships with distributors and medical providers, our teams are able to provide services anywhere in the world.
Reviews 818
Adrien Camaret
Nov 14,2024Great customer support; the agent solved the reported issue instantly by understanding the issue and providing the adequate solution.
Sharon
Nov 13,2024Jasmine Chan from CS team provided the responsive reply for my enquiry. Well done!
Kishore Dass
Nov 13,2024the personalized quick responses over my various queries from Khun Pink is very much appreciated.
Nathalie
Nov 13,2024Extrêmement déçue par April depuis le mois d’octobre 2024. Tout est mis en place pour ne pas rembourser. Les délais sont très longs ( on est très loin des 5 jours ouvrés…) Les dossiers sont mal gérés. Les conseillers demandent rétroactivement des impressions de tickets de caisse alors qu’ils n’ont jamais été nécessaires. Une facture attestant du paiement était jusqu’ici suffisante. On ne change pas les règles en cours de route sans prévenir ses adhérents en amont !
Nada Aboushaaar
Nov 12,2024Amazing service and very supportive team i give it 10 stars do not hesitate to get insured by April!
Abdul Salam
Nov 12,2024Hello Agnes, I would like to take this opportunity to thank you extremely for your sincere follow up and updates when I requested. Please keep going same spirit and sincere support. .
Yousef Ayad
Nov 12,2024J'apprécie le délai de remboursement, je déplore par contre la communication avec un conseiller qui ne répond jamais aux lettres de réclamations ou tout autre sujet concernant mon abonnement.
GHB
Nov 12,2024Terrific assistance from Pink today. Most appreciated!
Jac Jac
Nov 12,2024Good insurer, fast feedback, professional customer service, support to find solutions, always available if needed, huge direct billing list.
Kevin
Nov 12,2024My experience with April over the last weekend was imply outstanding. They were regularly in touch, provided solutions and went I feel above and beyond normal care procedures.
Guy West
Nov 11,2024April were very efficient in helping me with a freak rugby accident. They communicated with the hospital directly and ensured that I did not had to stress about any of the insurance details. I had to stay overnight and was discharged very quickly in the morning once the direct billing had gone through. Overall, the company were extremely efficient and obviously take great care in their customers!
Ryan Zuo
Nov 11,2024Very quick response and solve my account activation issues.
Cristina
Nov 11,2024I'd like to share my experience with April International with regards to my queries. The CS handling my query, Tom Sing-On provides clear timely response about my plan. Please continue to provide good customer service. I would like to suggest too -- hope April Insurance can improve customer experience by adding feature to view the remaining balance/limit of the plan based on the usage in the website or app. Thank you!
Lilla
Nov 11,2024Great insurance provider and assistance for any questions are responded within short period of time. Would recommend for those who are especially new to Singapore.
ודים אלוני
Nov 08,2024Very good reliable service
Pascal
Nov 07,2024They are replying fast, procedure is fast as well. It's a good experience so far and I feel they are there to help.
SAUS
Nov 07,2024I couldn't fault the care and assistance we have received from April recently. A complex situation which took a while to sort but April were very professional throughout keeping me updated on where we stood. If they encountered any issues, I was the first to know. During a stressful time for all involved, I was very happy with the care April showed in getting this sorted.
RUI BARRETO
Nov 06,2024La procédure avec EasyClaim est très simple à utiliser
Michelle Wegener
Nov 06,2024Fantastic experience with the support team! Tom and his team have been so efficient, quick and responsive.
14, rue Gerty Archimède , 75012, PARIS, FR
https://www.april-international.com/
Horst Evers
Nov 14,2024Über die App eingereichte Belege wurden bei meiner letzten Rückerstattung tatsächlich schneller erstattet. Ein Beleg über rund 900 US wurde nach 2 Wochen erstattet und ein Beleg über rund 5000 US nach 4 Wochen erstattet. Das ist akzeptabel gegen über vorher 3 Monate mit der Post eingereichte. So hohe Beträge konnten ja vorher nicht mit der App eingereicht werden. Also April weiter so und eine Empfehlung