To leave a review you need to be logged in
Reviews 501
Lou
Mar 03,2025Customer service second to none. I bought the Byacre overland rollator . Best thing ever . Assist mobility are very responsive to any queries and when I had a small issue with a bag for it they called me the same day and resolved it . Cannot fault them for their knowledge . Customer service and how helpful they are . Would recommend them 100%
Mr Edward
Mar 01,2025Again a pleasure to deal with Assist Mobility. Their customer service is second to none!
Peter J Howell
Feb 23,2025Trustworthy
Friend of Ted Ellen Hughes
Feb 18,2025I couldn't believe how quick my Ultralight arrived and how helpful the lady i spoke to was with my query..
Mrs Williams
Feb 18,2025So friendly great product best walker I have every used makes life easier it's light weight but sturdy would recommend every time
Max P
Feb 18,2025Easy to purchase and fast delivery. Great communication.
customer
Feb 17,2025Good product description, prompt delivery and courteous answer to questions
Mrs East
Feb 13,2025Easy to order and a quick delivery.
Barbara
Feb 07,2025Efficient service, speedy delivery for my Acre Nordic rollator. Love the colour,dashing design , and whilst lightweight has sturdy wheels . It’s great.
Frankie
Jan 30,2025Have bought from Assist Mobility. Happy with product and the service.
Lisa
Jan 30,2025As my purchase was a high ticket item, a member of staff went to the trouble of phoning me to double check the order before sending out. Very thoughtful. Delivery was speedy and on time.
Maggie Gordon
Jan 28,2025My telephone order was dealt with professionally and with empathy. It was quick and efficient. My queries were answered honestly. It made the whole process of buying a pricey item with confidence. I am delighted with my new light weight rollater.
carmel matthews
Jan 25,2025Once I ordered the ultralight it came really quickly. Customer service was beyond brilliant and I was thrilled to get the discount on a second rollater . I love it . So easy to manoeuvre in and out of the car
Bob
Jan 25,2025My byAcre Carbon Ultralight rollator brake cable snapped after only six months of use. Phoned Assist Mobility explained the situation and a replacement cable, handle, and maintenance pack was sent by first class post at no charge. I gave it a go and when I ran into difficulties I phoned for advice and they offered to collect and lend me a demonstration model. I accepted their offer, the rollator was duly collected repaired and delivered back the next day. Thank you Kim and your colleagues at Assist Mobility. First class after sales service.
Joan Jones
Jan 25,2025I’ve been using my acre carbon ultralight Rollator colour (Oyster) purchased December 2024 from Assist Mobility for a few weeks now & I’m so pleased with it. I researched various makes but this one although expensive is brilliant & fitted my requirements.There’s a choice of 10 colours.Its light to use & no brake cables showing.I can sit on it to rest. The handles are easy to adjust according to persons height & enables me to walk upright.It came with a smart zipped roomy bag with shoulder strap which I remove to wear when I fold the rollator up.Assist Mobilty customer service is exemplary. Donna assisted me in registering the item & replied to my emails by return. I would highly recommend Assist Mobility, my experience was fantastic.
Susan nelson
Jan 18,2025Bought a byacre rollator from here. Customer service was great, emailed me to check order details (rollator came in 3 sizes and about 10 colours!) before processing. Delivery was meant to be 2-3 days, but it arrived next day! And price was the cheapest I could find on internet at time of buying. Fantastic company. Highly recommend.
Monica Butcher
Jan 15,2025Exceptional service. Had a problem with delivery( not the fault of Assistmobility) and the staff did everything they could to sort things out. The staff were courteous, caring, friendly and efficient. If only every company was as professional. Recommend unhesitatingly.
Jean Ashton
Jan 13,2025helpful on the phone, good description of goods lots of detail.
Ferraroli Jean Pierre
Jan 13,2025It has been a great pleasure to deal with Assist Mobility. Not only because their products are very good qualities and well designed, making them beautiful, but also the communication was first class with a sincere levels of kindness. I really recommend Assist Mobility. Thank you for my beautiful Red Ferrari Rollator !
Contact The Company
Recently Added
Exforexgain
House 2 Woodward Street.Wellington , New Zealand, 6011, Wellington, NZ
Jane Pincott
Mar 05,2025Great service for a great product Very many thanks