Excellent and helpful service
Great walker that transforms simply in to a wheel chair. Very pleased.
Lovely customer service and speedy delivery
Ordered a byAcre rollator and service from telephone call to delivery was exceptional. The lady who took my order was so helpful.
A really good company to deal with, just what is needed when you have other stresses in your life. We ordered two of the lightest rollators from byAcre so that my husband could see & feel which one he preferred. This was no problem for Assist Mobility, just had to return the one not needed. We were guided by them the best way to return it, this was done through Parcel Force & it worked like a dream. Notification that it has been retuned successfully & monies back almost immediately - very impressed.
Excellent product.
Amazing service with amazing staff, was a breeze to order with quick delivery and unfortunately with my dad being stubborn and refusing to use it, the return service was amazing, considering how upset I was with certain comments he had made they made me feel at ease handling everything. Would 100% recommend Assist Mobility. Thankyou
Fantastic service. A- MAZING Acre ROLLATOR. PERFECT DESIGN in every way.
Love my ultralight Rollator. It has really helped with my mobility problrms.
Excellent and prompt service. Had to ozone Customer Service with a query prior to placing order. They were very helpful. Order received very quickly thereafter
extremely nice people to deal with. Now, having used the carbon ultralite for 2weeks, .I would have chosen the larger size, particularly as the backrest inhibits a comfortable sitting position.
A fantastic experience. Pleasant conversation over the phone at about 3pm. Delivery took place at 8.30pm the following morning. I am rather disabled yet the box containing my Carbon Ultralight walker was easy to open and the rollator was ready to use. It is so light and yet will carry a useful amount of shopping. It goes into my Car boot so easily. I am really thrilled I have bought this rollator.
A very lightweight machine easily handled. PERHAPS the wheels runs a little too freely,, otherwise fine!
Easy ordering, prompt delivery and excellent customer service on telephone queries
Assist Mobility couldn't have been more helpful and pleasant when I was ordering my By Acre Carbon Overland Rollator. Any enquiries were responded to promptly and they kept me up to date on the shipment times. The rollator itself has made a huge difference to my everyday- it is light enough for me to lift it up onto a kerb, and it is much easier to fold, control, and transport compared to my previous one. The tyres have enabled me to walk on uneven terrain, and I have even made it to the beach(!), where it copes extremely well on compact sand. My friends and family who help me get out and about have all commented on how well-designed and functional it is, and I have even had strangers ask me where I got it! It has taken me some time to accept that I need a mobility aid at such a young age, but I can honestly say this product is a pleasure to use, and it has helped me to appreciate how much more freedom and independence I CAN have with an aid like this, rather than dwelling on the independence I have lost.
Easy transaction, great product and very fast delivery. I now have some freedom back!
An excellent company. Kim who I spoke with, was knowledgeable about the products she was selling, helpful, professional but at the same time friendly. Would fully recommend them.
Friendly and efficient and answered all my questions.
You are the best
Lyndon Evans
May 11,2022Very good product. Good service - arrived day after ordering. Would recommend to others.