I was a bit worried when I order them, because the price it's like too good to be true. I didn't order a lot of things. Since I need to ship my chi babies, I need the food and water bowl for shipping. Amazon selling 6.38$ and their price was 2.xx$. Unbeatable price! Great company and very legit!!!!
I accidentally ordered twice or something and they promptly contacted me to see if the duplicate order was correct. I told them that I just needed one order and it was no problem. My bird food shipped the same day and we got it quickly.
I just got a new puppy so I ordered the double leash. Not only was it much nicer that I expected it was on sale and I received it the very next day. Couldn't ask for more than that and I will definitely shop here again and recommend the site to my friends with pets.
I love Arcata Pet! I shop here for a very specific item for my dog and am a repeat customer. Would recommend to pet lovers everywhere!
The company itself is great. They were very quick in sending our product. Unfortunately our cat loved the product way too much that he swallowed it and we had to spend 1000 dollars today on a 4 dollar toy to unobstruct our kitty. He swallowed 32 inches of elastic
These fine folks are a precision team. They took care of my order, corrected the mistake I made with my credit card info, and shipped the order very quickly. I highly recommend this company.
Ordered pet items from a user friendly site. Items were a really good price and the items arrived super fast. Great store and customer service. Will definitely shop again... Thanks Arcata Staff
I purchased some bowls for our bird cage and the measurements needed to be correct. The measurements on the website matched the actual bowls and they fit in my cage perfectly !
I was looking for a product (Gulpy) that is no longer sold in many pet store in my areas. I searched the web and discovered Arcara Pet Supply. They didn't have the product in stock, but told me they would email me when it was in. Within about 2 weeks I received an email. Made my purchase and received the products just days later. I'm completely happy with the fact, friendly service I received, I would order from them again.
I ordered a dog door from Arcata. I initially found it at one site in the wrong color but decent price and at another site in the right color but very high. After a little shopping around I discovered Arcata. They had the same door at the best price I've seen in the color I needed. I decided to try them although they were a new site for me. No fears--the ordering was easy the shipping was completed in the estimated time and the product arrived very well packaged. I would order from them again and with 4 dogs I probably will do that soon.
Great customer service there was a mix up with the orders and it went through twice. I was called and notified promptly and was only charged for one. Ordered food for my fish room. Only place I could find that had the bulk I was looking for. The price was very reasonable and competitive. Shipping was fast. I will do more business in the future.
I had to order an emergency food supply for an abandoned baby squirrel. Not only was I able to find the product, but it arrived CA to NY within 2 days. I was very impressed and will definitely order from them again!
As a first time customer, I was relieved to locate a hard-to-find product at ArcataPet.com. As a cautious online consumer, I am always a bit hesitant and prefer companies that have Paypal as a payment option, (which Arcata.com did have). My order was promptly processed and shipped. The Avi-Tech bird supplement was fresh, having a 2018 expiration date. The price and shipping cost was quite reasonable. I would recommend this company and would not hesitate to make another purchase from Arcata.com.
Ordered some cat collars, found them cheaper and with more variety than anywhere else, and with free shipping. They arrived extremely fast. Will definitely order again.
McKensie, at the order desk was excellent about advising on measurements and size. She was great, very knowledgeable and pleasant. I received the merchandise in two days. The price was very reasonable. Very good first experience with Arcata. Thank you.
Wanted major brand vitamins for my birds at a good price. Shipping was fast.
I got the cat toy made with rabbit fur. It looks like a flattened mouse, and as epxected the cat went crazy for it right away. A+
I found this store on the web and have been nothing but impressed sense working with them. Great customer service . Items arrived on time . Just a wonderful experience .
I had a question and called and they were very helpful in answering. I placed my order online and it was shipped out and received quickly. Good prices as well...
James A. Ristow
Jun 18,2016I found a pewter Miniature Pincher key chain in my jewelry box ... something that is not often looked into. It had to have been 10-15 years old, because that's how long ago I had "Turbo" a Miniature Pincher. I have since had "Buster" and now "Hugs", a Border Collie 16 months old. So, I ordered two Border Collie key chains and one Chihuahua. The second BC was for the fabulous breeder in Fort Collins, Colorado and the Chihuahua was for a friend in Sonoma, California. Both gift recipients were thrilled with this high quality gift ...