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Reviews 501
Peter Purcell
Feb 02,2024Swift and efficient response to queries and order. Good price for the item. Fast delivery of the item. Highly recommended.
pennycb
Jan 30,2024A customer services representative called Kim at Assist Mobility couldn’t have done more for us. We made a mistake with our order and she went out of her way to put things right for us. It has resulted in my having a super rollator that I’m delighted with, as sleek and elegant as these things can be. I would never hesitate to recommend this company, they’ve been marvellous.
D buss
Jan 30,2024Excellent staff and assistance.
albert theobald
Jan 27,2024A minor problem with the product was dealt with quickly and efficiently. We were kept informed on what to do, which was simple and effective.
Alison
Jan 25,2024Good, detailed information on the website. Efficient communications. Very rapid, safe delivery.
Kay Harding
Jan 24,2024Great customer service I was given comprehensive information and advice over the phone and via email and received my rollator within two days.
Eunice Norwood
Jan 23,2024Really fast delivery, well packaged product. When a query made l unexpectedly received a phone call reply giving advice within 1 hours of my email,
lynn caddy
Jan 23,2024Easy to reach on the phone. Very helpful and friendly. Fast delivery and, again. Very helpful with any problems. I would highly recommend Assist Mobility
Mrs Jayne Kerr
Jan 19,2024Excellent and quick after sales service. My wheeler was personally brought to my house.
Beryl Rowe
Jan 13,2024When I unexoectedly and urgently required a replacement Byacre Overlander for my husband, the staff at Assist Mobility went way beyond the calls of duty to get one to me in the NE of Scotland in less than 24 hours. I need far more space than that available to express the kindness and effort that went into fulfilling my request. They were outstanding. My sanity, my faith in human nature and a wonderful holiday were saved by 2 members of staff of Assist Mobility. My gratitude is unbounded.
Sue Edinburgh
Jan 09,2024BE AWARE - Ordered a travel bag (a present from my family for Christmas). They wrapped it and I opened it on Christmas Eve. I live alone and found it was IMPOSSIBLE to fit the rollator into the bag. I have arthritis in my hands. I sent a "Chat" message to the company asking for a refund on 24.12.23. No response - phoned today "the policy is it must be returned in 14 days" - They refuse a refund even in the circumstances- "Managing Director" just kept repeating the returns policy. Very disappointed - her attitude leaves a great deal to be desired. Awful customer service.
Satisfied customer
Dec 21,2023My treatment by this company was exemplary. My original order arrived the next day but I realized the Rollator was too heavy for my wife. I returned it to Assist Mobility and exchanged it for a lighter one. The Company could not have been more helpful, giving me assistance all the way and delivering the new Rollator the next day. I wish all companies were as efficient and friendly to deal with. First Class!
Anne O'Dell
Dec 16,2023Excellent service nothing too much trouble - cannot fault this company highly recommend
Ron Isles
Dec 14,2023Enquiry dealt with promptly staff were very helpfu
Alan
Dec 07,2023Excellent advice and service!
Mike saunders
Dec 07,2023Great product at competitive price. Friendly service
William
Dec 05,2023The goods were delivered speedily and in good condition.
Audrey Skinner
Nov 29,2023I certainly think these wheels make an improvement to the comfort of my rollator It was a pleasure dealing with Assist Mobility
Marion Andrews
Nov 28,2023It was a very good experience. I was concerned to buy a rollator on-line but they were very professional , even sending me a dvd which showed the rollator going into a car , the same size as mine. It arrived by courier , promptly,when expected, and l Have been very pleased with it.
gardenlover
Feb 06,2024Staff very helpful and delivery prompt. The outdoor and indoor rollators are both reallly good,