I recently purchased a byACRE, Overland rollator from Assist Mobility. A superb off road piece of equipment which has proved invaluable in the town and on rural paths. My choice was simplified by the excellent advice and help I received from Tina of Assist Mobility. I highly recommend this firm
Good quality cover for the rollator Stopped my daughter in laws car from getting muddy tire marks on her back seat as rollator too big to go in boot
Assist Mobility were absolutely superb. Best customer service I’ve experienced in a long time.
Excellent service from original telephone call with customer service Kim to a demonstration by Paul Briggs, Sales Director, of Saljol Carbon Rollator which was so useful and helped me to decide. I was able to try out the Saljol on both road and grass. I am very pleased with it and the help I had from Asst Mobility.
Really helpful advisor. Easy to order and navigate site.
Excellent. The product lived up to billing and was delivered quickly and on time! Would definitely recommend the company and will use it again.
Knowledge of product. Politeness and Efficiency of staff abd prompt delivery
Great product and on time.
i was leaving uk for home, israel, and they got my walker to me so quickly. went beyond for service.
Great service
I like most things about it except for the fact that the very first time I used it to walk around Chester I found that the paint was chipped when I put it back in the boot of my car. I would not have expected it to scratch so easily that I have no idea how it happened. The email I got when I reported this was not what I would have expected and telling me that the touch up paint in blue was out of stock was not helpful. No mention of letting me know when it was back in stock.
Excellent Customer Service, enjoyed over two telephone conversations, it was easy to order the product which was delivered speedily arriving in excellent condition. I’m extremely happy with my byAcre Rollator and would recommend both it and Assist Mobility
A big thank you to Paul from Rollz for the Demo of the Rollz motion performance Rollator / Chair what a Brilliant machine really well made. He explained everything very clearly about how to use it properly and no hard sales talk. Our first point of contact was through Kim at Assist Mobility a lovely lady nothing was to much trouble our purchase arrived quickly and in good condition. Thank you to you both for all your help and Advice. Jayne & Andy.
Well. Very pleased with it, every thing went well. I’m getting use to it, and that’s what i had hoped for,, Many thinks,,.
Not only offered to exchange item but also arranged the free collection .All I had to do was wrap up parcel and measure it
Always so efficient
Customer service on the phone couldn't have been better. All equipment is very good quality
Excellent service and phone advice. Very fine rollator. Just right for heavier ground, though I've yet to try really rough meadow. Still just light enough for me to lift into the car. I still love my ultralight, but for light ground.
Fantastic stroller, the ‘Ferrari’ of strollers. So easy to move around and very light. The weight was one the main selling point to us. Our Mum couldn’t lift any of the others we tried. Easy to store in car boot or behind seat. Well worth the money.
ADB
Oct 06,2023Friendly personal service and supply of excellent product